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  • QuestionIs the RAM able to be upgraded or is it soldered to the motherboard?

    Asked by BillyRay.

    • Answer The Lenovo V14 Laptop, model number 82C401JHUS, is not user upgradable. A certified technician must do all of the work, so as to not void the warranty. This model ships with 8GB DDR4-266MHZ RAM (4GB Soldered DDR4-2666 + 4GB SO-DIMM DDR4-2666). There is one memory soldered to systemboard, one DDR4 SO-DIMM slot, so your certified technician can replace the one 4GB RAM stick within the RAM memory slot with up to a 16GB RAM stick for a maximum system RAM of: Up to 20GB (4GB soldered + 16GB SO-DIMM) DDR4-2666. We recommend you consult your certified technician about your RAM upgrade options.

      Answered by Lenovo Product Expert

  • QuestionWhat material is the interior/exterior made of?

    Asked by George.

    • Answer The Lenovo V14 Laptop, model number 82C401JHUS, has case material made of: PC + ABS Plastic.

      Answered by Lenovo Product Expert

  • QuestionDoes this computer have Bluetooth.

    Asked by JT50.

    • Answer Yes. The Lenovo V14 Laptop, model number 82C401JHUS, ships with Bluetooth 5.0 capability built in.

      Answered by Lenovo Product Expert

  • QuestionDoes this laptop have an optical drive for CDs or DVDs?

    Asked by Geri.

    • Answer Although the Lenovo V14 Laptop model number 82C401JHUS does not ships with a built in CD/DVD drive, you can use an external, USB-based Windows 10 compatible CD/DVD drive with this laptop like this one: https://www.bestbuy.com/site/lg-8x-external-usb-double-layer-dvdrw-cd-rw-drive-black/5852919.p?skuId=5852919

      Answered by Lenovo Product Expert

  • QuestionCan it charge via USB C?

    Asked by NotStevefromGN.

    • Answer No. The Lenovo V14 Laptop, model number 82C401JHUS, uses a dedicated, 65W Round Tip-Barrel Type (2-pin, Wall-mount), USA compatible, Dual Voltage AC adapter/charger. This laptop can not be charged through the USB-c port.

      Answered by Lenovo Product Expert

  • QuestionHow heavy is it?

    Asked by NotStevefromGN.

    • Answer The Lenovo V14 Laptop, model number 82C401JHUS, weighs 3.53 lbs.

      Answered by Lenovo Product Expert

  • QuestionIs it a windows Pro?

    Asked by Matthew1844.

    • Answer Hello Matthew1844. Thank you for your question. As per the information provided on the retailers' website, this device comes with Windows 10 and a free Windows 11 upgrade or may be preloaded with Windows 11. In this instance, to confirm exactly what operating system comes installed in this laptop, we suggest checking this information directly with the system manufacturer using the link below: ***https://support.lenovo.com/us/en*** Thank you for choosing Intel!

      Answered by Intel team

  • QuestionIs the screen reflexive?

    Asked by nuno.

    • Answer The Lenovo V14 Laptop model number 82C401JHUS, ships with a 14 inch (screen size measured diagonally) TN - FHD (1920x1080) screen, with a brightness level of 220 nits and has a Anti-glare coating.

      Answered by Lenovo Product Expert

  • QuestionWhat software comes installed on this laptop?

    Asked by CD.

    • Answer Hello CD. Thank you for your question. Based on the information provided by the manufacturer, this Lenovo V14 IIL laptop comes with Windows 10 Pro 64, English Operating System and Bundled Software Office Trial. You can check more technical specifications about this Lenovo V14 IIL laptop here: ***https://psref.lenovo.com/Detail/Lenovo/Lenovo_V14_IIL?M=82C401JHUS*** Thank you for choosing Intel!

      Answered by Intel team

  • Questionhow much does this weigh?

    Asked by Anonymous.

    • Answer Hello there. Thank you for your question. Based on the information provided by the manufacturer, this Lenovo - V14 IIL laptop weighs approximately 1.6 kg (3.53 lbs). You can check more technical specifications for this Lenovo - V14 IIL laptop here: ***https://psref.lenovo.com/Detail/Lenovo/Lenovo_V14_IIL?M=82C401JHUS*** Thank you for choosing Intel!

      Answered by Intel team

  • QuestionDoes this work well with Citrix? Is it a reliable work from home (in my virtual workspace) computer?

    Asked by KKendall.

    • Answer That really will depend on the requirements and compatibility of the software you want to use with the Lenovo V14 Laptop, model number 82C401JHUS. This model ships with Windows 10 Pro 64-bit, English Version Operating System. We recommend you check with the specific software publisher's web site of the software you will need to use, for their compatibility with Windows 10 Pro 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.

      Answered by Lenovo Product Expert

  • QuestionWhat's the actual storage?, The headline says 256GB Hard Drive, but in the specifications it says: Total Storage Capacity 512 gigabytes, Solid State Drive Capacity 256 gigabytes, Hard Drive Capacity 2 gigabytes (!)

    Asked by Ronabop.

    • Answer The Lenovo V14 Laptop, model number 82C401JHUS, ships with a 256GB M.2 2242 PCIe 3.0x2 NVMe solid state hard drive.

      Answered by Lenovo Product Expert

  • QuestionWHAT YEAR DID THIS COME OUT

    Asked by Anonymous.

    • Answer The Lenovo V14 Laptop, model number 82C401JHUS, was first available for sale April 2021.

      Answered by Lenovo Product Expert

  • QuestionSays i5 on description them i3 in specs which is it

    Asked by Anonymous.

    • Answer The Lenovo V14 Laptop, model number 82C401JHUS, ships with the 4-Core/8-Thread Intel Core i5-1035G1 Processor.

      Answered by Lenovo Product Expert

  • QuestionWhat is the OS? Widows 10 Pro or Home?

    Asked by Anonymous.

    • Answer The Lenovo V14 Laptop, model number 82C401JHUS, ships with Windows 10 Pro 64, English version Operating System.

      Answered by Lenovo Product Expert

  • QuestionCan memory be extended to 8MB?

    Asked by Murph.

    • Answer The Lenovo V14 Laptop, model number 82C401JHUS, is not user upgradable. A certified technician must do all of the work, so as to not void the warranty. This model ships with 8GB DDR4-266MHZ RAM (4GB Soldered DDR4-2666 + 4GB SO-DIMM DDR4-2666). There is one memory soldered to systemboard, one DDR4 SO-DIMM slot, so your certified technician can replace the one 4GB RAM stick within the RAM memory slot with up to a 16GB RAM stick for a maximum system RAM of: Up to 20GB (4GB soldered + 16GB SO-DIMM) DDR4-2666. We recommend you consult your certified technician about your RAM upgrade options.

      Answered by Lenovo Product Expert

  • QuestionHi, is this Laptop available with Spanish keyboard?

    Asked by Victor.

    • Answer No. The Lenovo V14 Laptop, model number 82C401JHUS, ships with a USA English keyboard.

      Answered by Lenovo Product Expert