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  • QuestionCan I increase a storage.?

    Asked by Kavishan.

    • Answer The Lenovo Yoga C740-14 model number 81TC000JUS, is not user upgradable. A certified technician must do all of the work, so as to not void the warranty. This model ships with a 256GB NVMe-2280 TLC solid state hard drive. We recommend you contact your certified technician about your storage upgrade options. You can use any external, USB-based Windows 10 compatible hard drive and/or a Cloud Storage Account for additional storage space too.

      Answered by Lenovo Product Expert

  • Questionjust bought this item and the touchpad it’s no working. I already tried the F6 button, updated Bios and look for new drivers. It’s the second time I have problems with this Lenovo. I returned one last week USB port and fan weren’t working help please.

    Asked by Claudiam.

    • Answer We are sorry to hear that you are having issues with your Lenovo Yoga C740-14. It is possible that resetting the computer back to original factory settings will fix the issue you are having with the touchpad. Here is a link to instructions for resetting your Windows 10 laptop back to original factory settings: https://support.microsoft.com/en-us/windows/recovery-options-in-windows-10-31ce2444-7de3-818c-d626-e3b5a3024da5. If you some reason you are unable to boot the computer to the Windows 10 Desktop Screen for a normal reset, this system is equipped with OneKey Recovery System. There is a very small pin hole on the bottom right side of the device, right near the top right corner of the cooling vent on the bottom of the device. You will need a pin to push this reset button. Plug the device in. Let the battery charge for about 15 minutes. Push the reset button. The system should boot to a choice screen where you can choose "Restore To Factory Default". Select this. It will delete everything from the hard drive except the original factory install of the operating system. You will need to reinstall all programs and files after the reset. If you don't have copies of the files, try to make one before you restore by selecting "Boot to desktop" and trying to back up your files. If the problem persists after the factory reset, we recommend you contact Lenovo Tech Support at: 877-453-6686.

      Answered by Lenovo Product Expert

  • QuestionI just bought my Lenovo yoga c740 The USB port is not working What can I do?

    Asked by Claudiam.

    • Answer Be sure the device you are trying to connect is working properly. If possible try connecting a different device to the computer to see if a different device will work. If the second device also does not work, then be sure you have the latest version of Windows 10 on the computer. Then update all BIOS files and drivers up to that latest version of Windows 10. You can easily accomplish this by scanning the computer with the Lenovo Utility software available on this computer. This system has Lenovo utilities installed to help maintain the health of the device and keep the operating system software up to date. Type "Lenovo Vantage" in the Cortana Search window (if Lenovo Vantage is not installed on your device, you can download the APP and install it now). Select Lenovo Vantage from the list. In the window that opens, click on "Health and Support". In the expanded menu, select "Hardware Scan" In the window that opens, select "Run Quick Tests". This will scan your entire system for errors. Follow any directions that may pop up. If the problem continues after this scan, now click on "System Update". First select Windows update from the menu. Scan your system to be sure you have the latest version of Windows 10. Once that scan is complete, select "Additional Updates". This will scan your device to be sure there are no new BIOS/Driver updates needed. Follow any instructions that may pop up. If the issue still continues after these updates, we recommend you call Lenovo Tech Support at: 877-453-6686 for additional help.

      Answered by Lenovo Product Expert

  • QuestionI have lost the charger. What is the least expensive replacement I can buy?

    Asked by EG51.

    • Answer This 65W USB-c AC adapter/charger is compatible with the Lenovo Yoga C740-14: https://www.bestbuy.com/site/lenovo-power-adapter-for-tablet-10-thinkpad-11-11e-chromebook-thinkpad-13-13-chromebook-thinkpad-a275-a475-and-a485-black/5969705.p?skuId=5969705

      Answered by Lenovo Product Expert

  • QuestionDoes this come with Word and Outlook on it?

    Asked by Rink.

    • Answer It comes with a free 7 day trial. After that, you are prompted to either purchase a monthly subscription, the full version for a one-time payment, or use the free web version.

      Answered by Anonymous

  • QuestionIs there any way to order a new charger for this laptop? I have my original and it works just fine, I am however in need of an extra one.

    Asked by Austyn.

    • Answer My son accidentally cut the cord on mine, I bought another one on Amazon

      Answered by Karla

  • QuestionI tried many hubs 7 to 1 or 4 to 1- usb C port does not works? which hub is allowed?

    Asked by USB.

