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Page Showing 1-20 of 41 questions
  • QuestionWhat is the width of this refrigerator?

    • Answer This refrigerator is 28 inches wide.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the capacity of this LG refrigerator?

    • Answer This LG refrigerator has a total capacity of 14.7 cubic feet.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this refrigerator have an ice and water dispenser?

    • Answer No, this model does not have an ice and water dispenser.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does the SmartDiagnosis feature work?

    • Answer SmartDiagnosis allows the service center to diagnose problems over the phone, making troubleshooting faster.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat type of lighting is used in the refrigerator?

    • Answer This refrigerator uses premium LED lighting for energy efficiency and brightness.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the warranty for this refrigerator?

    • Answer Yes, it has a 1 year general warranty for parts and labor, a 5 year warranty on the sealed systems, and a 5 year warranty on the compressor.
    This question and answer was generated by AI based on customer and product data.
  • QuestionIs the door hinge reversible on this refrigerator?

    • Answer Yes, the door hinge is reversible and can be set up for either left or right opening.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow does a manual icemaker work? How do you fill the ice tray and how much ice is created.

    Asked by georgie.

    • Answer Use the handle on the ice tray to pull the tray out. Fill the ice tray with water up to the marked water line. Carefully insert the filled ice tray back into the icemaker. Press the Express Freeze button on the control panel to make ice quickly. To remove the ice, rotate the ice separation handle on the icemaker clockwise. Lift the ice storage bin slightly and remove. The tray makes 24 cubes at a time. If you have additional questions, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/

      Answered by LG Digital Customer Care

  • QuestionCan you change the side the door opens from? Right to left?

    Asked by nsdv.

    • Answer Yes, you can change the side the door opens from Right to left.

      Answered by CommunityAnswer

  • QuestionDoes it have an ice maker?

    Asked by Anonymous.

    • Answer The LG 15 cu. ft. Bottom Freezer Refrigerator, Model # LBNC15231V has a manual ice maker in it that you have to fill the ice tray with potable water. An additional ice maker cannot be added to this refrigerator. ^CP

      Answered by LG Digital Customer Care

  • QuestionIs Silver the same as stainless steel? Looking for Stainless steel?

    Asked by Min.

    • Answer Platinum Silver is different from Stainless steel. It has a shinier and more of a silver appearance than Stainless Steel. ^CP

      Answered by LG Digital Customer Care

  • QuestionCan you add an ice maker?

    Asked by Meem.

    • Answer The LG 15 cu. ft. Bottom Freezer Refrigerator, Model # LBNC15231V has a manual ice maker in it that you have to fill the ice tray with potable water. An additional ice maker cannot be added to this refrigerator. ^CP

      Answered by LG Digital Customer Care

  • QuestionAre there LG dishwashers that are available in the platinum silver color? Is this color similar to the print proof stainless steel finish?

    Asked by dhs.

    • Answer Platinum silver and stainless steel are not the same thing so there will be a minor difference in shade. ^CP

      Answered by LG Digital Customer Care

  • QuestionHow deep are the interior glass shelves?

    Asked by Elliemae.

    • Answer The refrigerator shelf is 15.2" in width and 23.5" in depth. The freezer upper is 14.8" in width and 13.4" in depth. The freezer middle is 22" in width and 13.4" in depth. The freezer lower is 22" in width and 9.9" in depth. ^CP

      Answered by LG Digital Customer Care

  • QuestionIs or will the counter depth LG 14.7 Cu.ft. refrigerator (LBNC15231V) be available in black (LBNC15231P, Canada) ?

    Asked by Nobody.

    • Answer The LBNC15231V is not available in black at this time but is only available in Platinum Silver. ^CP

      Answered by LG Digital Customer Care

  • QuestionIs it printproof?

    Asked by chicken.

    • Answer No, the door has our Platinum Silver finish. It will differ slightly from a Stainless Steel finish. We recommend checking out the unit in person to ensure it will fit your needs. ^CP

      Answered by LG Digital Customer Care

  • QuestionWill magnets stick to the front of the refrigerator?

