“I just purchased an open box satisfactory one for $15 less. was told only non essential items missing. After installation found out the grease filters and metal rack are also missing (about $60). Can I pick them up at the store or get discount to buy'em?”

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• They replaced what I was missing for no charge.

  Answered by Grandma17 4 years ago

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• The grease filters (Part # 5230W1A012B or Part # 5230W1A012E) and the metal rack for the LG 1.7 cu. ft. Over-the-Range Microwave Oven with EasyClean®, Model # LMV1762ST are not available at Best Buy at they will have to be ordered from our LG Authorized Parts Distributor Affiliate, Encompass Parts, (800) 432-8542, https://encompass.com. Be sure to verify that the part numbers are correct for the filters that you need before ordering...^IFV

  Answered by LG Digital Customer Care 4 years ago

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