“I bought this monitor, plugged it in to my laptop, and it will only stay in sleep mode or off. I tried to download the driver, to no avail. Has this happened to anyone? Was it plug and play for you? Lenovo customer service not helpful.”
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We are sorry to hear that you are having issues with your Lenovo ThinkVision M14 USB-c Portable Monitor. Be sure that the computer you are trying to connect this ThinkVision M14 USB-c Portable Monitor to, has a USB-c port with video out capability. Nor all USB-c ports have video out capability. We recommend you check with your computer manufacturer's web site for the specifications of the USB-c port on your computer. Be sure your computer has video out capability through its USB-c port. If you have questions about your Lenovo ThinkVision M14 USB-c Portable Monitor, we recommend you contact Lenovo Tech Support for Think Products at: 877-453-6686.
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