1-3 of 3 Answers
No you don't LG, You just type the same generic reponse on everyone that files a complaint about this problem. I have read all of your responses for months to the same problem. Quit lieing to the customers. I have a GN950 and will be returning it very sadly.
Sorry, there was a problem. Please try again later.Cross your fingers. Frontline support provides the same canned answer but nothing has moved for months. Multiple models have this issue. I bought the 34GP83A-B in November and all I see is posts on the lg forum, Reddit, etc describing the same issue without getting any real response. If I knew this was a problem I would never have bought the monitor. I expected LG to fix the problem that’s why I didn’t return it. Seems like a easy fix, other companies did similar fixes with their firmware. Now it’s April and I can’t return it and I’m stuck hoping LG actually acknowledges the problem and provides an actual timeline on the fix. Assuming they even planned to do anything about it. I expect a yes or no and if it’s no I expect LG to buy back the monitor. I recommend to stay away from all LG products after this experience.
Sorry, there was a problem. Please try again later.We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
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