Questions & Answers

Name: LG - 4.5 Cu. Ft. High-Efficiency Smart Front-Load Washer and Electric Dryer Combo with Steam and TurboWash Technology - Black Steel
Brand: LG
SKU: 6412730
Price: 2199.99 USD
Availability: InStock
Rating: 3.8 (112 reviews)

LG - 4.5 Cu. Ft. High-Efficiency Smart Front-Load Washer and Electric Dryer Combo with Steam and TurboWash Technology - Black Steel

Model:: WM3998HBA; |
SKU:: 6412730

User rating, 3.8 out of 5 stars with 112 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 61-80 of 110 questions

Ask a Question

Questiont are the specs? exact dimensions
Asked 3 years ago by Anonymous.
- Answer Please see the link for complete specifications on washer WM3998HBA, https://files.bbystatic.com/8RaZ8X8B5HVDvQrer06KKg%3D%3D/307c17b5-e3eb-41d0-9224-b9ea1d7886f0.pdf. ^Daphane
  Answered 3 years ago by LG Digital Customer Care
  Answer this question
QuestionThere is water left in the washer after a cycle. Troubleshooting says check if drain hose is kinked or make sure your drain hose isn’t emptying more than 2.4 m above bottom of washer. I think the latter might be true for us. Can we get a pedestal to put
Asked 3 years ago by Crc.
- Answer Please reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane
  Answered 3 years ago by LG Digital Customer Care
  Answer this question
QuestionHow many gallons of water does this use in a normal load?
Asked 3 years ago by KKAsks.
- Answer The washer automatically adjusts the water use according to the size and weight of your load and according to your chosen options and chosen cycle for maximum efficiency. ^Daphane
  Answered 3 years ago by LG Digital Customer Care
  Answer this question
QuestionCan you reverse the door on this washing machine?
Asked 3 years ago by Lumi.
- Answer The direction in which a washing machine's door opens cannot be changed due to electrical parts in the machine which cannot be moved. ^Daphane
  Answered 3 years ago by LG Digital Customer Care
  Answer this question
QuestionCan I choose a delivery date after my move-in (by the end of July)? I also want to know whether this item needs special installation which costs extra money. Because this is ventless dryer and washer, I do not think special installation is needed.
Asked 4 years ago by KJ.
- Answer You should be able to select the delivery date that best fits your needs and schedule. Please contact Best Buy customer service at (888) 237-8289 for information regarding scheduling delivery, The unit should not require an special installation. Combination models are able to be plugged directly into a standard three-prong outlet. The unit should be plugged into a 120-VAC, 60Hz grounded 3-prong outlet. Please consider your access to washer and dryer hookups in your apartments and rental homes. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
  Answer this question
QuestionHow do you get the door open? I just bought and I can't get it to run
Asked 4 years ago by Seanyboy.
- Answer You don't have to open the door. Just plug it into the wall socket first, then the clothes will teleport into the machine. I still can't figure out how to get the clothes out after it washes and dries automatically.
  Answered 4 years ago by WizardSleave
  Answer this question
QuestionCan I use only the steam dry function on my LG combo?
Asked 4 years ago by Chris.
- Answer No, steam can be added to select wash cycles. The Steam option cannot be used with all cycles. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
  Answer this question
QuestionDoes the all in one hold bulk detergent and fabric softener for many loads?
Asked 4 years ago by Dardo.
- Answer The automatic dispenser is to be filled per load. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
  Answer this question
QuestionSo this may sound dumb, exactly where do you dry the clothes? In the same drum you wash the clothes?
Asked 4 years ago by jp.
- Answer It's only dumb, if you don't ask. Yes, you just choose the "Dry" function when you start the washer. When it's done washing, it automatically switches to drying. Just a heads up, the dry function is not available for all wash options. I'm not sure why, and the manual doesn't explain why that is. However, it has a "Drain+Spin" function which you can use with the Dry function.
  Answered 3 years ago by cinderblock
  Answer this question
