the legs on our LG are very unstable is there a way t o make them stronger? Have had one accident and want to keep it standing safely null

Question

JandM · Accepted Answer

We bought an LG 50 Smart TV about a month ago. Hubby and I were concerned because it was very wobbly and unstable. Tonight, for no reason, it toppled over and smashed on the floor. Now, we have no TV, and won't be able to get another one until next month. I've had LG TV's before and never had a problem. We are very upset and dissatisfied with this purchase.

Answered by JandM 6 years ago

Tina · Answer

The feet that come with the tv are garbage. Yesterday for no reason at all they cracked and almost sent my tv crashing to the floor. Does lg provide new feet at no cost to the customer that already spent a ton on your horribly designed product. I shouldn't have to buy wall mounts or straps. If they are needed they should come with the product. An I shouldn't have to spend 25 dollars on new feet plus 9 to have them shipped. From day one I knew the tiny feet that come with this tv would be a problem.

Answered by Tina 5 years ago

DHarris · Answer

I had a hard time with getting the legs stable too. I was afraid of breaking the plastic fittings by overtightening the screws. As such, it was wobbly. I finally cranked down on the screws harder than I would have thought advisable, and thought if I break them, oh well, it's not stable anyway. After, FIRMLY tightening the screws, the legs were stable. 
However, I think that this design of TV is best either mounted to wall or directly to a TV shelf. The instructions showed how, but it requires additional hardware, and I haven't done it yet. I don't have any children or pets in my home. If I did, I would be afraid of it toppling off the table I have it set on if the table were to be bumped into. It's not that the legs aren't strong, it's that they are not wide enough to provide a stable base if jarred.

WonderWoman · Answer

These legs are junk. Had to order a universal base. Last night we noticed our 55” tv was tilting forward. Upon investigation we saw the front section of both legs were cracked and ready to give way. We super glued some plastic supports on either side . Hopefully lasts a week til the base arrives

Answered by WonderWoman 5 years ago

Jojodancer · Answer

The instructions are pictorial, only. So, that makes it confusing, especially when you don’t see the arrows to lock the legs. Locking the legs in place is key before putting in the screws. It’s a shame that lg can’t mention this on here in their response. Is it a secret? Their response was worthless. It’s hard enough seeing the arrows as they are simply raised areas on the same plastic. Anyway, after twisting the legs in place, the tv will be stable after being screwed down.

Answered by Jojodancer 6 years ago

RJMM · Answer

Had the very same problem with these unstable, wobbly legs since day one. Your best solution is to either mount on a wall or buy a universal TV Stand with the tempered glass base. Most are less than 30$ and less than 30 min to assemble and have peace of mind.

Answered by RJMM 6 years ago

Vishal · Answer

I had the same problem. Fixed it without much stress.

The problem is the holes are not threaded very well. For the first time , just try tightening the screw in the hole without placing the stand. See how deep it goes inside. 

Now the threads are set, try this now with the stand in place. Enjoy.

Answer

Mine didn’t even come with the mounting points built in to the tv , I bought two and one had the threads and the other didn’t and I never noticed just thought they were cheap , and it ended falling a year later and was out of manufacture warranty I would never buy again

Answered by Anonymous 5 years ago

Shelia · Answer

I got up this morning and my 52 in LG Smart TV was laying flat face down the left front leg had just snapped off apparently they get Ridgid I've only had it for 2 years it's smashed my large chess set below it and the whole front of the TV is shattered be careful it's a great TV but the legs will break

Answered by Shelia 3 years ago

Answer

I bought two of the same lg tv one was missing mounting points maybe that’s the problem

GuyG · Answer

The Legs on my Lg TV just let go in the middle of the night. Caught it on my security camera. One minute it was there the next second it was lying on my pile of guitar cases. Have not checked to see if it works yet .Very crappy design.

Answer

Bought a43 inch LG tv 15th January 2024, had trouble with fitting legs as very unstable as screws did not hold making tv very wobbly, just had to unscrew a couple of turns then tighten again twice each screw and perfectly tight, thought I'd have to buy shorter screws, brilliant tv

Answer

Recieved our 60 inch LG UHD A1 THINQ today. Secured middle stand but TV wobbles. Not fit for purpose so returning TV. Seems to be a problem with LG TVs. Tried looking everywhere online for soulution but nothing.

lfoss · Answer

We had the exact same problem and event with our LG LG - 43" Class UN7000 Series LED 4K UHD Smart webOS TV it too toppled off the dresser for no reason

Answer

Our LG 55 inch TV just fell off my mantle and on the floor tonight. The legs have always been unstable. Thankfully, my two dogs were not under it or they would have been hurt or possibly killed!!  I’m contacting LG in the morning. They have a recall on the 86 inch TV’s for the same exact reason!!  Why don’t they have a recall on these???

TVBaseEventualFailure · Answer

It may eventually fail and you may have to buy a new TV. So I would remove  glass stand. Wall attachment is optional and seems to work. Just be careful because those are your house beams.

Vortexx · Answer

You need to tighten the screws that attach the legs or the pedestal only hand tight. The screws and the legs/pedestal are engineered to stop turning when the screws are completely inserted, If the legs/pedestal are loose, the TV may not be capable of standing properly and may tip over. You should not use a power drill or power screwdriver to use tighten the screws, as they may over-torque the screws and cause damage to the set.

If the legs/pedestal are installed correctly, and all the screws are tightened, and you are still concerned about the TV tipping forward off of its stand or shelf, you can buy a safety strap that attaches to the back of the TV via a slot and is anchored to the wall via a screw drilled and tightened to a wall stud. It is possible such a device may be available from the manufacturer or from Best Buy, possibly at no charge. Ask the folks at the Geek Squad if they are able to get one for you, or where else one can be purchased. Or, do a web search of "TV restraining safety strapping devices," to locate a retailer.

LG Digital Customer Care · Answer

Hi Genie. We apologize for any mishaps that you have experienced as a result of the stand legs for the LG 4K UHD HDR Smart LED TV - 43" Class (42.5" Diag), Model # 43UJ6300 being unstable and hope that the accident did not to the cause any injuries or damage to your property. Please check to ensure that the legs are attached properly and that the screws securing the stand legs have been tightened appropriately. If they are still unstable, please contact our Support Center at (800) 243-0000 for assistance...^IFV

“the legs on our LG are very unstable is there a way t o make them stronger? Have had one accident and want to keep it standing safely”

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