A:AnswerIf you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on facebook at www.facebook.com/LGUSA and our specialists will be happy to look into it. ^CP
A:AnswerThe 3 Shelves featured in the LG - 26.2 Cu. Ft. Side-by-Side Refrigerator, Model # LSXS26336V are Tempered Glass Shelves but they are not SpillProtector™ Tempered Glass Shelves...^IFV
A:AnswerThis refrigerator comes with 3 door shelves as well as the cheese tray at the top of the door. Additional shelving would not be able to be purchased and utilized. ^CP
A:AnswerA side by side comparison between the two models can be made on our website at http://www.lg.com/us/refrigerators We hope this information helps. Should you need assistance, do not hesitate to connect with us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP