Questions & Answers

Q: QuestionFreezer door continues to pop open when closing refrigerator.LG - 23.8 Cu. Ft. Top-Freezer Refrigerator - Stainless-Steel I have owned this refrigerator for 1 year, I have "tilted" it toward the back as instructed by customer service. Still pops open. I have a small post it note on the freezer telling people to make sure the door is closed! This is very annoying.

Asked 9 years ago by jpr.

• A:Answer Try adjusting screw at bottom hinge.

  Answered 9 years ago by shamskhan

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Q: QuestionfingerprintsHow hard is it to clean fingerprints from this refrigerator and have the same clear surface for the entire door? What seems to work best? I have had a stainless steel dishwasher that was impossible to clean properly. It could never be cleaned where the entire surface had the same sheen or appearance. It would leave like a haze of some sort in various areas. I do not want this to happen with a refrigerator.

Asked 9 years ago by oldster.

• A:Answer I use a light coat of baby oil on the stainless surface about once a week. Just wipe it on with a soft paper towel. This prevent fingerprints from being left.

  Answered 9 years ago by glenny1

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Q: QuestionWater FilterIs there a water filter for the ice maker?

Asked 9 years ago by Anonymous.

• A:Answer Nope, no filter. I'm plumbing mine from my under counter filter across the kitchen. FYI... the newer plastic piping with push-on connectors is more durable and reliable for this purpose. Don't let a plumber talk you into bendable copper tubing which costs more and is more susceptible to leakage, especially if you ever have to move your fridge for any reason.

  Answered 9 years ago by Guitartec

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Q: QuestionWill this model in WHITE, not stainless, allow magnets to attach to the front ? I understand that the stainless model does not.

Asked 9 years ago by MaineRemodeler.

• A:Answer Yes, the white refrigerator will allow magnets to be attached.2

  Answered 9 years ago by CommunityAnswer

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Q: QuestionIs it possible to order refrigerator without the ice maker?

Asked 9 years ago by Anonymous.

• A:Answer Unfortunately no. You can remove the ice maker with a couple of screws. It does not take up that much space, I chose to use the Ice holder, and keep ice cubes i freeze in there.

  Answered 8 years ago by JenniferVerified Purchase

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Q: QuestionThis says thru the door ice and water but picture does not reflect thatWhere is the thru the door dispenser?

Asked 10 years ago by Anonymous.

• A:Answer You'd need to buy a reciprocating saw, as this model does not have a door dispenser.

  Answered 9 years ago by Guitartec

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Q: QuestionIs there an option to change door opening from swinging right, to swinging open to the left?

Asked 10 years ago by DIY Deb.

• A:Answer Yes. I had them change mine when they delivered my refrigerator.

  Answered 9 years ago by judykmg

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Q: QuestionHow loud is this refrigerator? I have a small condo and am sensitive to the noise at night.

Asked 8 years ago by QuitePlease.

• A:Answer Very quiet.

  Answered 8 years ago by IamWedge

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Q: QuestionCan the door be removed for installation, as I have a 28' kitchen entrance way? for LG - 23.8 Cu. Ft. Top-Freezer Refrigerator, thank yoiu.

Asked 7 years ago by Anonymous.

• A:Answer Yes

  Answered 7 years ago by TexasVerified Purchase

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Q: QuestionDoes this come without an ice maker?I need this for my garage but do not need an ice maker.

Asked 9 years ago by NE.

This question was asked about the related product: LG - 23.8 Cu. Ft. Top-Freezer Refrigerator with Ice Maker - Smooth White

• A:Answer No but you can shut it off and remove the ice holder for more room.

  Answered 8 years ago by ronwiVerified Purchase

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Q: QuestionThe space for our refrigerator is 70 inches in height. Will this refrigerator fit in our space? This question is in reference to the LG 24 cubic ft. Black stainless steel LTC24223D model.

Asked 7 years ago by BCDB.

• A:Answer Yes my space height is 69" and it fits fine

  Answered 7 years ago by AnonymousVerified Purchase

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Q: Questionwhat is the appliance life expectancy?

