A:Answeruse your LG TV controller,
press to left button- looks like a plug
Scroll down to where the player is plugged in; ex: HDMI11, HDMI2, HDMI3
Press enter and it will take you to the player
A:AnswerMuch misinformation here. This player will only play region A or 1 UHD & blu-ray discs and region 1 DVD's. It will also play any disc that is region "ALL"
It will not play region 2 UHD and blu-rays (European) or DVD's for instance. Region A or 1 discs are the standard for USA. Fewer are "ALL".
Anyone stating this player will play region B or 2 don't know what they're talking about and shouldn't be spreading misinformation mindlessly.
A:AnswerWhile your TV remote cannot control this DVD player, this DVD player's remote does have the ability to power on and off the TV, change the volume and change the input of your TV. ^CP
A:AnswerUnfortunately, your Sony has only RCA inputs. You will require a receiver that accepts HDMI or Toslink (OPTICAL). Suggest you upgrade your receiver. Your Best Buy sales team can provide additional help.
A:AnswerI played an HDR movie on my non-HDR TV and it played with more details than the standard blue ray movie played. I did this as a comparison of how a 4k movie appears vs a standard blue ray.
A:AnswerCOMPLETE B.S.
Remember you're dealing with kids with absolutely no knowledge of the equipment they're selling and they don't care to learn about it. It truly sounds like a software issue and or defective unit. Sorry it took so long to answer your problem.