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Page Showing 21-40 of 50 questions
  • QuestionDoes the CPU have ram memory in 2 channels or one channel ? Thanks, Rick

    Asked by Rick.

    • Answer Thank you for your interest in the LG gram 17” Lightweight Laptop, Intel® 12th Gen Core® i7 Evo™ Platform, Windows 11 Home, 16GB RAM, 1TB SSD, Black (17Z90Q-K.AAB8U1) model. The LG 17Z90Q-K.AAB8U1 laptop comes with 16GB LPDDR5-5200 RAM, which is specified as "Dual Channel" in the product description You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-17Z90Q-K.AAB8U1. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWhat is the quality of the camera??

    Asked by Anonymous.

    • Answer Thank you for your interest in the LG LG gram 17” Lightweight Laptop, Intel® 12th Gen Core® i7 Evo™ Platform, Windows 11 Home, 16GB RAM, 1TB SSD, Black (17Z90Q-K.AAB8U1) model. The LG Gram 17Z90Q-K.AAB8U1 laptop has a Full HD 2 MPx camera that captures great color and detail, perfect for video calls and more. It's even equipped with an IR sensor for secure logins using Windows Hello facial recognition. Plus, it's a major upgrade from previous Gram models. Overall, the camera is one of the standout features on this laptop. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-17Z90Q-K.AAB8U1. ^Cris

      Answered by LG Digital Customer Care

  • QuestionCan this be upgraded to 32GB ram?

    Asked by Dave.

    • Answer No, cannot be upgraded

      Answered by Anonymous

  • QuestionIs this laptop made out of aluminum?

    Asked by David.

    • Answer no. It's plastic.

      Answered by SteveW

  • QuestionCan I buy an extended warranty? If so, for how long?

    Asked by SteveW.

    • Answer Thank you for your interest in the LG gram 17” Lightweight Laptop, Intel® 12th Gen Core® i7 Evo™ Platform, Windows 11 Home, 16GB RAM, 1TB SSD, Black (17Z90Q-K.AAB8U1) model. You can get an extended warranty for the LG 17Z90Q-K.AAB8U1 laptop, but it depends on the seller or warranty provider. LG also has a limited warranty that lasts for a specific time frame from the purchase date. To avail warranty services, you will need proof of purchase. If you don't have the receipt, you can still claim warranty within fifteen (15) months of the date of manufacture. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-17Z90Q-K.AAB8U1. ^Cris

      Answered by LG Digital Customer Care

  • QuestionCan you add M.2 drive to the existing boot drive. In the description it says it has a M.2 expansion slot.

    Asked by Mike.

    • Answer Thank you for your interest in the LG LG gram 17” Lightweight Laptop, Intel® 12th Gen Core® i7 Evo™ Platform, Windows 11 Home, 16GB RAM, 1TB SSD, Black (17Z90Q-K.AAB8U1) model. You can add an M.2 drive to the LG 17Z90Q-K.AAB8U1 laptop for additional storage. It has an M.2 expansion slot that supports an extra M.2 NVMe SSD, which means you can have two SSDs in your laptop: one for the boot drive and one for storage. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-17Z90Q-K.AAB8U1. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWhat is the MFG part # of this model? I'm looking for the one that I can't find from my normal supplier, but I don't see the model# on here anywhere.

    Asked by PhillipA.

    • Answer Thank you for your interest in the LG gram 17” Lightweight Laptop, Intel® 12th Gen Core® i7 Evo™ Platform, Windows 11 Home, 16GB RAM, 1TB SSD, Black (17Z90Q-K.AAB8U1) model. The MFG part number of the LG 17Z90Q-K.AAB8U1 laptop is 17Z90Q-K.AAB8U1. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-17Z90Q-K.AAB8U1. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWhat brand of touchpad does this have (Synaptics, ELAN)?

    Asked by tt22.

    • Answer Thank you for your interest in the LG gram 17” Lightweight Laptop, Intel® 12th Gen Core® i7 Evo™ Platform, Windows 11 Home, 16GB RAM, 1TB SSD, Black (17Z90Q-K.AAB8U1) model. The LG 17Z90Q-K.AAB8U1 laptop is equipped with a Synaptics touchpad. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-17Z90Q-K.AAB8U1. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWhat is the weight? Overall dimensions when closed?

