Questions & Answers

Q: QuestionWhat is the refresh rate of the screen?

Asked 4 years ago by anon.

• A:Answer The Lenovo IdeaPad 3 15 Gaming Laptop, model number 82K20003US, ships with a 15.6 inch (screen size measured diagonally) IPS - FHD (1920 x 1080) screen, with a brightness level of 250 nits, an a refresh rate of 120Hz.

  Answered 4 years ago by Lenovo Product Expert

  
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Q: QuestionI was wondering if this laptop would be getting the Windows 11 update and if this laptop could run games like call of duty warzone and genshin impact and minecraft?

Asked 3 years ago by Alex.

• A:Answer The Lenovo IdeaPad 3 15 Gaming Laptop, model number 82K20003US, ships with the Firmware TPM 2.0 Security Chip that is required for upgrading to Windows 11. Microsoft is still finalizing the requirements to upgrade from the latest version of Windows 10 to Windows 11 at this time. Here is a link to more information about upgrading to Windows 11: https://docs.microsoft.com/en-us/windows/whats-new/windows-11-requirements. Whether this configuration is compatible with a specific game will depend really on the requirements and compatibility of the specific games. We recommend you check with the specific game's software publisher's web sites, of the games you want to play, for their compatibility with Windows 10 Home 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.

  Answered 3 years ago by Lenovo Product Expert

  
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Q: QuestionMy Ideapad Gaming 3 shipped with a bag of extra parts but no directions about what the parts are or what to do with them. The bag has foam pieces with sticky backs, a bracket and screws, and some electronic hardware pieces. What do I do with these?

Asked 3 years ago by suni.

• A:Answer It's for connecting a second hard drive to the motherboard, which unless you plan on taking it apart, won't be necessary to do.

  Answered 3 years ago by uwukemonochan

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Q: QuestionCan I upgrade the RAM to 16GB?

Asked 3 years ago by cerbercat.

• A:Answer Yes. It has two slots available. Current stick in is an 8gb Samsung 3200mhz. Added a matching stick from crucial for $37 easily. It’s easy to crack open and add. Memory is under a heat shield in the center of the mobo.

  Answered 3 years ago by LargoDCgamer

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Q: QuestionIs the chassis plastic or metal?

Asked 3 years ago by Curt.

• A:Answer Answering my own question, as I just found it. Aluminum chassis

  Answered 3 years ago by Curt

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Q: QuestionI want to upgrade the ram to 16GB. I saw other responses about a certified technician. Where do I find said technicians.

Asked 3 years ago by Sentry.

• A:Answer It's not that hard to upgrade the ram. You open the laptop then remove the aluminum shield over it carefully and replace either one or both of the RAM chips

  Answered 3 years ago by BlackStar

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Q: QuestionHow can I hook it up to a docking station? It states that the usb-C port is not for display or charging.

Asked 3 years ago by nick.

• A:Answer The Lenovo IdeaPad 3 15 Gaming Laptop, model number 82K20003US, ships with 1x USB-C 3.2 Gen 1 (support data transfer only) port. You can use a universal USB 3.0 docking station with this laptop, like this one: https://www.bestbuy.com/site/j5create-usb-3-0-mini-docking-station-silver/5901250.p?skuId=5901250

  Answered 3 years ago by Lenovo Product Expert

  
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Q: QuestionJust took the laptop out of the box, followed the steps - country, etc, connect to internet, then it went to blue screen- "Your computer will restart before you continue" for the last 4 hours. It wont shut off or move forward Now what not IT smart

Asked 3 years ago by redhead15.

• A:Answer This may be due to a download and installation of Operating System updates. Allow the computer to remain plugged in and running through its update routine. If the computer seems to be frozen in this update mode and/or does not recover from the Blue Screen alert, we recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.

  Answered 3 years ago by Lenovo Product Expert

  
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Q: Questionwhich side is the power plug on ?

Asked 4 years ago by Anonymous.

• A:Answer The AC adapter/charger - external power supply will plug into the left side of the Lenovo IdeaPad 3 15 Gaming Laptop, model number 82K20003US.

  Answered 4 years ago by Lenovo Product Expert

  
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Q: QuestionHi, I currently have this laptop and I wanted to know if it had a dual SSD slot because I want to add a secondary slot of 500gb to my laptop and I just want to know if it's capable.

Asked 3 years ago by Anonymous.

• A:Answer This Lenovo IdeaPad 3 15 Gaming Laptop, model number 82K200USUS, ships with a 512GB M.2 2280 PCIe 3.0x4 NVMe solid state hard drive installed. The maximum storage capacity for this model configuration is: up to two drives, 1x 2.5 inch HDD + 1x M.2 2242 SSD or 1x M.2 2242/2280 SSD + 1x M.2 2242 SSD - 2.5 inch HDD up to 1TB plus M.2 2242 SSD up to 512GB or M.2 2280 SSD up to 1TB. We recommend you consult with your certified technician about your storage upgrade options.

