“IS THIS A TOUCHSCREEN? DOES IT HAVE FACIAL RECOGNITION WITH THE WEB CAM?”
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Hello there! Thank you for sharing your question with us. We understand your situation and are here to help with your LG 17Z90R‑K.ADS9U1 Gram laptop. Your model features an IPS Non‑Touch display, so it does not support touchscreen input. It does include an FHD IR Webcam with dual microphones, which enables Windows Hello facial recognition for secure, convenient sign‑in. Troubleshooting Tip: To set up or verify facial recognition, go to Windows Settings > Accounts > Sign‑in options, select Windows Hello Face, and follow the prompts. Make sure your IR camera driver is up to date in Device Manager, and position yourself in good lighting with your face centered in the camera frame for the best results. https://www.lg.com/us/laptops/lg-17z90r-k.ads9u1-gram-laptop#pdp_specs For personalized guidance or further assistance with your laptop’s settings, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience and look forward to helping you get everything configured perfectly. —Renzo
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