I’m having an issue staying connected to my WiFi it keeps dropping it and then doesn’t let me reconnect has anyone had this issue? null

Question

DLo075 · Accepted Answer

I'm returning this tomorrow for this exact reason. I've had the television for about two weeks. I watch live TV through Hulu Live. Every morning the TV will not reconnect. My WiFi modem is in the same room less than 10' away and running at 375 mb/s. At first I had to attempt to reconnect by re-entering my password a couple of times. Each day it has gotten worse. Now it won't connect at all. All other Firestick, computer, and mobile device are connected and working great. This simply now refuses to connect.

Answered by DLo075 6 years ago

nationals · Answer

Having the same issue. I've changed from 5 ghz to 2.4 ghz as suggested from other forums. Still loses wifi. I've also changed location services as other forums recommend, still the same. It does connect, but drops the connection within 30 minutes. I have other devices connected to WiFi and no issues. Would not ever recommend and LG Smart TV after this experience.

Answered by nationals 5 years ago

BillyBoy · Answer

I know this post is old, but I noticed some fairly recent posts where people are having the same issue. LG did a shoddy job with the WI-FI module inside the TV, resulting in the ribbon cables getting crimped. There's a fairly easy solution for probably most of the people on here, although I'm sure it's a different problem for some. But besides the WiFi connection being unstable, if you notice sometimes that it says your WiFi is turned off, or it only shows your home WiFi on the list when it normally also lists several of your neighbors' WiFi, there's a good chance this will solve your problem. So anyway, you will need to remove all the screws on the back of the TV and take off the back panel. There's a WiFi module that has ribbon cables with tape around them. You will need to remove the tape and simply straighten and smooth out the cable. There's at least one video on YouTube that shows how to do it, in case you're a little nervous. But you don't have to be a tech wizard to do it. Just be careful not to tear the cables and such. I hope this solves your problem as it did mine.

Answered by BillyBoy 4 years ago

BillDip · Answer

Spent over $2000 for a c9 and have to use my $69 Roku because the TV can't stay connected. Have to keep entering the password. My last LG.

DontByLGTV · Answer

Honestly this is pretty sad. I was just informed by an LG representative that they have not yet been able to develop the technology to keep the Wi-Fi connected when the TV is turned off... Waste of time.. now have to return the TV and get a new one.. any good suggestion on an actual smart TV. How do you call it a smart TV but it doesn't even stay connected to your WiFi or bootup through apps.

Answered by DontByLGTV 5 years ago

Celeste · Answer

I loathe this tv. The wifi does the same thing everyone else is referring to, and now the home screen only comes on intermittently. The "smart" remote works half the time. I have tried all the tricks (aside from taking the back off) and nothing. I want to throw it off my 3rd story balcony. This tv is 2 years old. I shouldn't have to rip it apart to make it work. I know I didn't answer your question, but I do empathize. Might as well have just thrown the money in the toilet. I'm sad.

Answered by Celeste 4 years ago

JimM · Answer

LG is terrible. This is the second TV where the TV will not connect to WiFi. They work great, then they just stop. Support will not assist and will send you to a repair service. With TV prices so low and service so high, it makes zero sense to try to have them serviced. 

I am just going back to Sony.

Happiness50 · Answer

Yes i've experienced this problem too. I thought it was my internet, but all my other devices are staying connect and running on the internet with no problem. I usually log out of the app on the TV and then restart it and it works fine.

Answered by Happiness50 6 years ago

Relissa · Answer

mine is fine if i dont turn it off. after that when it is turned on i must unplug it and plug it back to connect to wifi

Asad · Answer

I have had the same issue with lg tv. It does not connect to wifi. It use to work fine 6 months ago started having issues where it would say wifi turned off turn it on. Well there is no way to turn the wifi on . It does it by itself when it wants to once a week and then disconnects in an hour or so.
Do not buy LG tv if you are looking to connect via WiFi. Does not work.

Herrlefty · Answer

After 3 consecutive days of dropping wifi after 20-25 minutes, I came to the conclusion that the wifi module must be overheating.  I set up a fan to blow a light breeze across the low center area on the back of the TV.  In the 10 days since then, no disconnects.  My LG has no openings for ventilation.

linster · Answer

How about the same issue that was “corrected” by running the ethernet cable directly to the tv and it still drops the signal? What the crap?! So frustrated with LG “smart” tv’s. We have two of them and they both are horrible with the connectivity. Unbelievable!

Patteecakes · Answer

Yes, I am having the same issues....bought my LG TV 55 m 86 back in September 2019 went away for 3 months in the winter now I am back and the Wi-Fi is always dropping. It started dropping before I went away but I thought it was the cable company. IT is just getting worse. I definitely want to return my TV or exchange for a better one cannot stand this Nano business.

Tg153 · Answer

My wifi keeps dropping i try eveything

IkeIsaacRosario · Answer

Can not connect to HD

Altaskier · Answer

Same as everyone above...strong signal, close proximity...I even changed my Netgear C6300 router for a stock Xfinity router after updating firmware. No change. I performed all the forum recommendations in the LG forums; time and date change, Quickstart, DNS... No change. 
The hard boot (button on the bottom center) did work for a very short time, but it wouldn’t hold. Same with hard starting the modem. Same with the remote. 
I resisted the suggestion, but I hard wired it with an Ethernet cable ($20) last month. Things look clumsy, but it did work, for a while. I’ve recently started having intermittent issues again. I can tell immediately because I will lose the red cursor from the remote. Also, it now has a pop up that informs me when I lose and regain connection, which is usually delayed and inaccurate.
If the problem continues to degrade, my last option will be professional service for evaluation.

Ebizz · Answer

I had the same issue, and finally discovered a guy sharing his trick on Youtube. He says it has something to do with the Location. Go to all settings and reset your Location to another country other than your own. The tv will turn off and on again. Then reset it back to your country and uncheck the "Automatic" location. It will turn off and on again, and you have to re-accept the agreement. Then suddenly your wifi is connected again. I haven't needed to retype my password or anything. It's a temporary fix though. This problem is maddening.

Kiki · Answer

I havent' had any issues with the WiFi and there are a couple of walls between my router and the TV. How far is your TV from your router? Sometimes issues with connectivity are due to the distance and walls between the router to TV. Also, if your WiFi speeds are low or the line is unstable, that can also be a reason with connection drop. I would start with checking your router/modem and its speed, and how many WiFi devices you have running. Also, check the IP address in your router (is it a static IP address? if not, set it to Static). Good luck.

“I’m having an issue staying connected to my WiFi it keeps dropping it and then doesn’t let me reconnect has anyone had this issue?”

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