“I purchased my Lenovo Yoga mouse within the past week. Everything was working fine. This morning I charged it and the white light came on, however the mouse will not power up?”

Asked by TO3 5 years ago

Clearance

1-2 of 2 Answers

I had this problem with my Lenovo Yoga mouse. Solution - I returned it and got my money back
Answered by MacW 5 years ago
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First, be sure the selector switch at the front edge of the mouse, near the power button, is in the proper position. If you are using 2.4GHz WiFi, that the selector is moved to the left and you have the USB WiFi receiver installed within a USB port on the computer you want to use the mouse with. If you are using the mouse in Bluetooth mode, the selector switch should be positioned in the middle. You may need to pair the mouse to your computer again. Here is a link to the User Guide for the Lenovo YOGA Wireless Optical Mouse: https://download.lenovo.com/consumer/options/lenovo_yoga_mouse_qsg_v2.0_201701.pdf If the issue continues, we recommend you call Lenovo Tech Support at: 877-453-6686.
Answered by Lenovo Product Expert 5 years ago
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