A:Answer Hi MegS. It is normal for some residual water to remain in the dispenser tray for the ENERGY STAR® Qualified LG 4.5 cu. ft. Ultra Large Capacity Front Load Washer with ColdWash™ Technology, Model # WM3270CW after each wash. However, this tray should not be filled completely with water. Depending on how long you have had this washer, detergent can gradually build up in the detergent tray and its attachments over time. If these are not cleaned regularly, the water and additives will not dispense fully and water will remain in the compartments. If any of the attachments are not inserted properly, the tray will not dispense correctly and water may be left in it. Remove the detergent drawer and make certain that all of the attachments and the drawer are inserted properly...^IFV