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Questions & Answers

Page Showing 1-20 of 70 questions
  • QuestionWhat is the difference between a NAnoCell and OLED?

    Asked by Gloglo.

    • Answer NanoCell TV technology is different from OLED technology that is present in LG TVs. Previously, LG used to refer to NanoCell technology as IPS-Nano. It is because the technology was a combination of LG’s IPS (In-Plane Switching) LCD technology and nano cells. The result is a two-fold improvement in the viewing experience. NanoCell technology comprises of using a light-absorbing material that blocks the wavelengths between green and red color filters. Generally, the colors in this wavelength of 580 and 610 nm pass through in the standard TV technology. As a consequence, this contributes to the desaturation of red and green colors. It is also called bleeding of the red light in green and vice-versa. By blocking this light, the NanoCell technology ensures the production of pure red and green color on the TV screen. The cutting-edge NanoCell technology filters out the dull colours to enhance the prominent RBG colours to ensure the display of vibrant and lifelike images on the LG TV screen. NanoCell technology allows viewing from angles as wide as 178 degrees, thereby providing a fantastic viewing experience for the entire family. NanoCell technology can produce incredible contrast with the Full Array Local Dimming feature available on some of the top-end LG NanoCell TV models. The precise controlling of backlighting ensures the production of the deepest blacks on the TV screen. The LG NanoCell TVs are available in Ultra HD and 4K Cinema HDR resolution, including Dolby Vision. OLED does not have any backlight. Therefore, this technology can create perfect blacks., thereby producing high-quality contrast. The additional advantage is that this technology can fit into the thinnest of TV screens. It can also fit into the curved screens. Therefore, it improves the viewing angle considerably. OLED is "emissive," meaning the pixels emit their own light. OLED stands for Organic Light-Emitting Diode. Somewhat surprisingly, the “Light Emitting-Diode” part of that name has nothing to do with an LED backlight as it does with LED TVs. Instead, it refers to the fact that every single pixel in an OLED TV is also a teeny, tiny LED light — but one that is incredibly thin and can produce both light and color in a single element. In other words, OLED TVs don’t need a backlight because each pixel produces its own light. If you want to impress your friends, you can use the industry terms for these kinds of displays: “Emissive,” or “self-emissive.” There are several advantages to this design, but most would agree that when it comes to OLED TVs, the biggest advantage is the superb black level that can be achieved. Unlike an LED TV that must dim its backlight and block what remains for dark scenes, an OLED TV simply turns off the pixel. When the pixel is off, it emits no light and no color, making it as dark as when the TV itself is turned off. With no separate backlight, it’s also a lot easier to make an OLED screen flexible, which is why OLED pioneer LG has developed several OLED TVs that roll up (or down) to disappear entirely. Only one company currently makes OLED TV panels: LG Display. It sells those panels to its sister company, LG Electronics, which uses them to build some of the very best TVs you can buy. But LG Display also sells OLED panels to companies like Sony, Philips, and Panasonic, which is why you’ll see OLED TVs from these companies too. Even though the panels themselves are essentially identical, the image processing that Sony, LG, and others do is proprietary, so you’ll still see significant differences in picture quality from one OLED TV to another...^IFV

      Answered by LG Digital Customer Care

  • QuestionHow far apart are the feet/stands on the 75 inch model?

    Asked by apb86.

    • Answer The stand legs on the LG NanoCell 90 Series 2020 75 inch Class 4K Smart UHD NanoCell TV w/ AI ThinQ® (74.5'' Diag), Model # 75NANO90UNA have a width of 56.9"...^IFV

      Answered by LG Digital Customer Care

  • Questionwhat is the difference between these to model tvs the lg 75nano91ana,lgnano90una.is one better than the other,features and specs thank you.

    Asked by wwally99.

    • Answer The TVs are basically the same with the only differences being that the LG NanoCell 91 Series 2020 75 inch Class 4K Smart UHD NanoCell TV w/ AI ThinQ® (74.5'' Diag), Model # 75NANO91ANA uses a curved arcline stand while Model # 75NANO90UNA uses stand legs and that the TVs are sold through different retailers. The 75NANO91ANA is a club piece that is sold through Walmart, Costoc etc., and the 75NANO90UNA is sold through national retailers like BestBuy etc.,^IFV

      Answered by LG Digital Customer Care

  • QuestionJust hooked this tv up to a Xbox Series X and it says my tv doesn't support 4K 120Hz. Is there a setting I am missing somewhere?

    Asked by Craig712.

    • Answer Did this TV work good for the new Xbox?

      Answered by Mking2209

  • QuestionWhat is the difference between the 2019 model 75SM9070PUA and this years model 2020 75SM9070PUA. It seems last years model had some blooming and dark color problems? Any information regarding that in particular would be helpful as the store doesn't have.

    Asked by Bat.

