Questions & Answers

Name: Logitech - Astro A50 X LIGHTSPEED Wireless with PLAYSYNC Gaming Headset + Base Station for Xbox Series X|S, PS5, PC/MAC - Black
Brand: Logitech
SKU: 6572603
Price: 399.99 USD
Availability: InStock
Rating: 4.6 (682 reviews)

Logitech - Astro A50 X LIGHTSPEED Wireless with PLAYSYNC Gaming Headset + Base Station for Xbox Series X|S, PS5, PC/MAC - Black

Model:: 939-002126; |
SKU:: 6572603

User rating, 4.6 out of 5 stars with 677 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 1-20 of 34 questions

Ask a Question

QuestionFor this price point, will it tell me how great i am even after i’ve completely botched the game?
Asked 1 year ago by Ayfkm.
- Answer No, but with the crystal clear side-tone you can whisper sweet nothings into your own ear while you play.
  Answered 1 year ago by GuyG
  Answer this question
QuestionDoes the base station require a tv/monitor that is hdmi 2.1 or will it also work with hdmi 2.0?
Asked 1 year ago by DonJoe.
- Answer It works for both 2.1 and 2.0
  Answered 1 year ago by JWINTER09
  Answer this question
QuestionDo these connect to both PC and Xbox simultaneously like the original Astro A50s? I know they work with all systems, I’m just wondering if I can listen to my music on pc and play on my xbox
Asked 1 year ago by Goat.
- Answer With Bluetooth it should connect to your phone so you can stream music that way at the same time. It cannot connect to pc and Xbox at the same time though since it can only toggle between both. So the only combination possible is (console+ Bluetooth)
  Answered 1 year ago by AndresG
  Answer this question
QuestionWhy do you state that the headphones will be ready today, when in fact you have oversold the product, creating false promises so that customers are now waiting on the product rather than if they had bought elsewhere before the product sold out?
Asked 1 year ago by Simon.
- Answer I agree! I paid around $10.00 extra for shipping because they quoted that it would arrive on 02/22/2024. However, yesterday I received an email informing me that there is a delay. Now, it will be delivered on 02/24/2024 (hopefully). What was the point of paying extra for shipping then? Unacceptable!
  Answered 1 year ago by Nglorius
  Answer this question
QuestionCan this over charge or charging station will automatically shutdown
Asked 9 months ago by Charging.
- Answer Yes, the Logitech Astro A50 X LIGHTSPEED charging base station is designed to prevent overcharging. Once the headset's battery reaches full capacity, the charging process will automatically stop.
  Answered 8 months ago by Logitech
  Answer this question
QuestionWhen item says coming soon how long does it usually take before available?
Asked 1 year ago by Anonymous.
- Answer FYI - If anyone was able to get in a preorder like me a few weeks ago, I got the shipping notice for delivery from BB on Monday, 2/19 today (Friday, 2/16). Doesn't seem like the option to purchase on 2/19 has opened up just yet but can't be too far off.
  Answered 1 year ago by tb12
  Answer this question
QuestionDoes this work with the nintendo switch as well? A50x doesn't show anything about it, but the Astro 50 does.
Asked 6 months ago by boboy.
- Answer The Astro A50 X is compatible with the Nintendo Switch. You can connect it via Bluetooth to the Switch and enjoy wireless audio. However, it's important to note that the A50 X doesn't support the PLAYSYNC feature, which allows you to switch between multiple devices directly from the headset.
  Answered 6 months ago by Logitech
  Answer this question
QuestionIs it glasses friendly because I wear glasses and I want to know
Asked 8 months ago by Anonymous.
- Answer The Astro A50 X headset is designed to be glasses-friendly. The ear cups are designed to accommodate glasses without causing discomfort or interfering with the audio experience.
  Answered 8 months ago by Logitech
  Answer this question
QuestionMy current A50’s need an adapter to function with PS5 which causes huge congestion of wires on my desk. Will this headset need an adapter for PS5?
Asked 1 year ago by Sally.
- Answer Adapter not used. Works good for PS5, UNLESS you want to use a capture card for streaming. "Not compatible for use with capture cards"
  Answered 1 year ago by Rick92647
  Answer this question