    Asked by Anonymous.

    • Answer I don't know the weight but it's very light and thin.

      Answered by SteveW

  • QuestionWiFi?

    Asked by Craig.

    • Answer Thank you for your interest in the LG gram 17” Lightweight Laptop, Intel® 12th Gen Core® i7 Evo™ Platform, Windows 11 Home, 16GB RAM, 1TB SSD, Black ( 17Z90Q-K.AAB8U1) model. Yes, the LG 17Z90Q-K.AAB8U1 laptop is Wi-Fi enabled. The Wi-Fi and Bluetooth connectivity allows you to connect to wireless networks, hotspots, and Bluetooth-enabled devices such as headphones, speakers. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-17Z90Q-K.AAB8U1. ^Cris

      Answered by LG Digital Customer Care

  • QuestionCan the ram be upgraded on this version to 32gb + 8gb ?

    Asked by Steveinaz.

    • Answer Thank you for your interest in the LG gram 17” Lightweight Laptop, Intel® 12th Gen Core® i7 Evo™ Platform, Windows 11 Home, 16GB RAM, 1TB SSD, Black (17Z90Q-K.AAB8U1) model. No, the LG 17Z90Q-K.AAB8U1 laptop's RAM cannot be upgraded to 32GB + 8GB. The RAM in this model is soldered onto the motherboard, and there is no additional RAM slot available for expansion. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-17Z90Q-K.AAB8U1. ^Cris

      Answered by LG Digital Customer Care

  • QuestionWhat is the refresh rate?

    Asked by Anon.

    • Answer Hi! The LG Gram 17 have refresh rates of 31–144Hz. ~Rita

      Answered by LG Digital Customer Care

  • QuestionGOOD EVENING I PURCHASED A LG GRAM MODEL 17Z95P-K.AAE8U1 LAPTOP USED HOWEVER IT DIDNT DAWN ON ME UNTIL I GOT HOME I OPENED UP THE COMPUTER AND ITS ASKING ME FOR A PASSWORD AND AFTER SEVERAL ATTEMPTS TO CALLING THE PREVIOUS OWNER NO RESPONSE CAN U HELP

    Asked by WORKFORCE.

    • Answer How proficient are you with computers? On Windows, there is a hidden account named administrator. Most of the time, this account has no password set. That means that you can start your computer with this account, open the Control Panel to delete or change the password of any users and fix your problem. Boot up the LG gram 17” Ultra-Lightweight and Slim Laptop with Intel® Evo 11th Gen Intel® Core™ i7 Processor and Iris® Xe Graphics, Model # 17Z95P-K.AAE8U1 and immediately press on the F8 key repeatedly until the laptop displays the boot menu. With the arrow keys, choose Safe Mode and press the Enter key. On the home screen click on Administrator. If you have no home screen, type Administrator and leave the password field as blank...^Ivan

      Answered by LG Digital Customer Care

  • QuestionDoes the Gram have Bluetooth, still not clear from other answer.

    Asked by Karen.

    • Answer A. Yes. ~Tanisha

      Answered by LG Digital Customer Care

  • QuestionDoes this have a Blu-ray or cd drive built in?

    Asked by West.

    • Answer It does not. That said, you can easily buy an external CD, DVD, Blu-Ray drive for between $30 and $100. I bought an external CD/DVD drive for my laptop and found I use it once a year at most.

      Answered by Isaac

  • QuestionDescription states "Gray". In photo/image it appears to be all Black. Can anyone advise - Gray or black ???

    Asked by HOBP.

    • Answer Black

      Answered by zen888zen

  • QuestionAre the keys on the keyboard white on black? Instead of the current trend of silver on gray?

    Asked by Sammy.

    • Answer Black keys with white lettering

      Answered by Anonymous

  • QuestionDid this have wifi 6

    Asked by Wifi.

    • Answer yes

      Answered by BruceP

  • Questioncan the graphics card be upgraded?

    Asked by 777zepol.

    • Answer Hello! The LG Gram 17 2021 Model is not upgradable. The ram slots are all soldered to the motherboard. ~Rita

      Answered by LG Digital Customer Care