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Questions & Answers

Your price for this item is $3,299.99
Page Showing 1-20 of 35 questions
  • QuestionDo you not have to swap clothes from washer to dryer??? Does it wash then automatically dry?

    Asked by Fe.

    • Answer Yes,the LG - SIGNATURE 2.8 Cu. Ft. 17-Cycle Washer and 6-Cycle Dryer Electric Combo does both, it is an all-in-one unit,

      Answered by CommunityAnswer

  • QuestionIs this unit ventless?

    Asked by chrissy.

    • Answer The LG SIGNATURE Washer/Dryer Combo, Model # LUWM101HWA, like all other LG Washer/Dryer Combos, is a ventless dryer. The difference being that other LG Washer/Dryer Combos use a Ventless Condensing Drying System and this unit uses an Inverter Heat Pump Drying System. Cycle times will depend on the chosen cycle, the pressure of the incoming water, the chosen options, the load size, the temperature of the water and the chosen Dryer Program. The TurboWash® 2.0 Technology allows you to save up to 20 minutes per load on larger loads. You also have an option of using Sensor Dry Cycles in which electronic sensors measure the temperature of the exhaust to increase or decrease drying temperatures for faster reaction time and tighter temperature control, or you can use the manual Time Drying (30/60/90/120 min). Drying cycles can last up to about 7 hours. If the load is not dry after the estimated time, the drying time is modified automatically and the new estimated time appears in the display. The actual drying time may vary from the estimated drying time for the sensor dry cycles. Drying time is affected by the type of fabric, load size, and selected dry level. ^CP

      Answered by LG Digital Customer Care

  • QuestionIs this a apartment sized washer can it hook up to the sink?

    Asked by Rach.

    • Answer I saw on another site that someone added a quick connect onto the aupply hose which connects it to the sink, and drain hose in the bathtub.

      Answered by Caria

  • QuestionCan I make this unit portable and move it to the sink

    Asked by Sandy.

    • Answer Like any other washer, you can connect the LG SIGNATURE 2.8 Cu. Ft. 17-Cycle Washer and 6-Cycle Electric Dryer Combo with Steam, Model # LUWM101HWA to your kitchen sink. A permanently installed washing machine should have its own drain and water supply, but if needed, you can make use of your kitchen sink drain and faucet as a temporary measure for a portable unit. You can even make the drain connection permanent, but you'll probably always want to be able to disconnect the washing machine supply hose so you can use the faucet for other purposes. You need to be aware of some key code issues before you connect a washing machine to a sink drain. If you make the connection incorrectly, the drain could overflow or, even worse, siphon contaminated water into the washing machine. A drain connection with the potential for contamination is called a cross-connection. The output from a washing machine is under pressure, and a standard 1 1/2-inch sink P-trap assembly is too small to handle it. If you're going to connect the washing machine drain hose to the sink drain before the P-trap, the entire drain, including the trap, needs to be constructed of a 2-inch pipe. If you connect the washing machine drain hose permanently to the sink drain, the potential for backflow exists. You may have to alos change your faucets or install a male-to-male faucet adapter for the water supply. You can connect one of the washing machine supply hoses to any faucet that has an aerator with external threads. Simply unscrew the aerator and screw on a sink adapter for a washing machine that allows you to attach the cold supply line. The faucet needs to have an aerator for this adapter to work, and since only single-handle faucets do, you can only connect one of the washing machine's two supply hoses. You'll have to run the washing machine on cold-only settings and control the temperature from the faucet...^IFV

      Answered by LG Digital Customer Care

  • QuestionMy LG combo unit will not dry. I have tried all of the options given to me on LG's website and it still does not get the clothes dry. Are there any other options to try and get my clothes dry?

    Asked by ej.

    • Answer Hi ej. Keep in mind that the washing capacity for the LG SIGNATURE 2.8 Cu. Ft. 17-Cycle Washer and 6-Cycle Electric Dryer Combo with Steam, Model # LUWM101HWA is twice that for its drying capacity so if you wash a full load, you will need to take half of that full load out for drying. Drying cycles can last up to about 7 hours. If the load is not dry after the estimated time, the drying time is modified automatically and the new estimated time appears in the display. The actual drying time may vary from the estimated drying time for the sensor dry cycles. Drying time is affected by the type of fabric, load size, and selected dry level...^IFV

      Answered by LG Digital Customer Care

  • QuestionHello, I just bought this washer/dryer combo. Is the dry cycle supposed to be unbearably loud?

    Asked by Save.

    • Answer We sincerely apologize for any inconvenience. The LG SIGNATURE 2.8 Cu. Ft. 17-Cycle Washer and 6-Cycle Electric Dryer Combo with Steam, Model # LUWM101HWA uses an Inverter Heat Pump for drying and it is not "supposed to be unbearably loud". That indicates that there may be a problem with the unit. Check to ensure that all the shipping bolts have been removed from the back of the unit. Failure to remove shipping bolts and retainers may cause severe vibration and noise, which can lead to permanent damage to the washer. The cord is secured to the back of the washer with a shipping bolt to help prevent operation with shipping bolts in place. If the bolts have been removed, please contact our Support Center at (800) 243-0000 so they can assist you troubleshooting the issue to determine if this is something that can easily be resolved...^IFV

      Answered by LG Digital Customer Care

  • QuestionIn Specifications this says vent in rear, but in a previous answer it says this is ventless. Which is correct?

    Asked by vented.

    • Answer This unit is ventless.

      Answered by CommunityAnswer

  • QuestionDoes the unit require any extra space over a normal washer and dryer. In other words what is the minimum space you recommend? Did I read it puts some humid air back in the house? Does the area need to be well ventilated?

