Questions & Answers

Q: QuestionIf I have a built in camera in my laptop will this camera do a better job for presentations? Can I disable my built in camera in favor of the Logitech webcam?

Asked 4 years ago by Cap.

• A:Answer Yes this should perform much better than a built-in cam for low light and overall quality of image. Once you plug this in you would simply go to windows settings and tell it which camera and microphone to use as default then your programs might have an option to select which camera.

  Answered 4 years ago by XeonVerified Purchase

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Q: QuestionDoes this work on Google Chrome laptops?

Asked 4 years ago by ST.

• A:Answer Some users claim it does not, others have claimed they made it work by switching the internal camera to external in the chrome settings. I guess you can try and if it doesn’t work return it or exchange it? Sorry can’t be of much help

  Answered 4 years ago by MonikinVerified Purchase

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Q: QuestionDoes this device work with Chromebooks?

Asked 4 years ago by PatrickN.

• A:Answer Yes it works only if you have usb port. My samsung chromebook don't have one so I had to buy usb c to usb adapter.

  Answered 4 years ago by redshift7

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Q: QuestionCan it be hooked direct to a tv? .For camera purpose only.

Asked 4 years ago by reww.

Q: QuestionIs this easy to install/set up

Asked 4 years ago by Bls.

• A:Answer This is a true PnP(Plug it in and the device will work for Operating Systems that support PnP)

  Answered 4 years ago by tonkaboy1202Verified Purchase

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Q: QuestionIs there a physical cover that is pulled down over the lens when not using it? If not, how do I guard against hackers using it to view my room, house?

Asked 4 years ago by Brae.

• A:Answer there's no included cover, but there's a really bright green light that turns on when the camera is being used so you know if it is by just looking at it.

  Answered 4 years ago by Adam

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Q: QuestionIf your laptop has an existing camera, once this is installed will it default to the new camera? I use a larger monitor w my laptop and want this mounted on my large monitor.

Asked 4 years ago by Allhart88.

• A:Answer Yes. That is exactly how I am using it. I got it this morning and used it to teach my class this afternoon. Worked perfectly!

  Answered 4 years ago by NJFhome

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Q: QuestionIs this compatible with a dell desktop? I'm considering buying this for zoom meetings but I have to make sure its compatible first.

Asked 4 years ago by Chrissy.

• A:Answer Yes, we've been using these with our corporate Dell machines without issue. If you're able to plug in a pair of earbuds or headphones it's even better.

  Answered 4 years ago by OhioDadVerified Purchase

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Q: QuestionWill this webcam work for a Macbook pro laptop thats running macOS Catalina? or will it work with the latest apple software and laptop?

Asked 4 years ago by fabiola.

• A:Answer I use mine on Windows 10. It is advertised to work with OS and expect it is compatible. Uses Standard USB, so you will need a hub or conversion cable to plug into Mac connection. It works perfectly - clips to top of monitor or can stand on flat surface.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionCan this be used with a headset, with your voice going through the headset mic as opposed to the camera mic?

Asked 4 years ago by RLMAR.

• A:Answer As long as your operating system sees it as two devices...a camera and a microphone then yes. Windows 10 is able to use it as a microphone. I haven't tried it on any other OS though.

  Answered 4 years ago by JaredVerified Purchase

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Q: QuestionIs there anyway to close the visual part, i.e., if you don't want to be seen?

Asked 4 years ago by pennya.

• A:Answer Either unplug it from your USB drive or tape a small piece of cardboard/thick paper over it.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionHi, is this compatible with a HP Chromebook x360?

Asked 4 years ago by London.

• A:Answer Yes

  Answered 4 years ago by DTXSFCC

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Q: QuestionSo, my son could use this for a zoom class? Will the teacher be able to hear him as well?

Asked 4 years ago by Ashmommy.

• A:Answer Yes, I am a Community College teacher, and I us ethis camera, and it works great!

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionWell this web cam take picture right from the screen your looking at/ or a picture of yourself?

Asked 4 years ago by Redd.

• A:Answer I don’t know but I don’t think so

  Answered 4 years ago by Pent54Verified Purchase

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Q: Questioncan it be put on a tripod?

Asked 4 years ago by an.

• A:Answer Not sure, but I was wondering the same question. I plan to call customer service about this.

  Answered 4 years ago by Mjume

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Q: QuestionWill the camera be in color?

Asked 4 years ago by Keb.

• A:Answer Not sure what you mean? But, I use the camera to teach on ZOOM, and I am in color, yes.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionIf I use a audio interface, can the webcam mic be turned off?

Asked 4 years ago by John.

• A:Answer Yes! Depending on your software, you can toggle on and off specific microphones, including the one packaged in with the webcam. Just make sure your default input device is set to your current audio interface.

  Answered 4 years ago by rot8txtmspnt

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Q: QuestionWhy does this webcam keep zooming in and out on it's own when I am not moving? Very distracting.

Asked 4 years ago by Gretel15.

• A:Answer It seems like the webcam's activated its "Follow my face" feature. I had this activated on mine by default, but I've found it doesn't seem to work all too well. I downloaded the Logitech webcam software (called Logitech Capture, make sure you're downloading it from Logitech's website and not another site) and opened the Configure Video panel. Right under the "Webcam Control" panel, there's a check box that says "Follow my face." Go ahead and uncheck that, and you should stop experiencing these issues!

  Answered 4 years ago by rot8txtmspnt

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Q: QuestionHello, can the view span be adjusted? (e.g. narrower, wider view?)

Asked 4 years ago by View.

• A:Answer The Logitech C270 webcam allows you to adjust the view with the software - there's a widescreen and standard view. (It works fine.) There's also an "advanced" settings for auto white balance, color intensity, contrast, etc. You have to download the software off their website - the unit doesn't come with software.

  Answered 4 years ago by ProcurementBuyer

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Q: QuestionWould I be able to record video on this while using my Beats headphones for the mic?

Asked 4 years ago by Jen.

• A:Answer I have done it with my Logitech headset. I can't see why it would be a problem.

  Answered 4 years ago by Larry49

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