    Asked by JoeP.

    • Answer Hello there, JoeP. Thank you for sharing your inquiry regarding your LG LBNC15231V Bottom Freezer Refrigerator. We understand your situation and appreciate you reaching out with your question about whether magnets will stick to the front of your unit. Based on the official LG resources for this model, the refrigerator features a smooth, Platinum Silver finish that is designed to provide a sleek look while maintaining durability. In many cases, magnets do adhere to similar metal surfaces; however, factors such as the protective coating or any residue on the surface can sometimes affect magnet adhesion. As a troubleshooting step, please ensure that the front surface is clean and free of any smudges or residues. We recommend gently cleaning the area with a soft cloth and a mild detergent, then allowing it to dry completely before testing with a magnet. If the magnet still struggles to stick, you might consider trying a slightly stronger magnet to see if that improves adherence. https://www.lg.com/us/refrigerators/lg-lbnc15231v-bottom-freezer-refrigerator#pdp_specs For further personalized assistance or additional guidance on this matter, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions with you. We appreciate your patience and are here to help every step of the way. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhen was this appliance released?

    Asked by Luisb.

    • Answer Hi there, Luis. Thank you for reaching out to us. The LG 15 cu. ft. Bottom Freezer Refrigerator (model LBNC15231V) was released approximately 5.8 years ago around 2019. This model features a 15 cu. ft. capacity, Door Cooling⁺, a reversible door, ceiling LED lighting, and a Multi-Air Flow Freshness System designed to monitor and maintain conditions to help keep food fresh. https://www.lg.com/us/refrigerators/lg-lbnc15231v-bottom-freezer-refrigerator#pdp_specs If you have any further questions or need assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you. We appreciate your interest in LG products. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIf the both the refrigerator and freezer doors can only open 90 degrees, can the drawers and shelves be open or even taken out? If not, how far must the door swing open?

    Asked by littlemike.

    • Answer Hello there. Thank you for sharing your inquiry about your LG LBNC15231V. We understand your situation and appreciate you reaching out regarding the operation of the refrigerator and freezer doors. For this model, the doors are designed to open up to 90 degrees for regular access. However, when it comes to removing or even opening the drawers and shelves, the clearance at 90 degrees may not always provide enough room for the internal release mechanisms to properly disengage. A helpful troubleshooting step is to try opening the door wider—typically, opening it fully (around 110–120 degrees or as far as it will comfortably swing) can provide the extra space needed to access, remove, or adjust the drawers and shelves without any hindrance. We recommend carefully checking if the mechanism allows for removal or adjustment only when the door is fully open, as this design ensures safe handling and proper alignment of the components. https://www.lg.com/us/refrigerators/lg-lbnc15231v-bottom-freezer-refrigerator#pdp_specs For further guidance tailored to your specific setup, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you further. —Renzo

      Answered by LG Digital Customer Care

  • QuestionI have a built-in 2007 Sub Zero fridge that I want to get rid of. Will installation/haul away include removing the built-in, or do I need a specialist for that?

    Asked by Laminy.

    • Answer Hello there, Laminy. Thank you for your inquiry about the LBNC15231V Bottom Freezer Refrigerator. We understand you're looking to replace your built-in 2007 Sub Zero fridge and are curious about the installation and haul-away process. While our installation services include setting up the new unit and hauling away the old refrigerator, removing a built-in fridge may require additional specialized assistance. We recommend checking with the specific retailer from which you purchase the new refrigerator, as they can provide more details on their installation services and if they can accommodate the removal of your built-in fridge. BestBuy Haul Away and Recycle Service - https://www.bestbuy.com/site/recycling/haul-away-recycle-service/pcmcat1646846824458.c?id=pcmcat1646846824458 If you have any further questions or need assistance, please feel free to send us a private message on social media @LGUSSupport, and we’ll be happy to help. —Renzo

      Answered by LG Digital Customer Care