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Questions & Answers

Your price for this item is $649.99
Page Showing 1-20 of 21 questions
  • Questionwhat is the voltage and is this a heat pump?

    Asked by Joseph.

    • Answer The LG 10,000 BTU 230v Through-the-Wall Air Conditioner with Heat, Model # LT1037HNR has to be plugged into a standard 250 V, 3-wire grounding outlet rated at 20 Amps. It does not use a heat pump...^IFV

      Answered by LG Digital Customer Care

  • QuestionDoes this require a wall sleeve? If it does, how much is it?

    Asked by JimFromTN.

    • Answer Thank you for reaching us regarding LG Air Conditioner. Yes, the LG LT1037HNR air conditioner requires a wall sleeve for installation. kindly coordinate with the dealer where you'll buy your LG appliance. In your case, on BestBuy. ^Cris

      Answered by LG Digital Customer Care

  • QuestionCould this unit be used to heat a small greenhouse?

    Asked by Ivanhoe.

    • Answer The LG 440 Sq. Ft. 10,000 BTU 230V Through-the-Wall Air Conditioner and 440 Sq. Ft. Heater - White, Model # LT1037HNR should not be used for special purposes such as heating a small greenhouse, cooling pets, foods, precision equipment, or objects of art...^IFV

      Answered by LG Digital Customer Care

  • QuestionI Like this air condition but I do not need heat, it will come without it, I need the measures to see if it can fit in the sleeve. What about installation and remove the old one, Please let me know thank you

    Asked by Miri.

    • Answer Regrettably, the LG - 10,000 BTU Through-the-Wall Air Conditioner and 11,200 BTU Heater - White, Model # LT1037HNR is not available without the heating. Its W x H x D dimensions are: 24" x 14 13/32" x 20 3/32". This unit will only fit into specific sleeves from other manufacture provided the sleeves are in good structural condition and have a rear grille in the back of the sleeve that the unit can be secured to. The owner's manual has a list of the sleeves from other manufacturers that may or may not need to have their louvers redirected for this unit to fit. You can contact Best Buys Geek Squad to inquire if they offer installation services for this type of air conditioner. Call 1-888-BEST BUY (1-888-237-8289)...^IFV

      Answered by LG Digital Customer Care

  • QuestionDoes this unit require a 220v outlet and, second, does it require a pipe to handle condensation?

    Asked by AdamB.

    • Answer It does require a 220 outlet. Mine didn't require a pile because I used the existing setup from my previous unit.

      Answered by YoBro

  • QuestionWhat power receptacle does this require -- Standard 110 or 220?

    Asked by AdamB.

    • Answer The LG 10,000 BTU 230v Through-the-Wall Air Conditioner with Heat, Model # LT1037HNR has to be plugged into its own dedicated standard 250 V, 3-wire grounding receptacle rated at 20 Amps, 250 VAC protected by a 20 Amp time delay fuse or a 20 Amp circuit breaker. In North America, the terms 220V, 230V, and 240V all refer to the same system voltage level. The reason for the receptacle being rated at 250 V is because for or a time in the early days of electrification, most residential distribution voltage standards were 110/220V. In the late 20s, design standards for equipment mfrs, like NEMA, came into being. Then in the 30s with the REA (a Depression era government program to provide electricity to farms and rural areas) it was bumped to 120/240V and made a national standard. So NEMA, having to now adjust their design standards to match, anticipated the distribution voltage standard possibly increasing again and they settled on 125/250V as a design standard so that they would not have to change again for a long time...^Ivan

      Answered by LG Digital Customer Care

  • QuestionDoes this unit come with a slide our chassis or sleeve?

    Asked by chassis.

    • Answer The specifications states "Yes" that a sleeve is included. However, that was not the case with me. The box doesn't look to be designed to contain the sleeve. So I don't think it was a packing oversight at the manufacturer. You're going to have to buy one.

      Answered by MajorMike

  • QuestionWhat is the NEMA configuration of the plug?

    Asked by callieimissyou.

    • Answer Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette

      Answered by LG Digital Customer Care

  • QuestionDoes Geed Squad remove the old units? What is the cost of that. If the wall around the wall unit needs repair post installation of the new unit, does GeekSquad take care of that? What is that charge? What is the cost of installation?

    Asked by Sarah.

    • Answer Please contact Best Buy customer service at (888) 237-8289 for information regarding what all is included with installation for a Through-the-Wall Air Conditioner. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionWhat is the BTU for this unit? Is this suited for one bedroom condo in NY that currently has one unit in the bedroom and one in the living room? I am referring to LG5890338.

    Asked by Sam.

