“My TV does not stay connected to the internet and I have to go to settings and reconnect almost every time I turn the TV to use the smart TV- anyone else having this issue? Is there a fix?”

Asked by MJ 6 years ago

1-4 of 4 Answers

I had this issue. Once you establish your WiFi connection Go to Settings / Network / WiFi Connection / Advanced WiFi Settings / IPv6 On - Off. Turn this On and your TV will save your Internet Network Settings forevermore!
Answered by Boobiemyles 6 years ago
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No I have not had this issue.
Answered by rdropps 6 years ago
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Yes, my brand new 32" LG has had this issue. It's well published on the web with people looking for answers. It was such a hassle having to do a factory reset every time I turned on the tv, resulting in having to walk thru the setup, connect to Wi-Fi and re-establish my connection to Amazon. Bottom line: Go in to General settings and turn off the Quick Start feature. It worked for me. Good luck!
Answered by Yosemitelvr 6 years ago
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We are sorry to see your TV is having trouble staying connected to WiFi. You can troubleshoot this issue using the following help article: https://www.lg.com/us/support/product-help/CT10000018-1426626051711-network-connection-issues ^CP
Answered by LG Digital Customer Care 6 years ago
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