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Questions & Answers

Your price for this item is $319.99
Page Showing 21-40 of 88 questions
  • QuestionWhat is the width from one stand leg to the other

    Asked by Hoop.

    • Answer Hi there, Hoop. We understand your inquiry about your LG 50UT7570PUB 50″ Class UT75 Series TV’s stand leg spread. The distance between the outer edges of the two feet is 38.9 inches, so you’ll want a TV console or furniture surface at least that wide to support the unit securely. As a helpful troubleshooting step, we recommend placing the TV (with its feet installed) on a level surface and using a tape measure to confirm that your stand or entertainment center offers at least 39 inches of uninterrupted width—this ensures both stability and proper airflow around the base. https://www.bestbuy.com/site/lg-50-class-ut75-series-led-4k-uhd-smart-webos-tv-2024/6578195.p?skuId=6578195 If you have any questions about installation or need personalized guidance to find the ideal setup for your space, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions with you. We appreciate your patience and look forward to helping you get your 50UT7570PUB set up safely and beautifully. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs this TV good for gaming?

    Asked by Anonymous.

    • Answer Not Really. This is not the highest resolution for gaming.

      Answered by FrederickC

  • QuestionIs there tape to remove on the sides of both thr 43 and 50 inch LG tvs when you are installing ? And it's so sticky that I have to use a blow dryer to remove the tape????

    Asked by Susie.

    • Answer I had no problem with residue on either of the two I bought from Best Buy.

      Answered by FrederickC

  • QuestionWHAT IS THE FACTORY WARRANTY ON THIS LG-50 IN. UT75 SERIES LED 4K UHD SMART webOS TV

    Asked by SHAVE.

    • Answer The LG 50” Class UT75 Series LED 4K UHD Smart webOS TV (2024), Model # 50UT7570PUB has a Limited Manufacturer's Warranty of One (1) year for Parts and Labor from the date of original purchase...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIs this TV 3D capable ? Or can you tell me which TVs that you carry are 3D capable ? Unfortunately when you put 3D in the search it shows you how to look at the product in 3D.

    Asked by RWill66.

    • Answer The LG 50” Class UT75 Series LED 4K UHD Smart webOS TV (2024), Model # 50UT7570PUB does not support 3D. The reason you cannot find 3D TVs in your searches is because TV manufacturers stopped making 3D TVs in 2016 and LG was one of the last two companies to offer 3D TVs in 2016. No TV manufacturer has offered 3D TVs since...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI have a shelf that is 8" deep. Are the legs of the TV wider than that?

    Asked by Anonymous.

    • Answer The specifications on Best Buy's product detail page for the LG 50” Class UT75 Series LED 4K UHD Smart webOS TV (2024), Model # 50UT7570PUB list 10.1 inches for 'Product Depth With Stand'. That is the depth of the stand legs for the TV. The stand legs have a width of 38.9"...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan you hook up a surround sound to this Lg model?

    Asked by Todd.

    • Answer Hello there, Todd. Thank you for sharing your question with us about your LG 50UT7570PUB 4K UHD TV. We understand your situation and are happy to help you set up a true surround‑sound experience. Your TV supports eARC (Enhanced Audio Return Channel) on HDMI 2, as well as Bluetooth® Surround Ready, so you have two simple options: Wired Surround via eARC Connect your AV receiver or soundbar system’s HDMI OUT (ARC/eARC) port to the TV’s HDMI IN (eARC) port using a High Speed HDMI cable (with Ethernet). On your TV, go to Settings → Sound → Sound Out, select HDMI ARC/eARC, then enable SImPLINK (HDMI CEC) if you want control through your Magic Remote. Start your receiver or soundbar, and the TV audio will pass through in full Dolby Digital or DTS formats for your surround speakers. Wireless Rear Speakers via Bluetooth Surround Ready Pair compatible LG wireless rear speaker kits or Soundbar & Surround Speaker Bundles: Go to Settings → Sound → Sound Out → BT Surround. Put your LG rear speaker module into pairing mode and select it on the TV to create a 5.1 wireless setup without extra cables. One helpful troubleshooting step: If you don’t hear surround audio after setup, first verify in Settings → Sound → Additional Settings → Digital Sound Out that it’s set to Auto or Pass‑Through rather than PCM. This ensures multichannel formats flow correctly to your receiver or wireless speakers. https://www.lg.com/us/tvs/lg-50ut7570pub-4k-uhd-tv#pdp_specs We’re here to guide you through every step. Please send us a private message on social media @LGUSSupport and our team will be more than happy to explore any additional tips or solutions. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat are the demission's of the box in comes in ? I am wondering if it will fit in my trunk?

