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  • QuestionIs it an agitator

    Asked by Anonymous.

    • Answer There is no centrally-positioned device that is mounted to the bottom of the cylinder and extends upward toward the top, as is the cleaning method the old-style "agitator."

      Answered by BestBuyPurchaser

  • QuestionHow long does each program take? It does not have a time display so its hard to estimate before setting it to a certain cycle.

    Asked by Zeta.

    • Answer For the normal cycle depending on load size is around 1hr5min-1hr15min from my experience.

      Answered by MatthewF

  • QuestionMy clothes feel more damp after washing than previous washer

    Asked by Anonymous.

    • Answer no

      Answered by TimothyH

  • QuestionIs the wash light supposed to blink during a cycle or should it remain lit up?

    Asked by Anonymous.

    • Answer mine does i dont worry about it

      Answered by TimothyH

  • QuestionHow comes when washing my clothes on normal the water doesn’t even cover the clothes. Just the very bottom and there aren’t many clothes in there!?

    Asked by MSK.

    • Answer Hi, there. Thank you for reaching out to us regarding your LG Washer (WT6100CW) model. We understand your concern about experiencing issues with your unit where the water level isn't sufficient to cover your clothes during a normal wash cycle. This unit is a high-efficiency washer, which means it uses less water than traditional models. It’s designed to sense the load size and adjust the water level accordingly. If you have a small load, it may not fill up as much as you expect. If the load is too small or not evenly distributed, the washer may not fill with as much water. Try adding a few more items or redistributing the clothes to see if that helps. Check if your machine has a setting for water level. Some models allow you to manually adjust the water level for different load sizes. If the water supply hoses are kinked or clogged, it could affect the water flow into the machine. Inspect the hoses to ensure they are clear and properly connected.If the water level sensor is malfunctioning, it may not be detecting the correct water level. This could require professional service to diagnose and fix. For additional help, you may visit https://www.lg.com/us/support/help-library/lg-washer-how-to-increase-the-water-level--20153067163643. If you've checked these factors and the issue persists, it may be a good idea to consult the user manual or contact LG customer support for further assistance. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to help you. We appreciate your patience and look forward to assisting you. ^Juvy

      Answered by LG Digital Customer Care

  • QuestionEven though it does not have a "soak" cycle, is there a way to soak? Could I soak clothes manually in the washer by turning off the washer after the tub fills with water?

    Asked by Bob.

    • Answer Hi there, Bob. Thank you for your question about the LG WT6100CW Top Load Washer. While this model doesn’t have a dedicated soak cycle, you can still soak clothes manually. To do this, let the tub fill with water and your laundry, then power off the washer to allow the clothes to soak. After soaking, you can turn the washer back on and select your desired wash cycle. Keep in mind that this method doesn’t agitate the clothes during soaking. https://www.lg.com/us/washers-dryers/lg-wt6100cw-top-load-washer#pdp_specs If you need any additional tips or have further questions, reach out to us on social media @LGUSSupport. We’re here to assist! —Renzo

      Answered by LG Digital Customer Care

  • Questionthanks for your response but i still cannot locate the The drain pump filter. you said it is located at the front of the washer, typically behind a small access panel at the bottom. is there any video to see that because i couldn't find anything.

    Asked by Amy.

    • Answer Hello there, Amy. Thank you for reaching out again. We understand your situation and are here to help you locate the drain pump filter for your LG WT6100CW washer. The drain pump filter is actually located at the back of the washer, near the bottom since your washer is a top load washer. You should see a cap there. To access it, turn the cap counter-clockwise, and you should be able to pull it out. If you're still unable to locate it, we recommend checking out an instructional video on the official LG YouTube channel, which often includes step-by-step tutorials. You can use this website as an example to locate it and how to clean it as well: LG Top Load Washer - How to clean drain pump filter - https://www.lg.com/eastafrica/support/product-help/CT20279036-20151836707602 If you're still having trouble or need further assistance, please send us a private message on Social Media @LGUSSupport, and we'll be happy to guide you through the process. We appreciate your patience! —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this needs any filter cleaning or drain pump cleaning and where is that?

    Asked by Amy.

    • Answer Hello there, Amy! Thank you for your question about the WT6100CW washer. This model does not require a traditional filter for cleaning; however, it is advisable to periodically clean the drain pump filter to ensure optimal performance. The drain pump filter is located at the front of the washer, typically behind a small access panel at the bottom. To clean it, first turn off the washer and unplug it. Then, open the access panel and place a towel or shallow dish beneath to catch any water. Carefully unscrew the filter cap and pull out the filter, cleaning any lint or debris before reinserting it and securing the cap. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-drain-pump-filter--20150206838321. If you have any more questions or need further assistance, please feel free to reach out to us on social media @LGUSSupport. We’re here to help! —Avril

      Answered by LG Digital Customer Care

  • QuestionCAN I WAS BLANKETS IN THIS WASHER and other heavy items

    Asked by TILL.