Asked 7 years ago by Tony.

• A:Answer The average life expectancy for the LG 23.8 cu. ft. Large Capacity 33” Wide Top Mount Refrigerator, Model # LTCS24223S is affected by how well it is cared for and its construction and may last only about 10 years, or may run for up to 18 years. Its service life can be prolonged by proper care and maintenance can extend the life expectancy of your refrigerator. Place the unit out of direct sunlight and away from heat-producing appliances. Make sure the coils on the back are several inches away from the wall, and clean the coils regularly to remove dust and debris. Clean doors seals with soapy water as well to prevent the gaskets from drying out and cracking, and if your refrigerator has a drip pan, empty and clean it at least three times per year. Empty and clean your entire refrigerator at least once each month and regularly check the internal temperature. The ideal range for a refrigerator is between 37 and 40 degrees Fahrenheit...These numbers are from Life expectancy of appliances as reported in the 23rd annual portrait of the U.S. appliance industry...^IFV

  Answered 7 years ago by LG Digital Customer Care

  
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Q: QuestionAre the shelves adjustable? Is there room for gallon milk containers in the refrigerator or must they go on the door?

Asked 8 years ago by Dick.

This question was asked about the related product: LG - 23.8 Cu. Ft. Top-Freezer Refrigerator with Ice Maker - Smooth White

• A:Answer Yes the selves are adjustable. Yes, there is room for a gallon of milk on the shelves.

  Answered 8 years ago by IamWedge

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Q: QuestionIs the black finish prone to scratches?

Asked 6 years ago by Linnyb.

• A:Answer no I have not noticed that

  Answered 6 years ago by websterVerified Purchase

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Q: QuestionI love this fridge but do not want the icemaker. Is it possible to order it without the ice maker or if not Is it possible to remove the icemaker and not damage the fridge?

Asked 6 years ago by Susan156.

• A:Answer Yes, the ice maker can be removed.

  Answered 6 years ago by CommunityAnswer

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Q: Questionare the sides also stainless steel

Asked 8 years ago by Anonymous.

• A:Answer no the sides are not stainless steel

  Answered 8 years ago by chagiz10Verified Purchase

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Q: QuestionWe have 70 inches to put this LG 23.8 Cu. ft. top freezer refrigerator, will this one fit under our cabinet since we only have 70 inches?

Asked 7 years ago by Elle.

This question was asked about the related product: LG - 23.8 Cu. Ft. Top-Freezer Refrigerator with Ice Maker - Smooth White

• A:Answer Yes , we just purchased this exact refrigerator and it was delivered yesterday it's 68 1/2 " tall .

  Answered 7 years ago by Leesan7Verified Purchase

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Q: QuestionWhat are the outer dimensions? My doorway is 31 inches across

Asked 8 years ago by Drew.

• A:Answer If you have a delivery service, they will take the doors off and put back on. Otherwise, the doors easily come off. I had to remove the doors in order for it to fit. The front measures about 32-1/2" and the side about 31-1/4". With the doors removed, the side measures about 28".

  Answered 8 years ago by Taigana

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Q: QuestionDoes it come without ice maker ?

Asked 5 years ago by Valli.

This question was asked about the related product: LG - 23.8 Cu. Ft. Top-Freezer Refrigerator with Ice Maker - Smooth White

• A:Answer The LG - 23.8 Cu. Ft. Top-Freezer Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel , Model # LTCS24223S has a factory installed Ice Maker that cannot be removed. ^CP

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionDoes BB Charge for delivery or installation or removal of old fridge?

Asked 7 years ago by Anonymous.

This question was asked about the related product: LG - 23.8 Cu. Ft. Top-Freezer Refrigerator with Ice Maker - Smooth White

• A:Answer BB does not charge for delivery of refrigerator. We had to buy the kit for water hook up for ice maker which they installed for no extra cost.They charged $15 for taking the old refrigerator which I thougjt was a good deal.The delivery people were very courteous and respectful of your property and took care not to damage anything

  Answered 7 years ago by joanVerified Purchase

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