Questions & Answers

Q: QuestionI own a Lively #2 flip phone but I cannot figure out how to get the pictures out of the camera and printed. I tried at our local CVS and nothing worked for us.. Help me please!

Asked 2 years ago by photo.

• A:Answer I had the same issue and was told by Lively to download the pictures to a Google account and send that file to the drugstore. I have not tried that method yet. If you are successfull let us know.

  Answered 2 years ago by goofyVerified Purchase

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Q: Questionwho and where can activate jitterbug

Asked 3 years ago by ben.

• A:Answer Great question! Please call our Customer Service for support with activating your new Jitterbug Flip2. We can be reached at 1-800-733-6632, seven days a week, between the hours of 6am and 6pm PT. If you purchase the phone through Best Buy, you may be able to activate in store or on our website, www.lively.com.

  Answered 3 years ago by Lively

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Q: Questionis it possible to access the internet on this phone?

Asked 3 years ago by tommy.

• A:Answer The Jitterbug Flip2 phone does not have the capability to access the internet. If you are interested in a phone that can, we would recommend our Jitterbug Smart3 phone.

  Answered 3 years ago by Lively

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Q: Question? Monthly service fee for lively flip for seniors

Asked 3 years ago by Anonymous.

• A:Answer The most expensive phone ever made. Does not work w/o a computer set up. I threw mine away!!!!! Pay attention!

  Answered 3 years ago by LeahVerified Purchase

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Q: QuestionCan I get the internet (Fidelity) on this or this phone?

Asked 3 years ago by Anonymous.

• A:Answer The Lively Flip phone does not have the capability to access the internet. If you are interested in a phone that can, we would recommend our Lively Smart phone.

  Answered 3 years ago by Lively

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Q: QuestionCan i send pictures from my lively phone to my web email page?

Asked 4 years ago by clyde.

• A:Answer Hi Clyde, the Lively Flip phone does have the capability to send photos to an email address or you may connect the phone to a computer with a USB to download the photos. For further assistance on this, please contact us at 1(800)733-6632 between 5am – 7pm, Pacific Time.

  Answered 4 years ago by Lively

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Q: Questionwhere is the answer button on the lively flip.

Asked 4 years ago by gar72.

• A:Answer Hello, to answer a call from your Lively Flip phone, you will open your phone. The option "Answer" is preselected and then you will press the "OK" button. You can also read details about managing your phone and more on the Product Support page of our website.

  Answered 4 years ago by Lively

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Q: Questiondoes it have a key board

Asked 4 years ago by Anonymous.

• A:Answer The Lively Flip's keyboard is the keypad of the phone.

  Answered 4 years ago by Lively

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Q: Questionwhat is the SARS rating?

Asked 4 years ago by boop.

• A:Answer Hello, we would like to thank you for your interest in the Lively Flip. The highest SAR value for this model when tested is .87W/Kg for use at the ear and 1.11W/Kg for use close to the body. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for RF exposure. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching for FCCID: 2ACCJN033 for 4053S.

  Answered 4 years ago by Lively

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Q: QuestionDoes this phone read out who is calling me out loud or tell me who has texted me out loud?

Asked 4 years ago by Sue.

• A:Answer Hello Sue, thank you for your interest in our Lively Flip phone. Unfortunately, this phone does not support a read aloud option. For more details on the Lively Flip, please visit the Product Support page of our website.

  Answered 4 years ago by Lively

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Q: Questiondoes the phone have email?

Asked 4 years ago by tereno.

• A:Answer The Lively Flip phone does not have internet access and so emailing is not available. Please see our easy to use Jitterbug Smart2 Android smartphone which does have internet access for emailing.

  Answered 4 years ago by Lively

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Q: QuestionWho is the service provider?

Asked 4 years ago by LALA.

• A:Answer Verizon. Great Call uses the Verizon network. Very wide coverage.

  Answered 4 years ago by JoeHVerified Purchase

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Q: QuestionDoes this phone have a built-in browser? At least something that allows to browse simple websites on the most primitive, rudimentary level? Thanks

Asked 4 years ago by Andalusian.

• A:Answer No. You can call and text, but that is all.

  Answered 4 years ago by Scubadiver37Verified Purchase

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Q: QuestionWill this phone work in the area Oakland Sang Run Rd, 21550. The Jitter Bug won't.

Asked 4 years ago by winterslewis.

• A:Answer Hello, you can check coverage on our website www.GreatCall.com. The Jitterbug Flip phone is service by GreatCall and uses the same network.

  Answered 4 years ago by Lively

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Q: QuestionWho is the manufacturer/company that builds the new Jitterbug Lively Flip phone?

Asked 4 years ago by CryptoNavy20.

• A:Answer Thank you for your interest in our Lively Flip. The manufacture of the Lively Flip is Alcatel. To view more details about the Lively Flip, please view the Product Support page of our website.

  Answered 4 years ago by Lively

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Q: QuestionWhat improvements are made to the lively flip over the jitterbug flip. The speaker phone is mentioned in your advertising as an improvement over jitterbug flip which is not loud enough. Also, when wearing hearing aides, can I use the speaker phone.

Asked 4 years ago by billy.

• A:Answer Yes, the sound on the new Jitterbug (Lively) is much louder That’s a big Plus! I can’t answer the speakerphone question because being almost blind, I never use anything ‘extra.’l

  Answered 4 years ago by JesseVerified Purchase

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Q: QuestionIs this phone compatible with mint mobile?

Asked 11 months ago by Kev.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Red

• A:Answer Yes. I have mint mobile and bought this phone for my mom. It works fine from my house. It actually works amazingly well at her house and the service there is beyond terrible!

  Answered 10 months ago by southerngirlVerified Purchase

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Q: Questiondo you need internet

Asked 1 year ago by Anonymous.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Red

• A:Answer No, my husband has a jitterbug/ lively flip 2 phone and he does not have internet. He has good service with phones calls and texting and the phone takes really good pictures. But no, it doesnt have to have internet.

  Answered 1 year ago by Dreams

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Q: QuestionCan I use TracFone with this flip phone?

Asked 1 year ago by lndllee.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Red

• A:Answer All Jitterbug cell phones and smartphones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the Lively network which is powered by the nation’s largest and most dependable wireless network. Lively’s award winning U.S. based support and 5Star emergency response service is only available on the Lively network. Please visit Our website at Lively.com for more details.

  Answered 1 year ago by Lively

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Q: Questionif I can not pay on time, what will happen?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Lively® - Jitterbug Flip2 Cell Phone for Seniors - Red

• A:Answer Thank you for your question! We do not have any late fees and we allow you to pay up to 30 days after the due date with out interruptions in service. We suggest you call us to set up a payment plan if needed.

  Answered 1 year ago by Lively

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