    Asked by Space.

    • Answer The LUWM101HWA has the following dimensions: (WxHxD) 23 5/8" x 33 1/2" x 26 1/2". The recommended installation clearance of 4 inches in the back of the LG SIGNATURE Washer/Dryer Combo, Model # LUWM101HWA is to ensure that it has sufficient spacing around it for airflow, ease of installation and servicing, especially if you intend to install it in a closet which confines the space. Installation information can be found in the owner's manual which can be downloaded here: https://www.lg.com/us/support/product/lg-LUWM101HWA.ABWEEUS ^CP

      Answered by LG Digital Customer Care

  • QuestionI bought an LG combo almost ten years ago which used a lot of cold water during the dry cycle to condense moisture. This model has a heat pump but still requires cold water during the dry cycle. How much cold water is used during drying process?

    Asked by Frodo.

    • Answer For this one, none. Surprised LG wouldn't have that answer. That's because it uses a heat pump with a closed freon loop to run the de-humidifying element, whereas other washer-dryer models spray cold water into the de-humidifying element, then pump it out, then spray more and repeat that cycle for several hours. The savings in water is something like 30 gallons a cycle.

      Answered by Anonymous

  • QuestionWhat accessories will be needed to hook this up?

    Asked by Susan.

    • Answer This unit comes with the hot and cold hoses as well as a drain hose. The washer should be plugged into a 120 VAC, 60 Hz grounded 3-prong outlet. If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP

      Answered by LG Digital Customer Care

  • QuestionIs it possible to hook this up to a vent if I have one?

    Asked by VENT.

    • Answer Hello, the unit does not have a vent and therefore it would not be possible. ^AC

      Answered by LG Digital Customer Care

  • QuestionDoes this unit have a lint screen that is needed to be cleaned out after the drying cycle? If so where would it be located?

    Asked by anonymous1.

    • Answer To the right of the Auto Dispense tray in the LG SIGNATURE Washer/Dryer Combo, Model # LUWM101HWA is the Drain Pump Filter that should be checked periodically for any lint or foreign objects that might clog it and prevent the unit from draining. An ‘[OE]‘ message blinks on the display when the drain pump filter is clogged with dirt. ^CP

      Answered by LG Digital Customer Care

  • QuestionWhy can't bleach be put in either the softener or the detergent dispensers?

    Asked by Washer.

    • Answer The softener and detergent dispensers are not made to put bleach in and are not dispersed the same way bleach would need dispersed. ^CP

      Answered by LG Digital Customer Care

  • QuestionWhy can't liquid chlorine bleach be used in this machine? I know there is not a dispenser, but is there a functional reason?

    Asked by Bleach.

    • Answer The LUWM101HWA does not have a way to correctly disperse the liquid bleach which is why it should not be used with this unit. ^CP

      Answered by LG Digital Customer Care

  • QuestionIs this ok to add bleach to the wash using this machine? Thank you!

    Asked by Kseniya.

    • Answer Powdered color safe bleach should be put in the manual dispenser or put directly into the tub. It can be put in the empty tub before loading or on top of the laundry after loading the machine. Do not use liquid chlorine bleach with this machine. ^CP

      Answered by LG Digital Customer Care

  • QuestionWould like to find out why another LG 2.3 compact washer dryer combo has 10 years motor warranty and this LG signature doesn't?

    Asked by Kseniya.

    • Answer The LUWM101HWA offers a 1 Year Parts and Labor, 20 Years on Inverter Direct Drive Motor, and Lifetime warranty on Drum. ^CP

      Answered by LG Digital Customer Care

  • QuestionI understand this unit is not designed for use in an RV.. however, is there any specific reason why it can't be used in an RV? The unit wouldn't be running while the RV is moving.

    Asked by TimeTorn.

    • Answer Hello there! Thank you for your question about the LG Model #LUWM101HWA washer-dryer combo. While the unit is not specifically designed for use in an RV, there are a few key reasons why it might not be recommended for RV use: Vibration and Movement: RVs experience more movement and vibration compared to stationary installations. The washer-dryer combo is designed for stable environments, and the vibrations in an RV could potentially damage the unit or affect its performance. Power and Water Supply: The unit requires a stable and consistent power supply and water connection. RVs have different power and plumbing setups that might not be compatible or stable enough for the washer-dryer combo’s requirements. Ventilation and Space: Proper ventilation and clearance are crucial for efficient operation and safety. RVs have limited space and may not provide the necessary ventilation or clearance for the unit to function correctly. Warranty Concerns: Using the unit in an environment for which it was not designed could potentially affect warranty coverage and service support. If you’re set on using a washer-dryer in an RV, you might want to look into RV-specific models that are designed to handle the unique conditions of an RV environment. If you have more questions or need further assistance, feel free to send us a private message on social media @LGUSSupport. We’re here to help! —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat detergent works best with this model?

    Asked by Detergent.

    • Answer HE = High Efficiency… also liquid. Do not use the tabs.

      Answered by EdwardNewportBeach

  • QuestionDoes this include the sidekick unit? Or I need to purchase it separately?

    Asked by Ozee.

    • Answer The LG Sidekick™ Pedestal Washer, model LUWD1CW is sold separately. ^Daphane

      Answered by LG Digital Customer Care

  • QuestionDoes the dry cycle produce heat? in other words, should the dry clothes feel warm after they're done drying?

    Asked by Steve.

    • Answer Yes. Not necessarily piping hot but definitely very warm. It doesn't heat up quite as much as a condenser model though. Perhaps think in terms of a vented one on a low setting in terms of temperature, though it really works more through dehumidification with the heat pump.

      Answered by shoreline