Questions & Answers

Q: QuestionWHAT IS THE DIFFERENCE IN THE 920 AND THE 720 WITH ALL THE OTHER SPECS BEING THE SAME, AND THE i7 AND THE i5. Need to know if it is really worth the extra cost.

Asked 7 years ago by SHERB.

• A:Answer It's all about the processor, the Yoga 920-14 comes with the 8th Gen Intel Core i7-8550U mobile processor. This processor is the latest technology for speed, video processing and maximum battery life. The Yoga 920 is lighter, comes with a 360-degree hinge with 6-points of contact for durability.

  Answered 7 years ago by Lenovo Product Expert

  
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Q: QuestionCan the memory be upgraded to 16 GB?

Asked 7 years ago by needtoknow.

• A:Answer No, the RAM is not upgradable, but there is a configuration of this model with 16GB. Here is the link: https://www.bestbuy.com/site/lenovo-yoga-920-2-in-1-13-9-4k-ultra-hd-touch-screen-laptop-intel-core-i7-16gb-memory-512gb-ssd-platinum/6061400.p?skuId=6061400

  Answered 7 years ago by Lenovo Product Expert

  
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Q: QuestionThis Yoga 920 does not have an HDMI port, so does that mean I cannot connect it to a TV or even less a 4K TV?

Asked 7 years ago by LenovoGuy.

• A:Answer This device has a Thunderbolt 3.1 port that carries video. You can use a Thunderbolt to HDMI adapter to connect to an HDMI external device.

  Answered 7 years ago by Lenovo Product Expert

  
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Q: Questioncan I use it in Europe with 220 power

Asked 7 years ago by docCB.

• A:Answer Yes, this North American model does come with a dual voltage (AC 120/230 V (50/60 Hz) ) AC adapter. You will need to use a wall side plug adapter to use in Europe.

  Answered 7 years ago by Lenovo Product Expert

  
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Q: QuestionCan you use a Bluetooth stylus similar to the ipencil or the surface pen? I want to take notes on it during class if possible

Asked 7 years ago by Ffvvff.

• A:Answer No, the Yoga 920-14 comes with it own active/digital pen. The Apple stylus is not compatible with this device.

  Answered 7 years ago by Lenovo Product Expert

  
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Q: QuestionHow much SSD space is used by the operating system?

Asked 7 years ago by Anonymous.

• A:Answer There will be approximately 220GB of free space on the solid state drive.

  Answered 7 years ago by Lenovo Product Expert

  
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Q: QuestionWhat is the contition of open box centrified? Just like customer bought this and never used, and returned?

Asked 6 years ago by KSJ.

• A:Answer I bought two of these laptops as open box items. They can't guarantee that they were never used, but they clean it up and restore to factory settings. So far so good!

  Answered 6 years ago by AngelaRN1Verified Purchase

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Q: QuestionDoes the STAEDTLER Noris works within the Yoga 920?

Asked 6 years ago by Christopher.

• A:Answer That will depend on the requirements and compatibility of the pen. We recommend you check with the manufacturer of the STAEDTLER Noris pen for compatibility beyond Samsung.

  Answered 6 years ago by Lenovo Product Expert

  
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Q: QuestionI have a question about the fingerprint log in. Do you have to use that? Or can you log in with a password. This laptop will be shared and needs to be available to >1 user.

Asked 6 years ago by Rainy.

• A:Answer No, you don't need to use the fingerprint reader. You can use a standard password. But you can use the fingerprint reader for multiple accounts using Windows 10. Here is a link to the instructions for doing that: https://pcsupport.lenovo.com/us/en/solutions/ht037692

  Answered 6 years ago by Lenovo Product Expert

  
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Q: Questionwould you recommend this for a student studying architecture?

Asked 6 years ago by archstudent.

• A:Answer That really depends on the requirements of the software programs the student will be using. We recommend you check with the school's web site for the college of Architecture for their recommendations for a computer configuration. Additionally, check for the software publisher's web site that your student will be using, for their compatibility with Windows 10 Home 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.

  Answered 6 years ago by Lenovo Product Expert

  
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Q: QuestionHi Will this laptop come with an international warranty? Regards Ruchika

Asked 6 years ago by Anonymous.

• A:Answer No, this is a North American model. It comes with a limited 1-year manufacturer's warranty that is valid in North America only.

  Answered 6 years ago by Lenovo Product Expert

  
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Q: QuestionCan I buy it with Turkish keyboard?

Asked 7 years ago by ikonoloji.

• A:Answer No, the keyboard is not Turkish.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionCan I add 1 tb hard drive

Asked 7 years ago by Ray.

• A:Answer No, this model is not upgradable by the user.

  Answered 7 years ago by Lenovo Product Expert

  
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Q: QuestionDoes the packet include Pen? What is the processor ? Lenovo.com site shows a similar product with i5 . Confirm that this particular model is i7 8550 Is it available in any other colour?

Asked 7 years ago by NARAYAN.

• A:Answer This model includes an active pen. This model has the Intel Core I-7-8550U processor. There is a platinum/silver color also available in a different configuration.

  Answered 7 years ago by Lenovo Product Expert

  
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Q: QuestionWhat is the price of one in very good shape please give me just an example a ballpark price thank you

Asked 4 years ago by Ken.

Q: QuestionWhat type of charger should I get to use for this?

Asked 4 years ago by Anonymous.

• A:Answer Usb-c

  Answered 3 years ago by ErniRN

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Q: QuestionI purchased the Lenovo Yoga 920 in Feb. 2018. How long is the manufacturer's warranty and what does it cover?

Asked 5 years ago by Milestone.

Q: QuestionIt has a guarantee?

Asked 6 years ago by Laura.

• A:Answer Yes, there is a limited 1-year manufacturer's warranty covering OEM issues.

  Answered 6 years ago by Lenovo Product Expert

  
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Q: QuestionHello¡ Is this product entirely new? or does the discount mean a minor performance problem from its fabrication?

Asked 6 years ago by allyabi.

• A:Answer Yes, this is a new model.

  Answered 6 years ago by Lenovo Product Expert

  
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Q: QuestionDoes the Yoga 920 have an optional docking station you can buy????????

Asked 6 years ago by Anonymous.

• A:Answer No. You can use a universal Thunderbolt dock to achieve a similar result.

  Answered 6 years ago by Lenovo Product Expert

  
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