Questions & Answers

Q: QuestionCan the Styler handle delicate fabrics like silk and wool without causing damage?

• A:Answer Yes, the Styler can handle delicate fabrics like silk and wool without causing damage. For silk, use the downloaded Silk Care cycle with low temperature drying. For wool, use the Gentle Dry cycle with the Normal setting or the Wool setting.

Q: QuestionWhat is the capacity of the Styler, and how many items can it accommodate at once?

• A:Answer The LG Styler Smart Clothing Care System with TrueSteam has a maximum capacity of 6 items at once.

Q: QuestionHow does the Styler compare to other similar clothing care systems in terms of features, effectiveness, and overall value for money?

• A:Answer The LG Styler stands out with its chemical-free steam technology and moving hanger system that shakes out dust and allergens. It offers various cycles for different fabrics and items, including delicate items like silk blouses and suits. Compared to other systems, it provides effective odor removal, wrinkle reduction, and sanitization without the use of harsh chemicals or the need for dry cleaning.

Q: QuestionWhat is the warranty coverage provided by LG for the Styler, and what does it include?

• A:Answer LG provides a limited warranty for the Styler, covering parts and labor for two years from the original retail purchase date. The warranty also includes coverage for the inverter compressor parts for ten years, but labor costs for compressor-related repairs are the responsibility of the customer. The warranty covers defects in materials or workmanship under normal use, excluding damage caused by accidents, misuse, unauthorized modifications, or improper installation.

Q: QuestionHow does the Styler's sleek design and ultra-quiet operation make it suitable for various locations in the home?

• A:Answer The Styler's sleek design and ultra-quiet operation make it suitable for various locations in the home because it can be placed in a foyer, entryway, mudroom, garage, walk-in closet, or anywhere convenient for daily use. It requires only a standard electrical outlet, eliminating the need for professional installation.

Q: QuestionHow does the Styler's deodorizing and freshening feature work, and how does it compare to using fabric sprays?

• A:Answer The LG Styler uses TrueSteam technology to deodorize and freshen clothes without the use of chemicals. The hot steam penetrates the fabric to remove odors and reduce wrinkles. Compared to fabric sprays, which saturate clothes and mask odors, the Styler's steam-based method is more effective at eliminating odors and keeping clothes looking and feeling fresh.

Q: QuestionHow does the Styler's damage-free drying feature work, and what are its advantages over air drying?

• A:Answer The Styler's damage-free drying feature utilizes a built-in heat pump to provide quick and gentle drying for various clothing items. Unlike air drying, it employs low temperatures and indirect heat, preventing damage to delicate fabrics. This method also dries delicates much faster and keeps them neatly organized within the Styler.

Q: QuestionHow does the Styler's TrueSteam technology work, and what are its benefits compared to traditional washing methods?

• A:Answer The Styler's TrueSteam technology utilizes high-temperature steam to refresh and sanitize clothes. Compared to traditional washing methods, it's gentler on fabrics, reduces wrinkles, and eliminates the need for harsh chemicals or hand-washing delicate items.

Q: QuestionWhat are the dimensions of the Styler, and how much space does it require for installation?

• A:Answer The dimensions of the Styler are 20 1/2 inches (520 mm) in width, 77 1/4 inches (1960 mm) in height, and 22.75 inches (578 mm) in depth. For installation, it requires a minimum of 24 inches (61 cm) in front to open the door, 2 inches (5 cm) on both sides, and 7 3/4 inches (20 cm) between the top of the appliance and any overhanging shelves or cabinets.

Q: QuestionDoes the system have an option to only dry wet garments?

Asked 1 year ago by Curious.

• A:Answer Thank you for reaching us regarding LG Clothing Care. Yes, the LG S5WBC model has an option to specifically dry wet garments. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-S5WBC.ALWEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionDoes this unit also press clothing

Asked 2 months ago by Anonymous.

• A:Answer Hello there. We understand your inquiry about whether the LG Styler S5WBC also presses clothing. The Styler is designed primarily as a steam-refresh and wrinkle-reduction system, using LG’s TrueSteam technology and gentle vibrations to relax fibers and remove light creases—not as a traditional pressing iron or press board. While it does significantly smooth and refresh garments, it does not apply the high-pressure heat contact that a clothes press or iron provides. Here’s one tip to get the smoothest results: Hang garments properly spaced on the built-in hangers or pant press. Make sure shirts, slacks, and jackets aren’t overlapping inside the cabinet so that the steam and Gentle Dry airflow can reach every area. For slightly heavier creases, run the Steam Refresh cycle followed by the Gentle Dry cycle. This combination helps relax and remove wrinkles more effectively. If you still need crisp creases or a fully “pressed” finish, you can follow up with a quick once-over using a traditional steam iron—your fabrics will already be 80–90% wrinkle-free, so it’s fast and easy. https://www.bestbuy.com/site/lg-styler-smart-clothing-care-system-with-truesteam-white/6560213.p?skuId=6560213 If you’d like further styling tips or have any other questions, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience and thank you for choosing LG. —Renzo

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionCan this steamer closet be used as an alternative to professional dry cleaning?

Asked 8 months ago by Me.

• A:Answer Hi there! Thank you for your question about the LG Styler Steam Closet (model S5WBC) and its ability to be used as an alternative to professional dry cleaning. The LG Styler is designed to refresh and sanitize clothes using TrueSteam® technology, and it can help remove odors, wrinkles, and certain types of stains. It also has specialized cycles for different fabrics, including down jackets, wool/knit items, and leather. While it offers a high level of garment care, it is not a direct replacement for professional dry cleaning services for items that require specific solvents or heavy-duty cleaning, such as delicate or heavily stained fabrics. However, for regular maintenance of clothing such as suits, shirts, dresses, and outerwear, it can be a great alternative to frequent trips to the dry cleaners, especially for items that just need a refresh rather than a deep clean. The TrueSteam® feature and the gentle dry cycle help maintain the integrity of your fabrics while providing effective cleaning. For fabrics that require specific treatments or stains that can't be easily removed with steam, professional dry cleaning would still be the recommended option. If you're interested in learning more about the Styler's capabilities, we recommend checking out the downloadable cycles for specific garments, as they are tailored for a variety of needs! https://www.lg.com/us/washers-dryers/lg-s5wbc-styler-steam-closet#pdp_specs Feel free to reach out if you have more questions or need assistance with anything else. —Renzo

  Answered 8 months ago by LG Digital Customer Care

  
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