Questions & Answers

Q: QuestionIs this webcam compatible with popular video calling applications?

• A:Answer The C920e webcam is certified for Microsoft Teams and Zoom, and it works with other popular video calling applications like Cisco Webex and Google Meet.

Q: QuestionDoes this webcam have a built-in microphone?

• A:Answer Yes, the C920e webcam has dual integrated omnidirectional microphones.

Q: QuestionDoes this webcam have autofocus capabilities?

• A:Answer Yes, the C920e webcam has built-in HD autofocus to ensure clear video during calls.

Q: QuestionWhat is the field of view for this webcam?

• A:Answer The C920e webcam has a fixed field of view of 78 degrees.

Q: QuestionCan this webcam be used with a tripod?

• A:Answer Yes, the C920e webcam has 1/4" threads that allow you to mount it on a tripod.

Q: QuestionWhat is the maximum video frame rate of this webcam?

• A:Answer The maximum video frame rate of the C920e webcam is 1080p (Full HD) at 30 frames per second.

Q: QuestionHow does the webcam connect to a computer?

• A:Answer This webcam offers fast and easy connectivity through a USB 2.0 port.

Q: QuestionI already have a perfectly good outboard mic going into the computer. Can I use that? I don't want feedback from the on-board mics. Is there a way to disable the onboard mics?

Asked 3 years ago by Benny.

• A:Answer Yes, i use my Yeti mic with this camera and do not use the onboard mic. Although, keep in mind that it all depends on what software and operating system you are using to control the camera. The software that comes with the camera lets you pic any audio channel you want.

  Answered 3 years ago by jonebersoleVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan I turn off the microphone and still record/stream/go live?

Asked 1 year ago by Daniella.

• A:Answer Hey! Yes, the Logitech - C920e webcam does have a built-in microphone. The microphone can be disabled while still recording or streaming. You can typically control the microphone through the software you are using to record or stream.

  Answered 1 year ago by Logitech

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this web camera work well with a HP desktop computer and monitor? I need to use it for weekly meetings on ZOOM. Also I need to know if the camera is supported on Google Chrome.

Asked 1 year ago by MtBlueSky65.

• A:Answer Hey there! The C920e is compatible with Windows 8 or later and the camera also works on Google Chrome.

  Answered 1 year ago by Logitech

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the difference between the C920e and the C920s model of this webcam?

Asked 2 years ago by RT.

• A:Answer Hello, RT! There is no physical or specification difference between the C920e and C920s. The C920e is on our business side and the C920s is on the consumer side but they are the same webcam. - Maggie from Logitech

  Answered 2 years ago by Logitech

  Helpful (4)Unhelpful (3)ReportAnswer this question

Q: QuestionHow long is the cord?

Asked 3 years ago by BroPicky.

• A:Answer Hey BroPicky. The cord for the C920e webcam is 5 feet (1.5 meters) long. -Weston from Logitech

  Answered 3 years ago by Logitech

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this have speakers to listen to what you have recorded?

Asked 4 months ago by teacher.

• A:Answer The Logitech C920e is designed for clear video conferencing and recording. It comes with dual built-in microphones for capturing audio, but it does not have speakers. You'll need to use your computer's speakers or headphones to listen to any recordings or audio during a meeting.

  Answered 4 months ago by Logitech

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have a 920C webcam. It worked fine on my desktop running Windows 10. My new desktop is an HP M01-F3224 running Windows 11. During Zoom calls the 920C mic is not detected and I cannot be heard by other participants. How do I fix this?

Asked 9 months ago by JG74.

• A:Answer That's unexpected! In order to help you effectively, please provide your information to our support team via email at [email protected] with your - Name: - Email Address: - Country: - Product Name: - Brief description of issue:

  Answered 9 months ago by Logitech

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes the c920e give you the option for zoom blurred background

Asked 1 year ago by vinman.

• A:Answer Hey! No, the Logitech C920e webcam itself doesn't have built-in background blurring functionality specifically for Zoom or any other video conferencing application.

  Answered 1 year ago by Logitech

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questiondoes the c920e have the option of blurred background for zoom

Asked 1 year ago by vinman.

• A:Answer Yes, it does. Also, it offers the option to choose from other backgrounds.

  Answered 1 year ago by firasahdVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi is this supposed to have a camera, microphone AND speaker? I’ve cannot get it to work as a speaker

Asked 2 years ago by Alohagal.

• A:Answer No speaker.

  Answered 2 years ago by user225998

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the Logitech c920e webcam have the ability to clip to the top of the monitor?

Asked 2 years ago by Frank.

• A:Answer Yes. holds to the top of my screen well.

  Answered 2 years ago by user225998

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI just bought a c920e and it came with the microphone disabled. How do I enable it? I was told to fownload logitech's Logitune software, I did but the microphone still doesnt work nor is seen as an input by my computer.

Asked 2 years ago by Charlie.

• A:Answer I just bought this camera, haven't opened the box yet, because my other Logitech camera c920 started to work, so I didn't open the box.

  Answered 2 years ago by ElLoboVendeVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHello. What port in the back of a desk top computer is the cable plugged into? Thanks for your help. ernietheattorney34

Asked 2 years ago by ernietheattorney34.