Questions & Answers

Q: QuestionHow can I mute/unmute my phone with the case on? I have it but I’ve broke so many nails trying to figure it out and my fingers hurt from applying so much pressure. I’m not sure what I’m supposed to do.

Asked 7 years ago by HC.

• A:Answer When installing the phone make sure the switch is in an even line with the case.(not angled,-perfectly horizontal if on a table while installing phone.) Put the left side of the phone in first. (The side with the mute switch) then push the phone into place. This will ensure the phone is in properly. The switch toggles like a light switch. The bottom is stationary and the top moves. In a toggling motion - front to back. (When I say top and bottom of the switch : think top and bottom of phone - charge port is bottom.)(when I say front to back think screen is front.) Hope this helps

  Answered 7 years ago by Ryan

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Q: QuestionIs this Lifeproof Case also Water Proof like all the others??

Asked 7 years ago by Dickler.

• A:Answer This case is NOT waterproof, but remember that the iPhone X from the factory is “Water Resistant” for up to a meter (3 feet). I’ve seen tests where they’ve submerged the iPhone X 20 feet for 10 minutes and the phone comes out perfect (you can search YouTube to see). If you want a fully enclosed and true water-proof case, your best bet is to wait for the Fre for iPhone X which theoretically should be launching any day. I’ve used this case and it is overall really nice. The problem is that it is (I’m thinking) a little thicker/wider than the Fre and the back shows fingerprints a LOT... but the Fre generally shows more fingerprints on the screen protector than the iPhone X screen itself like on this case.

  Answered 7 years ago by jtr02a

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Q: QuestionWill this case work with a tempered glass screen protector?

Asked 6 years ago by Wondering.

This question was asked about the related product: LifeProof - Next Case for Apple® iPhone® X and XS - Seaside

• A:Answer Not all glass screen protectors work with this case!!! I just purchased what I thought was a suitable screen protector (https://www.ecrater.com.au/p/29634204/iphone-8-7-6s-6-screen-protector-glass) but what arrived was a 3 pack of thicker, non-rounded edge glass screen protector that do no work with this case.

  Answered 5 years ago by mrdb

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Q: Questioncan you still use a regular charging cord??

Asked 7 years ago by emily.

This question was asked about the related product: LifeProof - Next Case for Apple® iPhone® X and XS - Seaside

• A:Answer You can use a standard charging cord.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes this case work with the wireless charging?

Asked 7 years ago by Anonymous.

This question was asked about the related product: LifeProof - Next Case for Apple® iPhone® X and XS - Seaside

• A:Answer This will not prohibit wireless charging.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes the case have screen protection from cracking

Asked 7 years ago by Anonymous.

• A:Answer No it does not have a built in screen protector

  Answered 7 years ago by LydiaVerified Purchase

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Q: QuestionWill this case scratch the back of the iPhone like most other cases?

Asked 7 years ago by Marcus.

• A:Answer If your phone is clean when you put it in this case, it will not. This case seals around the sides of the phone and doesn’t allow dust and sand to get in. I work in the New Mexico desert region and my phone has stay pristine. It’s a great case.

  Answered 7 years ago by Bear6867Verified Purchase

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Q: QuestionWill you be able to use this case with a Zagg Sapphire Defense Screen Protector?

Asked 7 years ago by ReneGonzalez92.

• A:Answer Yes, I have a zagg on mine.

  Answered 7 years ago by JeremyVerified Purchase

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Q: QuestionI cannot seem to operate any of the push buttons on the lifeproof case. Is there a trick or do I just need to push harder? The twist button works fine. thanks

Asked 6 years ago by LSE.

This question was asked about the related product: LifeProof - Next Case for Apple® iPhone® X and XS - Cactus Rose

• A:Answer You just need to push the buttons a little harder.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionIs the sound quality diminished at all with the mic and speakers covered by the rubber that appears to be on the bottom

Asked 6 years ago by Radiantking.

• A:Answer The mic and speakers are not covered. There are holes in the case for them.

  Answered 6 years ago by teahle

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Q: QuestionIs it smudge & finger print proof?

Asked 7 years ago by Nicxle.

• A:Answer You will definitely see smudges and fingerprints on the back of the case.

  Answered 6 years ago by Bro777Verified Purchase

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Q: Questionis there a holister

Asked 7 years ago by hurstdb.

• A:Answer No

  Answered 7 years ago by Boilers13Verified Purchase

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Q: Questionuse this phone case voice will be smaller ?

Asked 7 years ago by lori.

This question was asked about the related product: LifeProof - Next Case for Apple® iPhone® X and XS - Cactus Rose

• A:Answer no

  Answered 6 years ago by plasticdocVerified Purchase

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Q: QuestionWhat is the warranty for this Life Proof - Next Case?

Asked 7 years ago by StylishLady.

• A:Answer A Best Buy associate told me same as otterbox...lifetime!

  Answered 7 years ago by Boilers13Verified Purchase

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Q: QuestionWhen are they going to be available again?

Asked 7 years ago by Danny.