    • Answer The Lenovo Yoga C740-14 model number 81TC000JUS, is compatible with any universal USB-c 3.1 version docking station. Here is an example of a universal docking station that has both USB-c as well as USB connectivity with the included adapter: https://www.bestbuy.com/site/kensington-usb-c-and-usb-3-0-universal-docking-station/6259403.p?skuId=6259403

      Answered by Lenovo Product Expert

  • QuestionCan I play Microsoft flight simulator games on this computer

    Asked by RD.

    • Answer That will depend on the requirements and compatibility of the games you want to play. We recommend you check with the specific game's software publisher's web site for their compatibility with Windows 10 Home 64-bit operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this system's configuration.

      Answered by Lenovo Product Expert

  • Questionwhat is the warranty on open box computers? Thanks Greg

    Asked by greg.

    • Answer I wouldn’t waste my time with the open box warrenty. They didn’t help me. Terrible customer service. I should have known now you do

      Answered by Disappointed

  • QuestionCan this be left on indefinitely without any problems?

    Asked by Anf.

  • QuestionIs the RAM expandable to 12 or 32 GB?

    Asked by Anonymous.

    • Answer This model is not user upgradable. A certified technician must do all of the work, so as to not void the warranty. We recommend you consult with your certified technician about your memory upgrade options.

      Answered by Lenovo Product Expert

  • QuestionCan you add a dedicated GPU (graphics card) to this?

    Asked by MTM.

    • Answer No you can't.

      Answered by Lenovo Product Expert

  • QuestionDoes this meet the requirement for Minecraft? CPU: Intel Core i5 4690 | AMD A10 7800 or equivalent RAM: 8 GB RAM HDD: 4 GB (SSD recommended) available space GPU: NVIDIA GeForce 700 Series | AMD Radeon Rx 200 Series Screen Resolution: 1024 x 768

    Asked by MTM.

    • Answer The Lenovo Yoga C740-14 model number 81TC000JUS ships with the Intel Core i5-10210U processor. This configuration has 8GB DDR4-2666MHz RAM. There is a 256GB solid state hard drive. This model uses integrated graphics processing onboard the Intel Core i5-10210U processor. It is the integrated Intel UHD Graphics version. Screen resolution is 1920 x 1080 (FHD).

      Answered by Lenovo Product Expert

  • QuestionCan this PC with Alexa be turned off by voice command?

    Asked by anf1.

  • QuestionDoes the camera have a shutter/cover? Thanks!

    Asked by Dad.

    • Answer Yes. The Lenovo Yoga C740-14 model number 81TC000JUS, ships with a 720p (HD) webcam with manual Privacy Shutter and Dual Array Microphones built in.

      Answered by Lenovo Product Expert

  • Questionis the LENOVO YOGA have an international warranty? i would like to bring the computer to israel

    Asked by jack.

    • Answer There is no International Manufacturer's Warranty.

      Answered by Lenovo Product Expert

  • QuestionDoes this model come with International Warranty

    Asked by Curious.

    • Answer No. There is not International manufacturer's warranty.

      Answered by Lenovo Product Expert

  • QuestionIs the Microsoft Office 365 pre-installed a Subscription Service? If so, can I purchase the MS Office Student software version (one time purchase) and use it with this laptop (Yoga C740)? Thanks!

    Asked by Interested.

    • Answer The installed trial version of Microsoft Office 365 as part of the Windows 10 Operating System will accept any valid 25-digit Product Code for any version of Microsoft Office. Yes, you would be able to use the 25-digit Product Code from the one-time charge version of Microsoft Office with this installed version.

      Answered by Lenovo Product Expert

  • QuestionIs there a compatibility to add a HDD (1 TB), is there an extra memory slot?

    Asked by Anonymous.

    • Answer I don't know what you mean by an extra memory slot. I bought the Insignia Slim Profile 7 port USB-C Hub which has an SD card slot as well as two USB 3.0 ports. I also have a San Disk portable SSD for backup.

      Answered by Nance

  • QuestionWhat brand and model WiFi card does this laptop have?

    Asked by Jace.

    • Answer The Lenovo Yoga C740-14 model number 81TC000JUS, ships with the Intel 9560 11ac, 2x2 + BT5.0 communications chip. Here is a link to more information about this model: https://psref.lenovo.com/Detail/Lenovo%20Laptops/Yoga_C740_14IML?M=81TC000JUS

      Answered by Lenovo Product Expert