Questions & Answers

Q: QuestionIs there much sound difference between this one an lg pk3?????

Asked 6 years ago by Mike.

• A:Answer I estimate a similar sound, but definitely better tool. PK5 has action grips, LED Beat lighting, and a longer lasting battery than the PK3.

  Answered 6 years ago by MarcusVerified Purchase

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Q: QuestionHow do you turn the disco lights off?

Asked 6 years ago by CKBJH.

• A:Answer You hold the button with the picture of a mic to cycle between multi-hue, amber-hue, blue-hue, and off. (You let go of the button after it switches each color hue.) You may be able to simply shut it off with the app, provided you have an android to use the app (which I don't).

  Answered 6 years ago by BenTVerified Purchase

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Q: Questiondoes this unit have an optional 110 v plug where it may be continually played and not have to be recharged? I am looking for a speaker for my nightstand to pair with my tv that will play continually.

Asked 6 years ago by charging.

• A:Answer No it doesn't. It doesn't even come with a power supply at all, just a USB cord that they expect you to have a wall wart that already works with USB

  Answered 6 years ago by Chris

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Q: Questionhow long does it need to charge?

Asked 5 years ago by Chane.

• A:Answer Hi Chane. How long the LG XBOOM Go Water-Resistant Bluetooth Speaker with up to 18 Hour Playback, Model # PK5 takes to charge will depend on what you use to charge it. It is recommended that you use a 5V AC adapter of 1.8 A or more. You can check the the charging status by pressing the power button for 2 seconds.at 10% or less, the battery LED continuously blinks red, over 10% the battery LED turns amber and at 70% of more, the battery LED turns green. When the battery is fully charged, the battery LED will turn off...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionMy LG PK 5 Bluetooth speaker has been on the charger all night and powers on but won't stay on. The battery light shows red but flashes from red to orange. How do I fix it so that it remains on when powered up to play?

Asked 3 years ago by Troubleshoot.

• A:Answer Well i have the same problem with mine It wont stay on when i unplug the charger So i decide to fix it my self......the problem is the battery is bad when i take it apart and tested it i realize one side/cell is bad.....so i change it plug the charger in n the light stop blink from red to yellow.n now my box is playing n charging.....my name is paul from jamaica..hope im being helpful....

  Answered 2 years ago by Lgpk5fix

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Q: QuestionCan i pair 2 LG PK5 together?

Asked 5 years ago by Henri.

• A:Answer you can pair 2, but I'm not sure if you can pair more than that. I remember reading that in the manual. There are all kinds of Bluetooth devices out there that can pair and integrate multiple devices (but most are not very cheap).

  Answered 4 years ago by Stefan

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Q: QuestionI have misplaced my charging cord for the LG portable Bluetooth speaker pk5. What kind should I order?

Asked 5 years ago by Jenny.

• A:Answer Hi, there. Should be a USB-C Cable for charging.

  Answered 5 years ago by SlimJimVerified Purchase

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Q: QuestionCan this connect to google home hub?

Asked 5 years ago by Sarebear.

• A:Answer The PK5 will connect to any Bluetooth source.

  Answered 5 years ago by freeenergyCDL

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Q: QuestionThere is a 3.5 audio out on my TCL tv. If I connect it to my LG PK5 3.5 Aux port in, why am I not getting the tv sound from the LG speaker?

Asked 3 years ago by Anonymous.

Q: QuestionPlease im from Lagos Nigeria,my pk5 speaker is faulty in that one of the two speaker has bust and it making noise instead of sound were can I get it fix?+2348061111136 is my phone number

Asked 3 years ago by Jeff33.

Q: QuestionI accidentally eliminated my LG PK5 from “My devices.”How do I reinstall?

Asked 4 years ago by Bear.

Q: Questionif I buy two pk5 speakers can they both be pair for stereo

Asked 4 years ago by petedenney.

• A:Answer The LG XBOOM Go Water-Resistant Bluetooth Speaker with up to 18 Hour Playback, Model # PK5 has a Dual Play function that allows you to enjoy the sound in stereo when you use two of the PK5 speakers together. Dual Play will also allow you to connect the PK7 speaker with the PK5 speaker but in this case, because the speakers have different output power, the sound will not be in stereo, it will be twinned through the speakers...^IFV

  Answered 4 years ago by LG Digital Customer Care

  
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Q: QuestionMy grandson got this as a Christmas present and they never took insurance it’s only 3 months old is it still covered by warranty

Asked 5 years ago by Pal.

• A:Answer Please contact LG Customer Support so that we can better investigate your issues and quickly assist you towards a resolution. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 Live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com ^CP

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionCan this connect with a smart tv?

Asked 5 years ago by Anonymous.

• A:Answer As a Bluetooth speaker, the LG XBOOM Go Water-Resistant Bluetooth Speaker with up to 18 Hour Playback, Model # PK5 can be paired with Bluetooth enabled TVs. You will want to check with your TV's manufacturer to inquire if it is only compatible with Bluetooth speakers that have been tested for compatibility with their TVs or if it can be paired with most, if not all Bluetooth speakers...^IFV

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionHow many decibels does this thing have?

Asked 5 years ago by Me.

• A:Answer This specification is not listed for the PK5. Meridian Audio technology combines advanced signal processing and hardware design to expand image height and widen the sound field, with custom presets for uncompromising performance. If you have additional questions, you can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionHow is this compatable for wired mp3?

Asked 5 years ago by Jim.

• A:Answer You have to purchase an MP3 adapter. It was easy to use.

  Answered 5 years ago by KeeBeeVerified Purchase

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Q: QuestionIs there a way to update a PK5 on iOS? I know the app is only available on Android.. not cool.

Asked 5 years ago by Ben86.

• A:Answer Regrettably, Apple does not have a compatible app available that has been developed for the LG XBOOM Go Water-Resistant Bluetooth Speaker with up to 18 Hour Playback, Model # PK5...^IFV

  Answered 5 years ago by LG Digital Customer Care

  
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Q: QuestionHow many speakers could I sync together? Wirelessly or wired?

Asked 5 years ago by needtoknowmore.

• A:Answer As far as I’m aware, up to 2 in the XBoom line. Whether it be 2 mediums, a small and medium, or the medium and large.

  Answered 5 years ago by Revan

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Q: QuestionAny suggestions on how to get blutooth to work again? I've followed all the steps in the manual, including resetting the speaker, and nothing has fixed the issue. The speaker does not show up on my devices, the blutooth light continually flashes white.

Asked 5 years ago by Chey.

• A:Answer I find turning on the Bluetooth on device you are going to connect with first , then turn on speaker. Try removing off Bluetooth list..then researching. Good luck

  Answered 5 years ago by Lovingsound

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Q: QuestionCan you pair this up with Alexia?

Asked 5 years ago by Marie.

• A:Answer Yes, at first I was able to pair this with Alexa. However, the blutooth feature stopped working on this speaker, so without blutooth, it can't be paired with anything. I recommend buying a different speaker since this model dies pretty quickly.

  Answered 5 years ago by Chey

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