    • Answer Hello Bat. We do not have a 2020 Model # 75SM9070PUA. The "M" in the model number for the TV identifies it as a 1019 model and 2020 models are identified by an "N" in the model number. This year's models are either the LG NanoCell 90 Series 2020 75 inch Class 4K Smart UHD NanoCell TV w/ AI ThinQ® (74.5'' Diag), Model # 75NANO90UNA or the LG NanoCell 91 Series 2020 75 inch Class 4K Smart UHD NanoCell TV w/ AI ThinQ® (74.5'' Diag), Model # 75NANO91ANA. The difference between the two 2020 models is the retailers through which the TVs are sold and that the 785NANO90UNA uses stand legs while the 75NANO91ANA uses the arcline stand. The differences between the 2020 models and the 2019 models is the new LG α7 Gen 3 Processor 4K, Sports Alert Mode, inema HDR w/ Dolby Vision IQ, Filmmaker Mode™, Support for HGiG (HDR Gaming Interest Group) and that the 2020 models will receive a firmware upgrade that adds support for FreeSync, and that the 2020 models have HDMI 2 and HDMI 4 as HDMI 2.1 ports and the other ports are HDMI 2.0 ports.. As for any blooming or dark color issues, regrettably we do not have that information. That information is usually available from reviewers that we submit our TVs to so they can test the units for that type of information...^IFV

      Answered by LG Digital Customer Care

  • QuestionDoes this TV have HDMI 2.1 connection? I'm seeing 4 HDMI ports but nothing about one or more being HDMI 2.1

    Asked by BryBryJuarez.

    • Answer Of the four HDMI ports on the LG NanoCell 90 Series 2020 75 inch Class 4K Smart UHD NanoCell TV w/ AI ThinQ® (74.5'' Diag), Model # 75NANO90UNA, HDMI 2 and HDMI 4 are HDMI 2.1 ports and the others are HDMI 2.0 ports...^IFV

      Answered by LG Digital Customer Care

  • QuestionIn an earlier question it was said that HDMI ports 2 and 4 are the HDMI 2.1 ports and the others are HDMI 2.0. However on the LG site it says HDMI 3 is the eARC return channel. Does this mean HDMI port 3 is also HDMI 2.1?

    Asked by jtron9k.

    • Answer Hi jtron9K. The HDMI 3 being an HDMI eARC port on the LG NanoCell 90 Series 2020 75 inch Class 4K Smart UHD NanoCell TV w/ AI ThinQ® (74.5'' Diag), Model # 75NANO90UNA does not mean it is an HDMI 2.1 port. It is a port that supports the HDMI eARC feature. HDMI allows manufacturers to cherry pick HDMI 2.1 features and assign them to specific HDMI ports...^IFV

      Answered by LG Digital Customer Care

  • QuestionDoes this tv have the newer ATSC 3.0 tuner?

    Asked by John.

    • Answer No, this TV does not have next-gen ATSC 3.0 active. It has the hardware and will receive a firmware update by year-end, 2020. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionDoes the tv come with an HDMI cable, or will I need to purchase 1 (or 2 to hook up my DVD also) separately? Thanks

    Asked by SoxCsPatsBs.

    • Answer Accessories outside of the power cord and remote are sold separately. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionDoes this tv have hbomax?

    Asked by Bmac47.

    • Answer Won't be coming to LG in the near term due to the exclusive TV licensing deal with Samsung BUT get Roku TV or Firestick and get the app that way!

      Answered by SamsungDishwasher

  • QuestionDoes the Nanocell 90 series LED 4K UHD support Variable Refresh Rate (VRR)?

    Asked by TeresaT.

    • Answer Of the four HDMI ports on the LG NanoCell 90 Series 2020 75 inch Class 4K Smart UHD NanoCell TV w/ AI ThinQ® (74.5'' Diag), Model # 75NANO90UNA, two of those ports are HDMI 2.1 ports that support VRR...^IFV

      Answered by LG Digital Customer Care

  • QuestionI see in the questions how far apart the legs are but how deep are they front to back? My tv stand is 70 inches long but only 14 inches front to back so will this sit on it?

    Asked by OldGunner.

    • Answer The depth of 14.2" given as 'Product Depth With Stand' in the dimension for the LG NanoCell 90 Series 2020 75 inch Class 4K Smart UHD NanoCell TV w/ AI ThinQ® (74.5'' Diag), Model # 75NANO90UNA is the depth for stand legs. The TV itself has a depth of 2.9" (i.e. Product Depth Without Stand)...^IFV

      Answered by LG Digital Customer Care

  • QuestionWhat is a magnoliq store

    Asked by Anonymous.

    • Answer Magnolia is a standard established by Best Buy. ... Magnolia is the term used by Best Buy for their stores which have the exclusive viewing room for their best TV's such as the LG OLED TVs. BestBuy's Magnolia stores are only available in select BestBuy locations...^IFV

      Answered by LG Digital Customer Care

  • QuestionRecommendation on wall mount? I want full motion but I don't want the tilt to drift

    Asked by Wallmount.

    • Answer I have a rocket fish full motion. It has a knob to loosen or tighten the tilt. So far so good.

      Answered by JMock86

  • QuestionDoes this include a built-in HDTV tuner?

    Asked by CL.

    • Answer I’ll say this, I hooked some old rabbit ears ( antenna), press auto tune and I got some local channels and and more in digital/HD QUALITY for free.

      Answered by Dave

  • QuestionDoes the webos tv feature support the AT&T TV Application and the HBO Max application or will I need to connect a Roku or other streaming device?

    Asked by rjorgensen.

    • Answer Nope, you will need an additional streaming stock of some kind unfortunately. I found out the hard way.

      Answered by JMock86

  • QuestionHello, I just put up this tv the other day and it looks a bit dark on every channel. I have it set to standard which seems to be the best. Is there a recommended setting to fix this or can you adjust the colors manually or are the only options the presets

    Asked by acucu.

    • Answer Please reach out to our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. These agents will be able to better assist you as well as have an open dialogue. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionDoes the Nanocell 90 have Art Gallery mode? Is it customizable now?

    Asked by RAPA.

    • Answer 75NANO90UNA has Gallery Mode. Art for Gallery Mode is not customizable. All images are all stored directly on LGs servers. ^Daphane

      Answered by LG Digital Customer Care