QuestionDoes this headset work with capture cards like elgato hd60x or 4KX
Asked 1 month ago by ChristopherW.
- Answer Yes I have the Elgato 4k pro and it works with it.
  Answered 1 week ago by JesusE
  Answer this question
QuestionI saw a review in which an individual who has an LG OLED C1 stated that this A50 X headset does not work with LG OLED TVs. Is this true? Is there a workaround? For some reason, my previous A50s don't work with Xbox Series X but work just fine with PS5.
Asked 9 months ago by DravenX.
- Answer Hi there. I do not know if you still have issues but I had the same problem with my xbox and A50x. The solution was connecting straight to my xbox and monitor to mess with the display settings and you have to adjust them lower and then it will work. I cannot remember the exact settings but you can't run the xbox at the highest display settings and then it will work. Sadly this is the only way to get to work with the headset.
  Answered 5 months ago by JustGaming
  Answer this question
QuestionAs a small headed person, are the headphones adjustable? And are they comfy?
Asked 9 months ago by kitten.
- Answer They are adjustable, and are comfortable. You will need to retract the adjustment to set into the charging station.
  Answered 6 months ago by AnthonyBeasley
  Answer this question
Questionwhy does my headset sound weird, like when i had pressed the dolby atmos button on a50 gen 4?
Asked 9 months ago by OmaGisela.
- Answer That's unexpected! In order to help you effectively, please provide your information to our support team via email at [email protected] with your - Name: - Email Address: - Country: - Product Name: - Brief description of issue:
  Answered 9 months ago by Logitech
  Answer this question
QuestionThe previous generation had issues with wifi interference on 5g. Did they fix that for this newer version? Astros did nothing to help on the previous issues, and I am nervous to try again with a new model if they did not resolve previous problems.
Asked 9 months ago by HunterL.
- Answer I haven't had any issue with them yet
  Answered 1 month ago by Mcfallen13
  Answer this question
QuestionCan you use any usb a to usb c cable too hook up too your ps5/xbox series s ??
Asked 9 months ago by Anonymous.
- Answer Yes you can, Logitech even states it in their setup videos for PS5 & Series X
  Answered 2 weeks ago by Michael
  Answer this question
QuestionCan you use any usb a to usb c cable?
Asked 9 months ago by Anonymous.
- Answer While technically you can use a standard USB-A to USB-C cable to connect the Astro A50 X LIGHTSPEED base station to your PC, it's advisable to use the cable provided in the box.
  Answered 9 months ago by Logitech
  Answer this question
QuestionAnyone else having issues when switching to a game from Netflix, hulu, or any other streaming platforms it says that there is no hdmi connected? I have to keep unplugging from base station for it to come up. Takes a couple of times to get it going.
Asked 11 months ago by MarioH.
- Answer Hey! To get that issue resolved, we recommend reaching out to our social care team via email at [email protected] with your - Name: - Email Address: - Country: - Product Name: - Brief description of issue:
  Answered 11 months ago by Logitech
  Answer this question
QuestionI have the xbox series x , ps5 , and a pc. I was wondering if you can hear all of them at the same time.
Asked 11 months ago by Gravul.
- Answer No
  Answered 10 months ago by HectorR
  Answer this question
QuestionI have an old pair of A50's I would say over 5 years old. Is the upgrade worth it and can it be charged without putting it onto the stand? Model number of my old ones is txdx01.
Asked 1 year ago by Red7.
- Answer I just bought an A50x 22 days ago and the docking station stopped working. Had to return it. Looked up on Reddit as to what might be the issue and learned that apparently it’s a common issue. I wouldn’t buy astro anything.
  Answered 10 months ago by MichaelM
  Answer this question
QuestionHDMI adapter for rocket fisher I am kinda of lost and how to connect I don’t know if I need the actual Astro one
Asked 1 year ago by Anonymous.
- Answer Hey! Not really sure about other brands however, the device Astro A50 X comes with HDMI support and will work with HDMI supported devices.
  Answered 1 year ago by Logitech
  Answer this question

