“The speakers to my monitor stopped working. Is there a fix to it? monitor is currently less than two years old.”

Asked by Justots 4 months ago

1-1 of 1 Answer

Hi, Justots. Thanks for reaching out to us. The LG Monitor (27GP83B-B) model does not have built-in speakers, so if you're not getting sound, you may need to check your external audio setup. Here are a few troubleshooting steps: If you're using HDMI or DisplayPort, ensure your PC’s sound output is set to the correct external speakers or headset. Go to Sound Settings (Windows: Right-click the speaker icon in the taskbar → Sound Settings → Output Device).Ensure your speakers or headset are properly connected to your PC, as the monitor does not output sound. Try using a different audio source (another PC or device) to confirm if the issue is with the speakers or the connection. For more help, you may visit https://www.lg.com/us/support/help-library/lg-monitors-troubleshooting-no-audio-or-low-volume--20150872235266. If you need further assistance, please send us a private message on social media @LGUSSupport. We’d be happy to help. ^Juvy
Answered by LG Digital Customer Care 3 months ago
Sorry, there was a problem. Please try again later.