Questions & Answers

Q: QuestionWhat is the maximum viewing angle of the adjustable kickstand?

• A:Answer The adjustable kickstand has a maximum viewing angle of 40 degrees.

Q: QuestionHow many use modes does the Logitech Folio Touch iPad keyboard case have?

• A:Answer The Logitech Folio Touch iPad keyboard case has four versatile use modes: type, view, sketch, and read.

Q: QuestionDoes this keyboard case have backlit keys?

• A:Answer Yes, the keyboard has backlit keys that automatically adjust to your environment.

Q: QuestionIs this keyboard case compatible with the Apple Pencil?

• A:Answer Yes, it has a holder that can store a Logitech Crayon or charge an Apple Pencil (2nd Gen).

Q: QuestionWhat type of connector does this keyboard case use?

• A:Answer This keyboard case uses Smart Connector technology for power and pairing.

Q: QuestionDoes the trackpad on this keyboard case support multi-touch gestures?

• A:Answer Yes, the trackpad supports all the multi-touch gestures you are accustomed to, such as swipe, scroll, and switching apps.

Q: QuestionDoes the case give access to Touch ID?

Asked 4 years ago by PD.

• A:Answer Yes! it will end up being on the top left side when the keyboard is deployed :)

  Answered 4 years ago by JYScholastic

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Q: QuestionHello, is this the most recent keyboard with trackpad for Apple air 2020? Is it good or is it better to splurge for the Apple Smart Keyboard?

Asked 4 years ago by court.

• A:Answer Yes it is for ipad air 2020 and it's really nice .... I don't think you can find any better one then this except magic keyboard. I just bought it 2 weeks ago and it's working really good.

  Answered 4 years ago by RaftaarVerified Purchase

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Q: QuestionDoes this folio have the sleep/wake function? TIA

Asked 4 years ago by greg.

• A:Answer No, it does not. I even double checked that I had that function turned on in my iPad's settings, and it still doesn't work.

  Answered 4 years ago by kltmom

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Q: Questiondoes this keyboard have a tract pad

Asked 4 years ago by bill.

• A:Answer Tracpad - we purchased a case with keyboard as well.

  Answered 4 years ago by Tricia

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Q: QuestionIs the keyboard part removable? I know on the case for the 7th and 8th gen 10.2 iPads that it is so I was wondering if this one does that as well.

Asked 3 years ago by Bmull.

• A:Answer Hello, the Folio Touch Keyboard Case with Trackpad does not have a detachable keyboard, instead when you don’t need to type, the foldable keyboard moves out of sight for true sketch and view modes with nothing between you and your gorgeous iPad screen. Our Combo Touch for example, has a detachable keyboard. If you ever have additional feedback or questions regarding Logitech products, feel free to visit https://support.logi.com/hc/en-us Thanks, -Logitech

  Answered 3 years ago by Logitech

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Q: QuestionDoes this keyboard connect using Bluetooth?

Asked 4 years ago by LucyD.

• A:Answer Hi LucyD, the Folio Touch Keyboard Case with Trackpad will connect via the Smart Connector that is on the iPad Air. There is no Bluetooth on this keyboard case.

  Answered 4 years ago by Logitech

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Q: QuestionHow much of this has a magnet? I have a pacemaker and have to be careful.

Asked 3 years ago by Joy.

• A:Answer Hi Joy, The only magnet that the Folio Touch Keyboard Case has will be in the flap that you'd use to shut the Folio Keyboard off and secure the case.

  Answered 3 years ago by Logitech

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Q: QuestionA little confused here, is this specific to the air 4 requirements? Because it was the oxford gray one for Air 4 and graphite one for ipad pro.

Asked 4 years ago by DZR.

• A:Answer Yes it fits the iPad air 4 perfectly which is what I have. I have the gray one. Its snug connects easily and doesn't need to be charged. I love the functionality of having the apple pencil charge on the iPad and the clasp holds it in place when you close the case. The clasp also has a slide through pocket to hold the pencil snug. Hope this helps.

  Answered 4 years ago by Koala345Verified Purchase

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Q: QuestionDoes the folio touch work with the Ipad Pro (M2) 2022?

Asked 8 months ago by Alejandro.

• A:Answer The Logitech Folio Touch Keyboard Folio is designed for the iPad Air 11-inch (M2), iPad Air 10.9-inch (5th & 4th Generation). It is not compatible with the iPad Pro (M2) 2022.

  Answered 8 months ago by Logitech

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Q: QuestionDoes this Logi have a camera to take pictures?

Asked 1 year ago by Johnnie.

• A:Answer Hey! Logi has webcams which can take a picture. However, our device features high-quality webcams for video calls and conferencing, but it doesn't have a dedicated camera for taking still photos like a smartphone or traditional camera.

  Answered 1 year ago by Logitech

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Q: QuestionIs this keyboard compatible with the iPad 10.9 inch 10th generation?

Asked 1 year ago by Boomer.

• A:Answer Hey! No, the Folio Touch keyboard case is not compatible with iPad 10.9 inch 10th gen.

  Answered 1 year ago by Logitech

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Q: QuestionI typically use my iPad while sitting on my sofa, is this easy and comfortable to use as a lap device? All I see in the photos are use for flat surfaces.

Asked 2 years ago by Phelixp.

• A:Answer Unless you want to rest it on your knees, it won’t work well for you when sitting

  Answered 2 years ago by Megan

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Q: QuestionWhy does my space bar stop working? Do I have a defective product?

Asked 4 months ago by LILD.

• A:Answer That's unexpected! In order to help you effectively, please provide your information to our support team via email at [email protected] with your - Name: - Email Address: - Country: - Product Name: - Brief description of issue:

  Answered 4 months ago by Logitech

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Q: QuestionWill this charge an Apple Pencil pro?

Asked 5 months ago by Anonymous.

• A:Answer No, the Logitech Folio Touch Keyboard Folio for iPad Air is not designed to charge the Apple Pencil Pro.

  Answered 5 months ago by Logitech

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