    Asked by SteveP.

    • Answer The W x H x D dimensions for the carton that the LG 50-inch Class UHD Series 4K UHD TV with webOS 24, Model # 50UT7570PUB comes in are 49.4" x 29.9" x 5.0" with a weight of 25.4 lbs...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCAN I ACCESS LIVE TV FROM THIS TV

    Asked by BLUE.

    • Answer Yes. Antenna was easy to set up.

      Answered by MarciaA

  • Questiondoes this tv come with the magic remote?

    Asked by pfw.

    • Answer No.

      Answered by MarciaA

  • QuestionIf I am working with a client and want to share what is on my laptop screen on the TV, will I be able to do that on this TV?

    Asked by Billie.

    • Answer HDMI hook up available.

      Answered by FrederickC

  • QuestionFor model 50ut7570 pub 50 in TV does it have a built-in web browser to search on the internet? I have a 32 inch that does and I just wanted to make sure that the 50 in in this model also has a web browser to search the internet.

    Asked by Ray.

    • Answer Yes, it surely does.

      Answered by NoahO

  • QuestionWhat is the stand separation distance from the outside of 1 leg to the other.?

    Asked by Ray.

    • Answer Hello, Ray. The stand width for the LG 50-inch Class UHD Series 4K UHD TV with webOS 24, Model # 50UT7570PUB is 38.9"...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI have a 42 inch long table I want to use for this TV. What is the length between the outside of one stand leg to the outside of other stand leg.

    Asked by RAY.

    • Answer Length between stand legs is 38”. The tv extends approximately 4 inches past stand legs.

      Answered by JoyceB

  • Questionwhat accesories are included

    Asked by Anonymous.

    • Answer Hello there, thank you for sharing your experience with us. We understand your situation regarding the accessories included with your LG 50UT7570PUB 4K UHD TV. According to the official product details, your TV comes with an E-Manual, Power Cable, Quick Start Guide, Remote, and Remote Control Battery, ensuring you have everything you need to get started. As a troubleshooting step, please check that all accessories are included in your package and verify that the remote control is functioning properly by pairing it with your TV using the on-screen setup instructions. https://www.lg.com/us/tvs/lg-50ut7570pub-4k-uhd-tv#pdp_specs If you encounter any issues or notice that any accessory is missing, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore possible solutions with you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs this a smart TV?

    Asked by Moe.

    • Answer yes

      Answered by StanP

  • QuestionCan it be wall mounted

    Asked by Mai.

    • Answer what is the screen size in inches

      Answered by Anonymous

  • QuestionIF WE ORDER A T/V AND HAVE IT DELIVERED, WILL THE DELIVERY PERSON INSTALL THE T/V? IF NOT, DO YOU OFFER AN INSTALLATION SERVICE?

    Asked by 7151HERRICKPARK.

    • Answer Hello there! Thank you for your question. We understand you're inquiring about installation services for the LG 50UT7570PUB 4K UHD TV. Please know that Best Buy does offer an optional installation service for TVs that can be purchased separately. To learn more about this service, you can check the following link - Appliance Delivery, Installation & Repair Services: https://www.bestbuy.com/site/services/appliance-services/pcmcat255100050002.c?id=pcmcat255100050002) We recommend contacting Best Buy directly to confirm the installation options available for your specific purchase. They will be able to guide you through the next steps. If you have any other questions, please send us a private message on Social Media @LGUSSupport, and we'll be happy to assist you further. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan this tv hook up to dish network. Replacing a Vizio tv. Hope the programming isn’t too hard.

    Asked by Cj.

    • Answer It works with DIRECTV - no experience with Dish

      Answered by retired

  • QuestionDoes this TV support portrait / vertical viewing option?

    Asked by Drewski.

    • Answer Hello, Drewski. Like most, if not all, other TVs, the 50-inch Class UHD Series 4K UHD TV with webOS 24, Model # 50UT7570PUB, is designed for viewing in landscape / horizontal mode. It does not have an option for portrait/vertical mode in its settings menu...^Ivan.

      Answered by LG Digital Customer Care