Questions & Answers

Q: QuestionDoes this work with iPhone XR

Asked 5 years ago by Jess.

• A:Answer No it will not, the phone won’t fit in the VR headset

  Answered 5 years ago by Olive

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Q: QuestionIs the samsung s10,or the s10e compatible?

Asked 5 years ago by Jeremy.

• A:Answer With a usb c to micro usb adapter (such as the shorter cord from the listing of STARTRC Durable Micro USB to Type C USB Cable for DJI Mavic Mini/ Mavic 2 Pro/Zoom/Mavic Air/Mavic Pro/Platinum/Spark Data Cable 2Pack at Amazon), it will work for the s10, at least. The profile for the S10 plus and S10 are already part of the app, but I did not see a profile for the s10e phone. However, the app does let you pick a profile if your phone is not detected, so you would just need to find a phone that is the absolute closest to the S10e phone to make it work..

  Answered 5 years ago by Anonymous

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Q: QuestionWill this device work with the new iPhone pro?

Asked 5 years ago by Pebs.

Q: QuestionIs this compatible with the iPhone 11?

Asked 5 years ago by Nick.

• A:Answer No, this is not compatible with the iPhone 11.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionIs it compitable with s10 e galaxy?

Asked 5 years ago by Dj.

• A:Answer No, it is not compatible with the S10 e galaxy.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionI just purchased a Galaxy note 10 plus. would this be suitable for this product

Asked 5 years ago by DrackIsBack.

• A:Answer I don’t think so. But you can always call the store to double check. Thx.

  Answered 5 years ago by ElPrimo2000Verified Purchase

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Q: QuestionI have a Huawei Mate 20 pro, and i know it is not on the list. First time i turned on the game it worked fine with my Mate 20 pro, played for hours. Second time it didt work, can't get pass the loading screen when y destroy the first droid.

Asked 5 years ago by Fred.

• A:Answer So, I had the same problem, but the solution is to update the software, restart and should start better than the first time.

  Answered 5 years ago by Paradox5000Verified Purchase

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Q: QuestionAre you able to watch movies and use other apps with this?

Asked 5 years ago by Anonymous.

• A:Answer Yes

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionIs there an accessory I can buy to block out ambient light? It is difficult to get immersed in the game when Yoda is clearly standing on my couch!

Asked 5 years ago by Glasses.

• A:Answer No, there is no accessory to block out ambient light.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionI have an iPhone XR and a Stylo 4. Will either of these phones work and be compatible with this product?

Asked 5 years ago by headlooney.

• A:Answer Yes, this is compatible with an iPhone XR.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionIs this work with galaxy a7 2018?

Asked 5 years ago by Ali.

• A:Answer Had a 2 year old eclipse and it actually worked with it. Now a galaxy s9. So if your in between those 2 you should be good.

  Answered 5 years ago by Tjmosby

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Q: QuestionIs it work with galaxy a7 2018

Asked 5 years ago by Ali.

• A:Answer I'm not sure, we use it with iPhone 8.

  Answered 5 years ago by GamerIDVerified Purchase

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Q: QuestionDoes Lenovo - Star Wars Jedi Challenges work with the LG K 20 plus android 4GLTE phone?

Asked 5 years ago by Steve.

• A:Answer No it won’t work with any other product but iphones...make sure to read the box before buying...the version I have only works with iphone...it says it on the box...make sure to read box before purchasing.

  Answered 5 years ago by RisonVerified Purchase

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Q: QuestionWhy won't my iPhone XR fit in the tray?

Asked 5 years ago by Bob.

• A:Answer Mine fits but I have to give extra effort where the back camera is. The camera bump gets hung up on the slide assembly there, so I carefully pry the tray in that area just until the camera clears it. Good luck.

  Answered 5 years ago by BigDaddyVerified Purchase

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Q: QuestionDoes either the LG 10 or the LG stylo 2 plus fit in th headset?

Asked 5 years ago by LOLLL.

• A:Answer No, the LG 10 and the LG stylo 2 plus will not fit in this headset.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes the Jedi challenges headset work for VR videos? And/or operate as a VR headset?

Asked 6 years ago by Conor.

• A:Answer N0 It only works on the one Stars: Jedi Challenges AR Program.

  Answered 3 years ago by Anonymous

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Q: QuestionHi I would like to know if it works with regular lg phones

Asked 6 years ago by Joseshane.

• A:Answer This item is compatible with the following phone models: iPhone XS, iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6. Also compatible with Samsung Galaxy S9, S8, Samsung Galaxy S7 edge, Samsung Galaxy S7, Google Pixel XL, Google Pixel, Moto Z2 Force, Moto Z, LG G6. Mate 10, Mate 10 Pro, Nova 2S, Xiaomi MIX2, Sony Xperia XZ1.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIs this compatible with a Google Pixel 3 phone?

Asked 6 years ago by Wags.

• A:Answer Yes just download the app from the play store

  Answered 6 years ago by AjpietrzakVerified Purchase

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Q: QuestionCan I watch spaceballs on this thing?

Asked 6 years ago by Flash.

• A:Answer No

  Answered 6 years ago by navyjpcVerified Purchase

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Q: QuestionWhen are Lenovo going to fix this really annoying lightsaber centring issue, surely to goodness in this day and age it can't be that hard, or can it? There is nothing worse whilst playing this game, your blade suddenly dives down to the left or right....

Asked 6 years ago by Budgie.

• A:Answer We are sorry to hear that you are having some trouble with the Lightsaber controller not lining up correctly. To fix this , with the game on please hold the Lightsaber controller 12 " away from you nose and push the "black" button for 5 seconds. This well re-align the beam. If you are still havening trouble ,please contact our customer support @ 877-453-6686.

  Answered 6 years ago by Lenovo Product Expert

  
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