QuestionDo you have to attach the hoses each time you use it? I was hoping to put in my kitchen where my dishwasher used to be.
Asked 4 years ago by Stacey.
- Answer Which hose, water inlet hose, drain hose? Please reach out to our Support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
  Answer this question
QuestionHi. Just purchased. Wondering the best brand and style of detergent to use. Thanks!
Asked 4 years ago by beazy.
- Answer This washer is designed for use with only HE (High-Efficiency) detergents only. Please seek recommendations/opinions at https://lgcommunity.us.com. The LG Community Forum is a great resource for getting help from other LG customers. ^Daphane
  Answered 4 years ago by LG Digital Customer Care
  Answer this question
QuestionThere is a constant "drip" sound coming from the machine. No perceivable leak
Asked 4 years ago by kevlar11.
- Answer the trickle noise I believe you could be hearing is the condensation collecting and flowing down the drain pipe. I hear it if total silence.
  Answered 4 years ago by lipsticklisa
  Answer this question
QuestionI ordered already bat i want to know if it have te steamer process? Because Im not very sure! Thank you
Asked 4 years ago by Lulu.
- Answer The Allergiene cycle automatically incorporate steam into the wash cycle. ^Daphane http://gscs-manual.lge.com/DFZ/MFL71728911/en-us/main.html
  Answered 4 years ago by LG Digital Customer Care
  Answer this question
QuestionCan you do a dry cycle without excess heat? Want to dry delicates that will shrink if not dried with cooler air.
Asked 4 years ago by Anonymous.
- Answer If anyone figured out how to do this...please post.
  Answered 2 years ago by Anonymous
  Answer this question
QuestionIs it ventless?
Asked 4 years ago by Lois.
- Answer yes, it is.
  Answered 4 years ago by Brie
  Answer this question
QuestionExactly how much electricity and water is used for 1 load on it's longest setting?
Asked 4 years ago by Joe.
- Answer Regrettably, we do not have any test results that show how much electricity and water the LG 4.5 Cu. Ft. 14-Cycle Smart Wi-Fi Enabled Washer and 12-Cycle Electric Dryer Combo - Black Steel, Model # WM399HBA uses for one load on its longest setting. After you have selected your preferred options and settings, when you press Start/Pause to initiate the wash cycle, the washer will agitate briefly without water to measure the weight of the load and determine how much water to use for the cycle based on your incoming water pressure, your selected options and modifiers and the size of the load...^IFV
  Answered 4 years ago by LG Digital Customer Care
  Answer this question
QuestionHow much water does it take to dry an 8lb (half-capacity) load?
Asked 4 years ago by Rose.
- Answer Hi Rose, what do you mean how much water? How much is originally used for the process? I don't know but I believe it is in the manual. It is water saver I read some place.
  Answered 4 years ago by lipsticklisa
  Answer this question
Questionthis machine is a nightmare
Asked 4 years ago by exla.
- Answer Hi, what kinds of problems are you having? Maybe I can offer some hands on experience if you still have it. I say how in love with mine I am every day. Of course you could have a problem with yours, I just don't know. What is a nightmare?
  Answered 4 years ago by lipsticklisa
  Answer this question
QuestionHow do you open it when it is running
Asked 4 years ago by Julie.
- Answer Once the wash cycle for the LG 4.5 Cu. Ft. 14-Cycle Washer and 12-Cycle Electric Dryer Combo - Black Steel, Model # WM3998HBA has started, you will need to press the Start/Pause button to pause the wash cycle. However, if temperature or the water level inside the machine is too high, the door will not unlock when the Start/Pause button is pressed. To open the door in these circumstances, press Add Garments. To stop a cycle and drain the water completely, turn the power off, then on, and then press Rinse+Spin (Page 21 in your owner's manual)...^IFV
  Answered 4 years ago by LG Digital Customer Care
  Answer this question
QuestionIs it 110 or 220
Asked 4 years ago by Freddy.
- Answer The LG 4.5 Cu. Ft. 14-Cycle Washer and 12-Cycle Electric Smart Wi-Fi Enabled Dryer Combo with TurboWash® Technology - Black Steel, Model # WM3998HBA should be plugged into a 120-VAC, 60 Hz grounded 3-prong outlet...^IFV
  Answered 4 years ago by LG Digital Customer Care
  Answer this question

