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Hello there, thank you for reaching out with your inquiry regarding your LG Gram 16Z90R-H.AAY7U1 laptop. We understand your situation and recognize that having upgrade options is important when considering your computing needs. Based on our official specifications, this model comes with 16GB LPDDR5 memory, which is integrated directly onto the motherboard. This design means that the memory is not user upgradeable to higher capacities such as 32GB or 64GB. In other words, the configuration is fixed at 16GB and cannot be changed after purchase. One troubleshooting tip we recommend is to review your current performance requirements and system settings. Optimizing software and managing background applications can often help maximize the efficiency of the installed memory. Additionally, if you foresee a need for greater memory capacity for future tasks, please consider discussing alternative models or configurations that might better suit your long-term needs. https://www.lg.com/us/laptops/lg-16z90r-h.aas7u1-gram-laptop#pdp_specs Please send us a private message on Social Media @LGUSSupport so our team can provide more detailed guidance and help explore options that meet your requirements. We appreciate your patience and look forward to assisting you further. —Renzo
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