Showing 1-20 of 34 questions

Questions & Answers

Logitech - Astro A50 X LIGHTSPEED Wireless with PLAYSYNC Gaming Headset + Base Station for Xbox Series X|S, PS5, PC/MAC - Black

Q: QuestionFor this price point, will it tell me how great i am even after i’ve completely botched the game?

Q: QuestionDoes the base station require a tv/monitor that is hdmi 2.1 or will it also work with hdmi 2.0?

Q: QuestionDo these connect to both PC and Xbox simultaneously like the original Astro A50s? I know they work with all systems, I’m just wondering if I can listen to my music on pc and play on my xbox

Q: QuestionWhy do you state that the headphones will be ready today, when in fact you have oversold the product, creating false promises so that customers are now waiting on the product rather than if they had bought elsewhere before the product sold out?

Q: QuestionCan this over charge or charging station will automatically shutdown

Q: QuestionWhen item says coming soon how long does it usually take before available?

Q: QuestionDoes this work with the nintendo switch as well? A50x doesn't show anything about it, but the Astro 50 does.

Q: QuestionIs it glasses friendly because I wear glasses and I want to know

Q: QuestionMy current A50’s need an adapter to function with PS5 which causes huge congestion of wires on my desk. Will this headset need an adapter for PS5?

Q: QuestionDoes this headset work with capture cards like elgato hd60x or 4KX

Q: QuestionI saw a review in which an individual who has an LG OLED C1 stated that this A50 X headset does not work with LG OLED TVs. Is this true? Is there a workaround? For some reason, my previous A50s don't work with Xbox Series X but work just fine with PS5.

Q: QuestionAs a small headed person, are the headphones adjustable? And are they comfy?

Q: Questionwhy does my headset sound weird, like when i had pressed the dolby atmos button on a50 gen 4?

Q: QuestionThe previous generation had issues with wifi interference on 5g. Did they fix that for this newer version? Astros did nothing to help on the previous issues, and I am nervous to try again with a new model if they did not resolve previous problems.

Q: QuestionCan you use any usb a to usb c cable too hook up too your ps5/xbox series s ??

Q: QuestionCan you use any usb a to usb c cable?

Q: QuestionAnyone else having issues when switching to a game from Netflix, hulu, or any other streaming platforms it says that there is no hdmi connected? I have to keep unplugging from base station for it to come up. Takes a couple of times to get it going.

Q: QuestionI have the xbox series x , ps5 , and a pc. I was wondering if you can hear all of them at the same time.

Q: QuestionI have an old pair of A50's I would say over 5 years old. Is the upgrade worth it and can it be charged without putting it onto the stand? Model number of my old ones is txdx01.

Q: QuestionHDMI adapter for rocket fisher I am kinda of lost and how to connect I don’t know if I need the actual Astro one

Top-rated gaming headsets

QuestionFor this price point, will it tell me how great i am even after i’ve completely botched the game?

QuestionDoes the base station require a tv/monitor that is hdmi 2.1 or will it also work with hdmi 2.0?

QuestionDo these connect to both PC and Xbox simultaneously like the original Astro A50s? I know they work with all systems, I’m just wondering if I can listen to my music on pc and play on my xbox

QuestionWhy do you state that the headphones will be ready today, when in fact you have oversold the product, creating false promises so that customers are now waiting on the product rather than if they had bought elsewhere before the product sold out?

QuestionCan this over charge or charging station will automatically shutdown

QuestionWhen item says coming soon how long does it usually take before available?

QuestionDoes this work with the nintendo switch as well? A50x doesn't show anything about it, but the Astro 50 does.

QuestionIs it glasses friendly because I wear glasses and I want to know

QuestionMy current A50’s need an adapter to function with PS5 which causes huge congestion of wires on my desk. Will this headset need an adapter for PS5?

QuestionDoes this headset work with capture cards like elgato hd60x or 4KX

QuestionI saw a review in which an individual who has an LG OLED C1 stated that this A50 X headset does not work with LG OLED TVs. Is this true? Is there a workaround? For some reason, my previous A50s don't work with Xbox Series X but work just fine with PS5.

QuestionAs a small headed person, are the headphones adjustable? And are they comfy?

Questionwhy does my headset sound weird, like when i had pressed the dolby atmos button on a50 gen 4?

QuestionThe previous generation had issues with wifi interference on 5g. Did they fix that for this newer version? Astros did nothing to help on the previous issues, and I am nervous to try again with a new model if they did not resolve previous problems.

QuestionCan you use any usb a to usb c cable too hook up too your ps5/xbox series s ??

QuestionCan you use any usb a to usb c cable?

QuestionAnyone else having issues when switching to a game from Netflix, hulu, or any other streaming platforms it says that there is no hdmi connected? I have to keep unplugging from base station for it to come up. Takes a couple of times to get it going.

QuestionI have the xbox series x , ps5 , and a pc. I was wondering if you can hear all of them at the same time.

QuestionI have an old pair of A50's I would say over 5 years old. Is the upgrade worth it and can it be charged without putting it onto the stand? Model number of my old ones is txdx01.

QuestionHDMI adapter for rocket fisher I am kinda of lost and how to connect I don’t know if I need the actual Astro one