Showing 61-80 of 110 questions

Questions & Answers

LG - 4.5 Cu. Ft. High-Efficiency Smart Front-Load Washer and Electric Dryer Combo with Steam and TurboWash Technology - Black Steel

Q: Questiont are the specs? exact dimensions

Q: QuestionThere is water left in the washer after a cycle. Troubleshooting says check if drain hose is kinked or make sure your drain hose isn’t emptying more than 2.4 m above bottom of washer. I think the latter might be true for us. Can we get a pedestal to put

Q: QuestionHow many gallons of water does this use in a normal load?

Q: QuestionCan you reverse the door on this washing machine?

Q: QuestionCan I choose a delivery date after my move-in (by the end of July)? I also want to know whether this item needs special installation which costs extra money. Because this is ventless dryer and washer, I do not think special installation is needed.

Q: QuestionHow do you get the door open? I just bought and I can't get it to run

Q: QuestionCan I use only the steam dry function on my LG combo?

Q: QuestionDoes the all in one hold bulk detergent and fabric softener for many loads?

Q: QuestionSo this may sound dumb, exactly where do you dry the clothes? In the same drum you wash the clothes?

Q: QuestionDo you have to attach the hoses each time you use it? I was hoping to put in my kitchen where my dishwasher used to be.

Q: QuestionHi. Just purchased. Wondering the best brand and style of detergent to use. Thanks!

Q: QuestionThere is a constant "drip" sound coming from the machine. No perceivable leak

Q: QuestionI ordered already bat i want to know if it have te steamer process? Because Im not very sure! Thank you

Q: QuestionCan you do a dry cycle without excess heat? Want to dry delicates that will shrink if not dried with cooler air.

Q: QuestionIs it ventless?

Q: QuestionExactly how much electricity and water is used for 1 load on it's longest setting?

Q: QuestionHow much water does it take to dry an 8lb (half-capacity) load?

Q: Questionthis machine is a nightmare

Q: QuestionHow do you open it when it is running

Q: QuestionIs it 110 or 220

Best-selling washer dryer combos

Questiont are the specs? exact dimensions

QuestionThere is water left in the washer after a cycle. Troubleshooting says check if drain hose is kinked or make sure your drain hose isn’t emptying more than 2.4 m above bottom of washer. I think the latter might be true for us. Can we get a pedestal to put

QuestionHow many gallons of water does this use in a normal load?

QuestionCan you reverse the door on this washing machine?

QuestionCan I choose a delivery date after my move-in (by the end of July)? I also want to know whether this item needs special installation which costs extra money. Because this is ventless dryer and washer, I do not think special installation is needed.

QuestionHow do you get the door open? I just bought and I can't get it to run

QuestionCan I use only the steam dry function on my LG combo?

QuestionDoes the all in one hold bulk detergent and fabric softener for many loads?

QuestionSo this may sound dumb, exactly where do you dry the clothes? In the same drum you wash the clothes?

QuestionDo you have to attach the hoses each time you use it? I was hoping to put in my kitchen where my dishwasher used to be.

QuestionHi. Just purchased. Wondering the best brand and style of detergent to use. Thanks!

QuestionThere is a constant "drip" sound coming from the machine. No perceivable leak

QuestionI ordered already bat i want to know if it have te steamer process? Because Im not very sure! Thank you

QuestionCan you do a dry cycle without excess heat? Want to dry delicates that will shrink if not dried with cooler air.

QuestionIs it ventless?

QuestionExactly how much electricity and water is used for 1 load on it's longest setting?

QuestionHow much water does it take to dry an 8lb (half-capacity) load?

Questionthis machine is a nightmare

QuestionHow do you open it when it is running

QuestionIs it 110 or 220