A:AnswerHello! The serial number for the LG - 6.9 Cu. Ft. Slide-In Double Oven Gas True Convection Range with EasyClean and ThinQ Technology, #LTG4715BD, can be found from our LG Support site: https://www.lg.com/ca_en/support/product-help/CT20098053-20150572820066. ~Rita
A:AnswerNeither the LG 6.9 cu. ft. Smart wi-fi Enabled Gas Double Oven Slide-In Range with ProBake Convection® and EasyClean®, Model # LTG4715BD nor any of our gas range ovens are downdraft ovens. They all vent into the room. You will notice the vents in the vent trim above the cooktop surface on this model through which the oven vents. They provide the air inlet and outlet necessary for the range to operate properly with correct combustion. The range does have a built-in exhaust fan. ^Nikki
A:AnswerPlease seek recommendations/opinions at https://lgcommunity.us.com. The LG Community Forum is a great resource for getting help from other LG customers. ^Daphane
A:AnswerHi Larry. Please accept our sincerest apologies for the broken knobs for the lower and upper ovens on the LG 6.9 Cu. Ft. Self-Cleaning Slide-In Double Oven Gas Smart Wi-Fi Range with ProBake Convection, Model # LTG4715ST. Regrettably, we are not clear on your inquiry. If you need some assistance with the oven, please contact our Customer Service Support at (800) 243-0000...^IFV
A:AnswerThe upper oven dimensions are (in) (W x H x D) 24 13/16" x 9 1/4" x 20". The lower oven dimensions are (in) (W x H x D) 24 13/16" x 14 1/4" x 20". ^CP
A:AnswerAs with most, if not all out other range ovens, the LG 6.9 Cu. Ft. Self-Cleaning Slide-In Double Oven Gas Smart Wi-Fi Range with ProBake Convection has a Broiler. It features a 14,500 / 12,500 BTU (NG/LPG) broil element...^IFV
A:AnswerThe top is stainless steel, however, I use stainless steel cleaner to clean the top. When it's something heavy duty then I use the stainless steel cleaner you can use on a grill.
A:AnswerWhen the oven reaches its set-temperature, the preheating alarm light flashes 5 times or until the oven door is opened.
You can activate or deactivate the preheating alarm light.
1 Press and hold Start Time for three seconds. Then press Start Time repeatedly until PrE appears in the display.
2 Press plus(+) or minus(-) to turn the function on/off.
3 Press Start to accept the change.
If the alert is chiming too soon, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
