“Why is this advertised as a “smart” refrigerator with app compatibility when it isn’t a model that connects to the LG ThinQ app? The only thing “smart” about it seems to be the smart diagnosis feature, and they don’t give adequate instructions on that.”

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• I don’t have an answer, but I would like to echo that there is no way to connect this refrigerator to the ThinQ app. QR codes don’t work. “Locate device” doesn’t work. Adding via Wi-Fi doesn’t work. Manual add doesn’t work.

  Answered by CCNV 2 years ago

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• Hello there Tom, We appreciate your feedback. This model is enabled with a smart diagnosis that will work with the ThinkQ App to diagnose any cooling issues error codes troubleshooting tips. We have included a link https://tinyurl.com/ydtj78y7 that will give a bit more insight as to what this feature is and why we call it smart.^ Tanisha

  Answered by LG Digital Customer Care 1 year ago

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