    • Answer 11000 btu

      Answered by acunit

  • QuestionCan the cord be snaked behind grill to come out on he left side?

    Asked by Toni.

    • Answer Please reach out to our Support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionWill this fit an LG AXSVA4 Sleeve?

    Asked by Professor.

    • Answer Yes, this wall sleeve is compatible with this unit. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionI cant find an owners manual on this unit, do you know where I can get one.

    Asked by Chris.

    • Answer You can download a copy of the Owner's Manual from the support page at https://www.lg.com/us/support/product/lg-LT1037HNR.AC3AUSB. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionI have a rental that has an addition on the back of the house and it needs heat and air. Would this unit heat a room that is approximately 200 sq foot?

    Asked by Curious.

    • Answer As indicated in the title, the LG 440 Sq. Ft. 10,000 BTU 230V Through-the-Wall Air Conditioner and 440 Sq. Ft. Heater - White, Model # LT1037HNR will heat an estimated area of 450/500 square feet...^IFV

      Answered by LG Digital Customer Care

  • QuestionIs there an extra charge for the compatible sleeve that this unit fits in, and if not, is it included in the package?

    Asked by Treefarmer.

    • Answer The LG - Air Conditioner Wall Sleeve - Aluminum, Model # AXSVA1 that the LG - 440 Sq. Ft. Through-the-Wall Air Conditioner and 440 Sq. Ft. Heater - White, Model # LT1037HNR fits in and the LG - Rear Grille for 26" Thru-the-Wall Air Conditioners - Silver Metallic, Model # AXRGALA01 are not included with the air conditioner. They have to be purchased separately. You can find them on Best Buy...^IFV

      Answered by LG Digital Customer Care

  • QuestionDoes this unit have a thermostat where it will automatically maintain a certain temperature?

    Asked by Jack.

    • Answer The thermostat for the LG 440 Sq. Ft. 10,000 BTU 230V Through-the-Wall Air Conditioner and 440 Sq. Ft. Heater - White, Model # LT1037HNR monitors room temperature to maintain the desired temperature. The thermostat can be set between 60°F ~ 86°F (16°C ~ 30°C) In Energy Saver mode, the fan stops when the compressor stops cooling (when it reaches the set temperature) Approximately every 3 minutes, the fan will turn on to allow the sensor to check the room air temperature if cooling is needed...^IFV

      Answered by LG Digital Customer Care

  • QuestionWhat’s the noise disable level on this wall unit ac

    Asked by Murray.

    • Answer The LG 440 Sq. Ft. 10,000 BTU 230v Through-the-Wall Air Conditioner and 440 Sq. Ft. Heater, Model # LT1037HNR has an Indoor decibel rating of 56 dBA (High) and 53 dBA (LOw)...^IFV

      Answered by LG Digital Customer Care

  • Questioni have a 220 volt outlet is this compatible

    Asked by corey.

    • Answer Hi Corey. 220V, 230V, 240V or 250V all refer to the same voltage, they are all used collectively (and in a sense erroneously) to describe 240V. They are just different acceptable voltages for 240v systems, (if you ever measure the voltage coming out of your outlet, it most likely won’t be sitting on the 240 mark).The actual voltage you should find in a single phase residential location is 120/240v. The only place that you will find 250V is on NEMA ratings for receptacles and plugs which is generally used to describe the design limits on various NEMA connectors. The owner's manual for the LG 440 Sq. Ft. 10,000 BTU 230V Through-the-Wall Air Conditioner and 440 Sq. Ft. Heater - White, Model # LT1037HNR instructs to plug this unit into a standard 250V, 3-wire grounding receptacle rated at 250V, protected by a 20 Amp time delat fuse or 20 Amp circuit breaker. Your 220 Volt outlet is the same voltage as explained above...^IFV

      Answered by LG Digital Customer Care

  • QuestionDo i need to leave the grille on for heat or can i put the solid back cover on the outside on during the winter?

    Asked by Grille4heat.

    • Answer The air conditioner cannot be covered during use. It does need to have airflow. ^CP

      Answered by LG Digital Customer Care

  • QuestionMy sleeve is 27" wide. Is the trim long enough to cover 27"? It says it is a 26" standard trim. Thank you

    Asked by RockawaysGal.

    • Answer Its W x H x D dimensions are: 24" x 14 13/32" x 20 3/32". This unit will only fit into specific sleeves from other manufactures provided the sleeves are in good structural condition and have a rear grille in the back of the sleeve that the unit can be secured to. The owner's manual has a list of the sleeves from other manufacturers that may or may not need to have their louvers redirected for this unit to fit. ^CP

      Answered by LG Digital Customer Care