Questions & Answers

Q: QuestionOWNERS MANUAL FOR lg oled 55b9 , model oled55g9pua

Asked 5 years ago by JIM.

• A:Answer A copy of the owner's manual can be found on our website at https://www.lg.com/us/support/product/lg-OLED55B9PUA.AUS ^CP

  Answered 5 years ago by LG Digital Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the warranty on this TV?

Asked 5 years ago by Warranty.

• A:Answer The LG C9 55 inch Class 4K Smart OLED TV w/ AI ThinQ® (54.6'' Diag), Model # OLED55C9PUA comes with a Limited Manufacturer's Warranty of One (1) Year for Parts and Labor from date of purchase...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this have a camera built in

Asked 5 years ago by Anonymous.

• A:Answer No, camera on this model.

  Answered 5 years ago by young1

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the stand on this TV swivel ? Thanks

Asked 5 years ago by Nurl.

• A:Answer No, the stand for the 55C9PUA does not swivel. ^CP

  Answered 5 years ago by LG Digital Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this TV have a built in camera? Is it possible to disable the microphone and camera, if any, in settings?

Asked 5 years ago by PZ.

• A:Answer The TV doesn’t have a built in camera. It does have microphone via remote control that you press to use for various commands. Frankly I’ve never used it personally. I do have to say the screen doesn’t disappoint at all. It’s the best TV I’ve owned, granted I went with the 55 to fit my room space. I’ve also paired it with the LG Dolby Atmos sound bar and surround speakers that does have google voice as well. The only thing is you will have to turn features off to make sure you get the best visual quality from sources like 4K/Blu-Ray players. Motion smoothing tech generally causes results that mess with the picture. Was watching Avengers End Game 4K, and text was getting screwed up till I turned off picture enhancement features. Dolby Vision also darkens the picture when in use, so that’s best viewed in low light settings. That also goes for OLED’s in general, they should be in a spot with low lights.

  Answered 5 years ago by TechDroidVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIf DirecTV broadcasts in 1080P can this TV up convert the signal to 4K.....

Asked 5 years ago by Upconverting.

• A:Answer NO the signal cant be converted to 4K , But the picture coming from HD cable or Dish will be better than what you would see on another TV. You will see the 4K on streamed movies broadcast in that format .

  Answered 5 years ago by 2020

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow does the LG 55 C9PUA compare to Sony AG8 in terms of performance with gaming and input lag?

Asked 5 years ago by 1234.

• A:Answer I did plenty of research before buying this TV and let me tell you the LG 55 C9 is better in both gaming performance and input lag also it comes with HDMI ports all of them 2.1 to get access to 4k at 120htz. Sony doesn't have it.

  Answered 5 years ago by 00bianconeri

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWith new upgrades to TVs every year does this tv have hdmi 2.1 ports?

Asked 5 years ago by Hdmi.

• A:Answer Yes, all the HDMI ports on the LG Electronics OLED55C9PUA C9 Series 55" 4K Ultra HD Smart OLED TV (2019) are full spec HDMI 2.1 ports. ^CP

  Answered 5 years ago by LG Digital Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI want to use a full motion wall mount with this tv and mount the LG SK 10y sound bar to the tv...is this possible ? ..this will determine my purchase ...thx

Asked 5 years ago by happytrls2you.

• A:Answer Regrettably, the LG TV Stand, Model # TK10 that allows you to mount the LG SK10Y 5.1.2 Channel High Resolution Audio Sound Bar w/ Meridian Technology & Dolby Atmos on the TV is only compatible with the 2018 LG 65C8, 55C8, 65B8, 55B8 and 2018 LG SUPER UHD 65SK95, 55SK95, 65SK90, 55SK90 series TVs. IT is not compatible with the 2019 LG C9 55 inch Class 4K Smart OLED TV w/ AI ThinQ® (54.6'' Diag), Model # OLED55C9PUA...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHow long will the sale last? $900 off?

Asked 5 years ago by TomTerrific.

• A:Answer It varies by store. Always speak with department manager.

  Answered 5 years ago by Timothy

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionMagic wand remote to grouse internet?

Asked 5 years ago by Anonymous.

• A:Answer A magic remote is included with the purchase of the OLED55C9PUA. ^CP

  Answered 5 years ago by LG Digital Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this TV have a refresh rate of 60Hz, 120Hz or 240Hz?

Asked 5 years ago by kooroo.

• A:Answer The LG C9 65 inch Class 4K Smart OLED TV w/ AI ThinQ® (64.5'' Diag), Model # OLED65C9PUA and all our other OLEDs have a native 120Hz 10-bit panel.

  Answered 5 years ago by LG Digital Customer Care

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI connected a receiver to the hdmi arc port but it doesn't sound right is there a certain way or setting that m missing?

Asked 1 year ago by Ash.

Q: QuestionWant to add a sound bar to this tv, yet the original base is too low for a sound bar under or in front of it. No wood blocks. Can you replace the base with the angled feet I see on other LG models with no damage to TV? What brand, part #, etc.?

Asked 2 years ago by Mytwocents.

Q: QuestionWhich screws for the stand base on the LG B9 55 inch OLED TV w/ AI ThinQ® Model # OLED55B9PUA? Is it the same TV in the C series (C9), M4 x L20, will work, what is the OEM and Best Buy part number?

Asked 3 years ago by wallaces63.

Q: QuestionI just bought the lg55c9 tv but need to buy the base stand separately. Are all 55c9 base stands compatible regardless of the last 3 model letters (pua vs pla vs mlb vs aua vs aub)? Does LG sell the base stand separately and for how much?

Asked 4 years ago by need2know.

Q: QuestionIs this tv HDMI 2.1 full or not so it can be compatible for ps5 console.

Asked 4 years ago by Lael78.

• A:Answer If you are wanting a tv that will be compatible with PS6 then I would recommend getting one of the OLED TVs would be best, the graphics are great

  Answered 4 years ago by RaymerVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIf I buy this tv, I need to mount it on the wall. Is the a wall mount available which can rotate flat fro the wall to 90 degrees to the wall?

Asked 4 years ago by MiddleclassBubba.

• A:Answer The tv has standard VESA mount so almost all tv mounts work with it.

  Answered 4 years ago by bstock

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I connect my TV directly to the internet through a ethernet cable from my router? I currently have it connected via broadband.

Asked 5 years ago by Greg.

• A:Answer Yes, you can :)

  Answered 5 years ago by Elmiki95Verified Purchase

  • 
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionEven with the volume at 100 I can barely hear the TV. I have never had this problem before. Is there a way to increase the volume?

Asked 5 years ago by Audio.

• A:Answer By changing sound modes, however that’s it. It’s recommended to buy a sound bar for any tv anyway, as the sound isn’t great.

  Answered 5 years ago by ffffVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question