A:AnswerThe Jitterbug Flip phone has Brain Games pre-installed. Brain Games are games designed to promote cognitive benefits such as improved memory and focus. There are two games available, “Make a Pair” and “Quick Match”.
A:AnswerGood Morning, to verify the coverage in your area, you can go to GreatCall.com and enter your zip code to find out if there is Coverage in your area. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network.
A:AnswerHello, thank you for your interest in GreatCall. We understand that each individual will have different needs and usage requirements and as such, we offer a variety of products and affordable plans for as low as $14.99/month. They can be viewed on our website, www.greatcall.com.
A:AnswerYou can use the number that Great call assigns when you setup your new phone or you can have Great Call transfer your phone number from your old phone over to your new phone and that way you get to keep your old phone number.
A:AnswerHello Mary, we understand that each individual will have different needs and usage requirements and as such, we offer a variety of products and rate plans with a broad range of usage limits. Our rate plans can be viewed on our website. To change your current rate plan, please contact our Customer Care at 1-800-733-6632.
A:AnswerGreatCall may be able to port in a phone number from another current carrier. Port-in requests may occur immediately or may take 1 to 3 business days (5 to 7 business days if porting a landline). Once the phone is activated please call Customer Service to transfer the number. You will need to provide us with your other provider’s account number, password or PIN number, billing address, and last four to the primary billing contact’s social security number.
A:AnswerHello Dee, the Jitterbug phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans which can be viewed at our webpage. www.GreatCall.com
A:AnswerNo it can not. I tried to do that also. The carrier is Great Call and when I called they were very helpful. Just have your Verizon account number handy and they can switch carriers and you will be able to keep you same phone number. Good Luck
A:AnswerWhen I signed up I opted to be billed. I believe you had a choice. I didn’t want any body to take money out of my checking account with out me knowing so that’s why I choose to be billed.
A:AnswerMonthly service plans and all services for the Jitterbug Flip can be viewed on the GreatCall web page, www.greatcall.com. You can text/picture message on the Jitterbug Flip. There is a Library of several pre-made text messages of commonly used phrases available that can be easily sent, or you can customize a message via the triple tap method using the keypad.
A:AnswerHello, if your mom is a current GreatCall Customer, when she calls to activate her new Jitterbug Flip, her phone number and any existing contacts will transfer over.
A:AnswerHi JerryC, the Jitterbug Flip phone wouldn't be compatible with a Samsung wireless charger. If you have any further questions, please call our Customer Service at 1-800-733-6632, between 5am and 10pm, Pacific Time.
A:AnswerHello, the Jitterbug Flip phone does not have internet access. Please see our easy to use Jitterbug Smart2, an Android smartphone that does have internet access.