  Answered 3 years ago by Lenovo Product Expert

  
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Q: QuestionMore battery specifications? is it upgradable?

Asked 3 years ago by Fabio.

• A:Answer The Lenovo IdeaPad 3 15 Gaming Laptop, model number 82K20003US, ships with a Integrated 45Wh, Lithium-Polymer battery, which within this configuration, has a battery life of up to 5 hours, depending on the work the device is performing. The battery can only be replaced at the factory, it is not user replaceable. .

  Answered 3 years ago by Lenovo Product Expert

  
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Q: QuestionIs the 4gb of vram gddr6??

Asked 3 years ago by packersfan036.

• A:Answer Yes. The IdeaPad 3 15 Gaming Laptop, model number 81Y4000HCC, ships with the NVIDIA GeForce GTX 1650 GPU with 4GB GDDR6 VRAM on the card.

  Answered 3 years ago by Lenovo Product Expert

  
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Q: QuestionCan I connect an external monitor using the USB-C port?

Asked 3 years ago by Kay.

• A:Answer No. There is no video out signal through the 1x USB-C 3.2 Gen 1 (support data transfer only) port within this configuration. This model uses 1x HDMI 2.0 version for video out to an external monitor. The IdeaPad Gaming 3 15 Laptop supports up to 2 independent displays via native display and 1 external monitor; supports external monitor via HDMI® (up to 3840x2162@60Hz). To connect two external monitors to this laptop you would need to add a universal USB 3.0 docking station like this one: https://www.bestbuy.com/site/j5create-usb-3-0-mini-docking-station-silver/5901250.p?skuId=5901250

  Answered 3 years ago by Lenovo Product Expert

  
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Q: QuestionDoes this Lenovo laptop have a displayport and HDMi port?

Asked 3 years ago by Joshua.

• A:Answer No. The Lenovo IdeaPad 3 15 Gaming Laptop, model number 82K20003US, has 1x HDMI port for video out to an external monitor. This IdeaPad 3 15 Gaming Laptop can support up to 2 independent displays via native display and 1 external monitor; supports external monitor via HDMI (up to 3840x2162@60Hz).

  Answered 3 years ago by Lenovo Product Expert

  
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Q: QuestionDo any of the ports on this connect directly to the DGPU?

Asked 2 years ago by GamingGamer.

Q: QuestionHello - wanting to know how exactly to connect 2 external monitors, for some reason the laptop is not recognizing the third monitor. What device or connection is required for this to happen?

Asked 2 years ago by Jas.

Q: QuestionIs the display of IdeaPad gaming 3 connected with egpu or igpu

Asked 2 years ago by Anonymous.

Q: QuestionHow many hours of battery life? (especially in heavy works)

Asked 3 years ago by bb03.

• A:Answer Less than 3 if gaming.

  Answered 2 years ago by ChadGiggsVerified Purchase

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Q: QuestionI currently have this laptop with a second monitor connected HDMI port the laptop has. My goal is to have a 3rd monitor connected so I purchased a USB-C to HDMI adapter and no luck. What I'm I missing? Is there no possible way for a 3rd monitor to connect

Asked 3 years ago by Juan.

• A:Answer This Lenovo IdeaPad 3 15 Gaming Laptop, model number 82K200USUS, ships with 1x HDMI 2.0 port for video out to an external monitor, the 1x USB-C 3.2 Gen 1 (support data transfer only) port does not have any video out capability. This IdeaPad 3 15 Gaming laptop supports direct connection of up to 2 independent displays (native display and 1 external monitor via HDMI). HDMI supports up to 3840x2162@60Hz. To connect a third display (2x external plus native display), you will need to add a universal USB 3.0 docking station through one of the 2x USB 3.2 Gen 1 ports on the computer, like this one, this is one example, there are many varieties of Universal USB 3.0 Docks available: https://www.bestbuy.com/site/j5create-usb-3-0-mini-docking-station-silver/5901250.p?skuId=5901250

  Answered 3 years ago by Lenovo Product Expert

  
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Q: QuestionIs there a difference between 82K20003US and 82K200USUS

Asked 3 years ago by Joe.

• A:Answer Model number 82K200USUS of this Lenovo IdeaPad 3 15 Gaming Laptop ships with Windows 11 Home 64-bit Operating System installed. Model number 82K20003US ships with Windows 10 Home 64-bit Operating System installed. This model also has the Firmware TPM 2.0 Security Chip required for upgrades to Windows 11 and can be upgraded to Windows 11 by the user when the upgrade is available for this model.

  Answered 3 years ago by Lenovo Product Expert

  
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