Questions & Answers

Q: QuestionDoes this dryer have a water line connection or do you need to fill up a little water compartment for the steam?

Asked 7 years ago by Pedro.

• A:Answer The LG 7.4 cu. ft. Ultra Large Capacity SteamDryer™ w/ NFC Tag On, Model # DLGX3571V has a Steam Feeder that must be manually filled with water up to the filter screen before Steam Functions can be used. The Steam Feeder needs to be filled and the drawer must be fully closed and only tap water should be used. The steam feeder cannot be filled with hot water (over 86°F/30°C)...^IFV

  Answered 7 years ago by LG Digital Customer Care

  
  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow far from the back wall does this dryer need to be if vented in the back to a side location

Asked 8 years ago by Anonymous.

• A:Answer We were not quite clear on your inquiry about "How far from the back wall does this dryer need to be if vented in the back to a side location?" with regards to the LG - TrueSteam 7.4 Cu. Ft. 12-Cycle Steam Gas Dryer - Graphite Steel, Model # DLGX3571V. The dryer vent location on this unit can be changed from the rear to the sides and you would need to purchase an adapter kit, part # 383EEL9001B that contains the necessary duct components. The dryer has knockout tabs on the left-side and at the bottom that you can press to remove for the desired vent location. Right-side venting is not available of Gas models. If you are venting to the rear, you do not need to remove any knockout tabs as the unit is shipped to vent to the rear. Rear venting will require an installation clearance spacing of 5 inches to allow for proper air flow and for the vent duct. If you choose side venting, or bottom venting, you do not need any clearance spacing in the rear, but you will need to attach a supplied cover plate for the rear vent location...^IFV

  Answered 8 years ago by LG Digital Customer Care

  
  Helpful (4)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this dryer be configured for LPG (liquid propane) instead of natural gas?

Asked 5 years ago by PTJA.

• A:Answer You will need to purchase the LP Conversion Kit, Part # 383EEL3002D to convert this for use with Liquefied Propane (LP) Gas. Please check with your Sales Associate or Best Buy's Customer Service for what their delivery crew will need to hook the dryer up to your existing floor ductwork. ^CP

  Answered 5 years ago by LG Digital Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionI was told by LG customer rep that it requires 10,000 BTU capacity. What does THE TERM "CAPACITY" means? tx.

Asked 7 years ago by linda.

• A:Answer We appreciate your interest in this gas dryer and apologize for the confusion. According to our records, it appears that this model should operate using about 20,000 BTU/hr. ^CP

  Answered 7 years ago by LG Digital Customer Care

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionGood day, is it possible to mount the door hinges on the left side?

Asked 8 years ago by Joe.

• A:Answer Yes, and the delivery people can change the doors for you.

  Answered 8 years ago by AnonymousVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the amp for this gas dryer? Can this gas dryer and LG washer be run simultaneously on 20amp outlet?

Asked 2 months ago by Al.

Q: QuestionWhat Is the size of the gas inlet?

Asked 3 months ago by Lino.

Q: QuestionIst this need a 220v or rugular 110v outlet

Asked 5 years ago by Nico.

• A:Answer Hi Nico. Only our Electric Dryers have to be plugged into a 240V outlet. The LG TrueSteam 7.4 cu. ft. Ultra Large Capacity SteamDryer™ w/ NFC Tag On, Model # DLGX3571V, like all our other Gas Dryers has to be plugged into a dedicated, properly grounded 3-prong 120 VAC, 60Hz outlet protected by a 15 Ampere fuse or circuit breaker...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I use an exhaust hose out the back of the dryer? That is how i have my current dryer set up. I have to put the hose out the door in the utility room . Is it a 4" wide opening like other dryers?

Asked 5 years ago by RoRix.

Q: QuestionWhat kind/model of stacking kit will fit this dryer? Thank you.

Asked 6 years ago by Mottel.

• A:Answer The LG 7.4 cu. ft. Ultra Large Capacity SteamDryer™ w/ NFC Tag On, Model # DLGX3571V can be stacked on any LG Front Load Washer that is stackable that has a width of 27" using the LG Stacking Kit, Model # KSTK1. ^CP

  Answered 6 years ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThe depth indicated is 29.75”. Is that the total depth, including the parts behind the dryer?

Asked 6 years ago by Anonymous.

• A:Answer Hello, that is the depth of the dryer with nothing connected to it. ^AC

  Answered 6 years ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you guys have any 110v dryers

Asked 6 years ago by Bory.

• A:Answer Yes we have a LG 110 dryer. The dryer is easy to use. My family loved it.

  Answered 6 years ago by Oscombo

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan I add a few drops of essential oil to the steam compartment of this dryer?

Asked 6 years ago by Betahny.

• A:Answer No. Essential oils are not to be used with this dryer.

  Answered 6 years ago by Oscomboo

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow much BTU this dryer needs to operate? Can not find the manual on Bestbuy site. Thanks.

Asked 7 years ago by linda.

• A:Answer We appreciate your interest in this gas dryer. According to our records, it appears that this model should operate using about 20,000 BTU/hr. ^CP

  Answered 7 years ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI can not find an interior light. Does this unit have one?

Asked 7 years ago by Chris.

• A:Answer This dryer has light that only works when opened, goes out when closed.

  Answered 7 years ago by paul1235Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this dryer have a Stainless Steel Drum?

Asked 7 years ago by BruceShrewsMA.

• A:Answer NO!

  Answered 7 years ago by JoeLeeVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this dryer vent through the bottom instead of out the back? Will the delivery crew be able to hook the vent up through the existing floor ductwork? Also, we have propane, do we need to have an adapter for the gas dryer?

Asked 7 years ago by CH1956.

• A:Answer The LG 7.4 cu. ft. Ultra Large Capacity SteamDryer™ w/ NFC Tag On, Model # DLGX3571V is shipped to vent to the rear but can be configured to vent to the left or to the bottom. You will need to purchase the Side Venting Kit, Part # 3911EZ9131X that contains the necessary duct components to change the dryer vent location. You will also need to purchase the LP Conversion Kit, Part # 383EEL3002D to convert this for use with Liquefied Propane (LP) Gas. Please check with your Sales Associate or Best Buy's Customer Service for what their delivery crew will need to hook the dryer up to your existing floor ductwork...^IFV

  Answered 7 years ago by LG Digital Customer Care

  
  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: QuestionMy existing LG stackable dryer needs replacing. The LG washer underneath is model WM2377CS. Can my old LG washer be stacked with this newer LG dryer?

Asked 8 years ago by StackableOnOldWasher.

• A:Answer LG haven’t change much The best is bring the model number of the old dryer and ask a sale rep at pacific sale or Bestbuy I am an installer and i feel 95% it should work out

  Answered 6 years ago by MitchiesanVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there a propane adapter kit for this dryer?

Asked 9 years ago by Fingolfin.

• A:Answer Yes. There was gas converter kit installed.

  Answered 6 years ago by Oscombo

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this dryer stackable with washer WM3570HWA

Asked 9 years ago by christina.

• A:Answer Yes.

  Answered 7 years ago by BirdieVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)