    • Answer Yes it is adequate in size

      Answered by AnnaLeeClark

  • Questiondo you remove old washing machine

    Asked by henry.

    • Answer Hello there, Henry! Thank you for your question about the WT6100CW washer. Typically, removal of your old washing machine is not included with the purchase of a new appliance unless specified by the retailer. However, many retailers offer this service for an additional fee. We recommend checking with the retailer where you purchased the washer to confirm their specific policies regarding old appliance removal. You may contact Best Buy's Customer service 1 (888) 237-8289. If you have any further questions or need assistance, please feel free to send us a private message on Social Media @LGUSSupport—we’re here to help! —Avril

      Answered by LG Digital Customer Care

  • QuestionWhat store is this washers available at?

    Asked by Anonymous.

    • Answer PORT ARTHUR TX

      Answered by NadineN

  • QuestionIs this machine a belt drive or direct drive?

    Asked by Sealman.

    • Answer Hi there! Thank you for your question about the LG WT6100CW Top Load Washer. This model features an Inverter Direct Drive Motor, meaning it is a direct drive machine. The direct drive motor provides enhanced durability and efficiency, and it also comes with a 10-year limited warranty for added peace of mind. https://www.lg.com/us/washers-dryers/lg-wt6100cw-top-load-washer#pdp_specs If you have any other questions, feel free to send us a private message on Social Media @LGUSSupport. We’re happy to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionHOW DO I DOWNLOAD A MANUAL SPECIFIC TO MY MODEL WT6100CW? ALL I HAVE IS A MANUAL THAT COVERS OPTIONS NOT ON MY MACHINE, AND DOES NOT COVER OPTIONS ON MY MACHINE. PLEASE HELP!!! ONE SIZE DOES NOT FIT ALL WITH USER MANUALS.

    Asked by BarbM.

    • Answer Hi there! I understand the need for a manual that specifically covers your LG Model #WT6100CW washer. Here’s how you can download the correct manual for your model: Visit the LG Support Website: Go to the official LG support website LG Support. Search for Your Model: Enter your model number (WT6100CW) into the search bar and click on the search icon. Access the Manual: Once you’re on the product page for your model, look for the “Manuals & Documents” section. You should be able to download the specific user manual for your washer from this section. Contact Support: If you encounter any issues or if the manual isn’t available online, you can also contact LG customer support for assistance. They can provide you with the correct manual or additional help as needed. If you need any more help or have further questions, please feel free to send us a private message on social media @LGUSSupport. We’re here to assist you! —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes it come with a fill hose if I choose the installation with parts on my delivery?

    Asked by 30901.

    • Answer No

      Answered by MarkK

  • QuestionDoes this machine come with any of the following items: drain hose, anti vibration pads, stainless steel washing machine hoses water hammer arrestors, level adjustable wrench. If not what is the cos to purchase said iems.?

    Asked by mashel.

    • Answer Plastic drain hose yes other items no-- Cost for your other items about 125.00

      Answered by Denny

  • Questionduring WASH cycle, clothes HARDLY move, is this normal or is there something wrong with the machine? My old Maytag (similar model to this LG), the clothes were moving a lot, lot more during the wash cycle. Pls answer asap.

    Asked by Charlie.

    • Answer Hey Charlie! You might be experiencing issues with your WT6100CW 4.3 cu agitator. Ft. Top Load Washer, particularly with the movement of the clothes during the cycle. To get this sorted and have your washer running smoothly again, we've outlined a few simple troubleshooting steps for you to follow: 1. **Check the Load Size**: It's essential to ensure that the washer isn't overloaded. Too many items can restrict the movement of your garments and affect the wash quality. 2. **Evenly Distribute the Load**: An unbalanced load impedes proper movement. Make sure that clothes are evenly placed around the agitator for better washing action. 3. **Try a Test Cycle**: Consult your user manual and conduct a test cycle. This will help identify any potential issues with the washer's operation. We're ready to assist further if these steps do not resolve the issue. Please reach out to us directly on our social media @LGUSSupport, including your contact information, and we'll take care of you. ^Anthony

      Answered by LG Digital Customer Care

  • QuestionHow long does it take to do a load? Start to finish? Thanks!

    Asked by Rose.

    • Answer Normal cycle half full load of clothes under 30 min

      Answered by Denny

  • QuestionThis washer states only one spin cycle.. is this spin cycle low.. medium.. or high?

    Asked by Ekr1.

    • Answer The LG model WT6100CW washer typically includes a single spin speed option, which is generally categorized as "high" for effective water extraction during the spin cycle. This high spin speed helps to reduce the amount of moisture left in the clothes, resulting in shorter drying times and more efficient overall washing performance. If you have any more questions or need further details about the WT6100CW washer, feel free to ask! —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this washer come with any kind of factory warranty?

    Asked by Tony.

    • Answer Yes

      Answered by Deanna

  • QuestionDoes Best Buy install and haul away and what is the cost

    Asked by Roberta.

    • Answer I paid 29 a piece for each item I had delivered!

      Answered by JolynnR