Questions & Answers

Q: QuestionI am interested in this because I want completely wireless. Is it truly wireless (other than power), or is only the sub woofer wireless. does the sound bar have to plug into the tv, or can it be connected via bluetooth? Thank you

Asked 7 years ago by Anonymous.

• A:Answer The LG 2.1 ch High Resolution Audio Sound Bar, Model # SJ4Y-S uses Bluetooth Technology (Version 4.1)) so it can be paired to a Bluetooth enabled TV to stream audio wirelessly via Bluetooth. It also has an Optical Digital Audio Input that you can use to connect to the Optical Digital Audio Output of a TV that does not have Bluetooth capability. It has an HDMI input that you can also use to connect to TVs that have an HDMI output on them, and an it also has an HDMI ARC (HDMI Out) port that can be connected to a TV that supports the HDMI ARC functionality and allows you to send audio to the TV or from the TV via that port using the same HDMI cable...^IFV

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionCan someone help me with how to do the firmware upgrade? I contacted LG because my soundbar is cutting out. They tell me there is no update and no known issue with the soundbar.

Asked 7 years ago by Roxy.

• A:Answer Is the sound bar actually cutting out or is the subwoofer just cutting out? I thought mine needed the firmware update too because my subwoofer kept cutting out but it didn’t. I actually figured out that my wireless router was too close to my subwoofer and was interfering with it. I had to move my subwoofer to the other side of the entertainment stand.

  Answered 7 years ago by Cdavey27Verified Purchase

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Q: QuestionCan u hook up rear speakers to this sound bar?

Asked 7 years ago by Eddie.

• A:Answer Yes you can but it goes in and out at times...

  Answered 7 years ago by Mr2017Verified Purchase

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Q: QuestionI have Verizon FIOS & would like to know if this soundbars volume can be controlled with the Verizon remote or will I have to use my LG TV remote?

Asked 7 years ago by steelr.

• A:Answer Was able to control with DirectTV, so Fios should be ok. Not familiar with that system.

  Answered 7 years ago by pdxbVerified Purchase

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Q: QuestionIs this speaker Simplink compatible?

Asked 7 years ago by Deborah.

• A:Answer Yes all lg products are simplink compatable which makes it nice if you want to use just one remote to power on and also change volume.

  Answered 7 years ago by Cdavey27Verified Purchase

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Q: QuestionIs it bivolt or only 110v? To use outside USA.

Asked 8 years ago by Nando.

• A:Answer The LG 2.1 ch High Resolution Audio Sound Bar with Wireless Subwoofer and Digital Amplifier, Model # SJ4Y-S has a dual voltage AC adapter (100 - 240 V ~ 50 -60 Hz, 1.2 A) so you can use it outside the U.S...^IFV

  Answered 8 years ago by LG Digital Customer Care

  
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Q: QuestionIs there any way to adjust volume per speaker such as depending on how far speakers are from you some may seem quieter then others or you have to re-arrange your living room to accommodate the factory settings?

Asked 7 years ago by Pops.

• A:Answer Yes, you can adjust individual speakers using the remote control. Instructions are in the manual for doing so.

  Answered 7 years ago by Roxy

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Q: QuestionI have a Samsung TV that's less than 2 years old. Will it work with that and Chromecast?

Asked 7 years ago by Lacey.

• A:Answer It should. I use a Roku for streaming TV and I plugged the Roku into my extra HDMI port on the TV and plugged the soundbar into the HDMI Arc port on the TV. I'm sure you can do the same with your Chromecast as I did with my Roku.

  Answered 7 years ago by Roxy

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Q: QuestionI have the brackets for the mounts set up but can’t find the screws that’s screw the sound bar into the two mounts. What kind of screws are they so I can get replacemt parts? Obviously it needs to be screwed into the mounts on the wall so it does not fall

Asked 6 years ago by Chey.

• A:Answer The screws and wall brackets come as included accessories with the LG - 2.1-Channel Hi-Res Soundbar System with Wireless Subwoofer and Digital Amplifier - Black, Model # SJ4Y-S. The screws are M4 x L8 machine screws (i.e diameter of 4 mm and a length of 8 mm...^IFV

  Answered 6 years ago by LG Digital Customer Care

  
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Q: QuestionCan you mount this sound bar to the bottom of a sony 75 inch 4k tv

Asked 7 years ago by coach.

• A:Answer Yes

  Answered 7 years ago by MacMoss

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Q: Questionhow does the sj4 and sj5y transmit sound to wireless speakers from the tv connection. what is the process?

Asked 7 years ago by sjwireless.

• A:Answer The aft speakers are connected to a bluetooth receiver.

  Answered 7 years ago by RusticFlyerVerified Purchase

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Q: Questionwill this work with our tv model #NS55DR620NA18 Insignia 55" 2160p-smart4K

Asked 7 years ago by Sally22.

• A:Answer Yes it works greats.

  Answered 7 years ago by RilanddofgiliVerified Purchase

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Q: QuestionDoes it have auto on and off ?

Asked 8 years ago by Anonymous.

• A:Answer The LG 2.1 ch High Resolution Audio Sound Bar with Wireless Subwoofer and Digital Amplifier, Model # SJ4Y-S has an Auto Power On/Off feature that automatically turns the unit on from an input source. When you turn on your TV or an external device connected to this unit, this unit recognizes the input signal and selects the suitable function. When you connect it to a Bluetooth device, it will also turn on and will pair to the device automatically. Pressing Auto Power On/Off activates or deactivates this feature. After the unit is turned on with the AUTO POWER function, it will be automatically turned off if there is no signal for a certain period of time from the TV connected by LG Sound Sync (Optical/Wireless). After the unit is turned on by AUTO POWER function, it will be automatically turned off if there is no signal for a certain period of time from the external device. If you turn the unit off directly, it cannot be turned on automatically by the AUTO POWER function. However the unit can be turned on by the AUTO POWER function when an optical signal comes in after there has been at least 5 seconds of no signal input...^IFV

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionWill this work on my LG 55UH6090 LG TV ?

Asked 5 years ago by GREG.

Q: QuestionI have model SJ4Y-S sound bar and it continues to cut out. How do I reset this? It switches from HDMI to BT Thank you Judy

Asked 5 years ago by sounbar.

• A:Answer If it’s the subwoofer then most likely you have a WiFi router feet away from it.

  Answered 5 years ago by GiovaniVerified Purchase

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Q: Questionhow do I connect my LG SJ4Y-S to a PC

Asked 5 years ago by Anonymous.

Q: QuestionWhat size is the subwoofer speaker?

Asked 6 years ago by Hanky.

Q: QuestionCan I use this soundbar with Samsung Smart? no connectivity problems?

Asked 6 years ago by Robert.

Q: QuestionWhat size screws are needed to secure the soundbar to the brackets

Asked 6 years ago by Rell.

Q: QuestionMy LG SJ4Y(87) sound bar keeps disconnecting from my tv, & I have to pair it up again...it displays. "Battery Low" Whybis that? What battery?

Asked 6 years ago by Junior70.