A:Answer Hi there, Kimberly. Thank you for reaching out about the issue with your WT7400CV washer. We understand how concerning it can be to see clothes, especially khaki shorts and towels, come out with an unexpected yellow tint. This yellowing can sometimes be caused by a buildup of detergent or fabric softener residue, or even from using too much detergent, which can leave a residue on clothes. To resolve this, we recommend running a tub clean cycle (if available) or using a washer cleaner to remove any buildup inside the drum. Additionally, make sure you're using the appropriate amount of detergent for your load size, as excess detergent can contribute to residue buildup. It’s also a good idea to inspect the washer’s filter and hoses for any blockages or residue that might be affecting water flow. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. If the problem persists, you may want to check if your washer’s water quality is causing the issue, such as hard water, which can also leave stains. Please feel free to reach out to us via private message on Social Media @LGUSSupport, and we’ll be happy to help further. We appreciate your patience as we work to resolve this for you!
—Avril
