Does this TV have the Xfinity streaming app? null

I just purchased an LG 50UN7300 TV from Costco. I have read that the “N” in the model name identifies it as a 2020 model whereas sets with an “M” in the model name are 2019 models. So if the Xfinity Stream beta app will work with the 2019 models as has been widely reported, one would think that it would also work with 2020 models. Yet although I am able to download and load the app through the TV, so far whenever I click the “Get Started” button in the app... nothing happens! I spoke to Xfinity Support about this and the technician thinks that LG may have neglected to fully update the TV software in the newer model to enable Xfinity Stream to launch and run. Of course there are work around devices, but each requires use of an extra plug-in device and I got the LG TV specifically to avoid needing to do this. Does LG have a software fix specifically for this?

The Xfinity Stream Beta app is compatible with LG TVs and you can use the LG Content Store (App Store) feature on the LG 55 inch Class 4K Smart UHD TV with AI ThinQ® (54.6'' Diag), Model # 55UN7300PUF to download and install the app on the TV from the LG Content Store...^IFV

No, it does not have the Xfinity streaming app.

“Does this TV have the Xfinity streaming app?”

Asked by Tracy 4 years ago

Answer This Question

See all questions & answers

LG - 55" Class UN7300 Series LED 4K UHD Smart webOS TV-Front_Standard

Clearance

1-3 of 3 Answers

I just purchased an LG 50UN7300 TV from Costco. I have read that the “N” in the model name identifies it as a 2020 model whereas sets with an “M” in the model name are 2019 models. So if the Xfinity Stream beta app will work with the 2019 models as has been widely reported, one would think that it would also work with 2020 models. Yet although I am able to download and load the app through the TV, so far whenever I click the “Get Started” button in the app... nothing happens! I spoke to Xfinity Support about this and the technician thinks that LG may have neglected to fully update the TV software in the newer model to enable Xfinity Stream to launch and run. Of course there are work around devices, but each requires use of an extra plug-in device and I got the LG TV specifically to avoid needing to do this. Does LG have a software fix specifically for this?
Answered by DanaDwaGuarantee 4 years ago
Sorry, there was a problem. Please try again later.
The Xfinity Stream Beta app is compatible with LG TVs and you can use the LG Content Store (App Store) feature on the LG 55 inch Class 4K Smart UHD TV with AI ThinQ® (54.6'' Diag), Model # 55UN7300PUF to download and install the app on the TV from the LG Content Store...^IFV
Answered by LG Digital Customer Care 4 years ago
Sorry, there was a problem. Please try again later.
No, it does not have the Xfinity streaming app.
Answered by CommunityAnswer 4 years ago
Sorry, there was a problem. Please try again later.