A:AnswerThe main difference between the 2 listings provided is the accessories that are included with each vacuum cleaner. The HEAPVCLVNUS0004 listing also includes a dual charging standing dock, an extra battery, and an extra pre-filter.
A:AnswerWe would like to hear more about your experience. Please reach out to our team at your earliest convenience. Our contact information can be found in the manual. We are here for you!
A:AnswerThis vacuum does not have a way to lock the main vacuum head. However, you can always detach the stick and use it with one of the handheld attachments for easier vacuuming.
A:AnswerYes, this model vacuum has a Vacuum Body Release Button which will release the vacuum body from the rest of the vacuum. This will make the emptying process easier. When cleaning the dust bin, please follow the instruction listed in the manual to remove it from the vacuum body.
