“Does this TV actually exist? I placed a "pre-order" and it has been rescheduled twice now. It seems that delivery dates are just made up and not based in reality.”
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Hello there. Thank you for sharing your experience with us. We understand your situation with the OLED65G5WUA pre‑order and want to help you get clarity on delivery. The LG OLED65G5WUA is indeed a genuine upcoming model, and availability is managed by our retail partner, Best Buy. Occasionally, delivery dates may shift based on stock levels and shipping updates at Best Buy. Troubleshooting Step: Please sign in to your Best Buy account, navigate to Order History, and review your OLED65G5WUA order details and expected shipment date. This will confirm the latest delivery estimate and any recent schedule changes. If you see further date adjustments or need assistance with your order status, we recommend contacting Best Buy Customer Care directly or via their online chat for the most up‑to‑date information. https://www.lg.com/us/tvs/lg-oled65g5wua-oled-4k-tv#pdp_specs Once your OLED65G5WUA arrives and you’re ready to set it up, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions and ensure you enjoy your new TV. We appreciate your patience as Best Buy works to deliver your unit to you. —Renzo
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