Appliances 4th of July SaleEnds July 9. Limited quantities. No rainchecks.Shop now

Skip to content
Main Content

Questions & Answers

Your price for this item is $52.99
Clearance
Save $77
The comparable value price is $129.99
Page Showing 1-20 of 91 questions
  • QuestionDo the headphones still work if I have lice?

    Asked by BickTiggler.

    • Answer I mean are they like trying to stop you from wearing headphones? Shave your head. Get some meds geez.

      Answered by Clayjn

  • QuestionIs the sound ridiculously low to anyone else? I am at 100 and still struggle to hear.

    Asked by Sarchu.

    • Answer What are you using it on, PC, Xbox, PS4? You may need to tweak that devices headphone output and make sure it's at 100% then use the slider on the wire to control the volume. Also make sure that it's not turned all the way down on the wire controls as that would come across as if you've cranked it on the hardware and still not hearing anything if that is turned way down possibly. Good luck with it.

      Answered by Cybergig1

  • QuestionIs the surround sound on this headset good?

    Asked by cookiedough.

    • Answer [Logitech G PRO X - REVIEW] I’ve always been a fan of Logitech and Corsair products, took months of research and waiting to find a great headset with high quality microphone audio for competitive communications (I’m very picky) also an Audiophile with Headphones and speakers from Bowers&Wilkins, AudioTechnica, Sennheisser - so trust me on this. IF YOU’RE a Flight Simulator pilot or enthusiast, I highly recommend this headset! It stands out in flight simulators, especially having crisp audio communications, Immersive 7.1 Surround gives a great sound stage atmosphere that makes you feel like you’re in an airplane, Superb Microphone quality 5/5 Clear lossless audio - great for air traffic communications and online flying on VATSIM. (This will be great for the upcoming Microsoft Flight Simulator 2020). For FPS Gamers, I’d give this headset a try, some of you may not like it for the way the headset is fine-tuned out the box. But you’ve got to be patient with it, and tweak and adjust the EQ, Audio settings , and Surround sound profile for every game inside the Software G Hub - to sound amazing! (You May need to play around with In-game audio settings too) I’m a competitive FPS gamer, and I learned to love this now - your ears require time to adjust to getting used to, especially coming from a different headset and brand for years, you’ll learn to love this! (Give it a week of hours of gaming, and you’ll see what I mean) For music and movie lovers: This headset may be too much for what you’re trying to accomplish, but if you’re a gamer and also love to listen to music and movies in your PC (Like I do) then you will absolutely not regret buying this! It has a natural sound quality. Enable 7.1 Surround sound for movies, and disable it when listening to music - you may also want to have separate custom EQ presets within the software for movies, music and gaming. But whatever you decide, you’ll find this amazing. PROS: • Intensively Fully customizable (ability to fine tune your Microphone and Headphone to your liking) • Natural Crisp Audio • Immersive 7.1 Surround Sound (Great for movies too!) • Custom Presets - Hear and sound the way you want in every game. • Great Built Quality - Solid metal materials, Comfy plush synthetic leather with memory foam and adequate head padding, tangle-free braided cable wires, solid volume control. • Great for streaming with high quality voice • Highly-recommended for Flight Simulator Pilots and Gamers. • Excellent Stereo Sound (if you disable Surround Sound) - PERFECT FOR LISTENING TO MUSIC!! CONS: • May need customizing and adjustment in G Hub for certain games to sound great. • Takes some time to play around and learn the software • Not suitable for people who doesn’t like to tinker around settings. • G Hub software may need some refinement updates to be more user friendly (A SOFTWARE PROBLEM NOT HEADSET) • Would have preferred a partnership with DOLBY to support Dolby Atmos 7.1 Surround, instead of DTS. [Games I play] • Rainbow Six Siege • Call of Duty: Modern Warfare • Battlefied V • Valorant • Team Fortress 2 • GTA V • Watchdog 2 • X-Plane 11 Flight Simulator * I am not paid or sponsored by Logitech or BestBuy whatsoever, this is an honest review, I want to share *

      Answered by Dlt888

  • QuestionIs the mic removable?

    Asked by Fonzie.

    • Answer Hello Fonzie, the microphone is removable from the G PRO X headset.

      Answered by Logitech

  • QuestionDoes it work for PlayStation 4??

    Asked by iBuhdy.

    • Answer Yes, it'll work with Xbox One or PS4.

      Answered by Jesse

  • QuestionDoes this have a tight fit? Looking for a comfortable, loose fitting headset

    Asked by Bria.

    • Answer No it’s not tight. It’s a comfortable light weight headset. I had the G933s and those were heavy compared to these. No regrets.

      Answered by Joey

  • QuestionWill all features and sound quality be present if used on PS4?

    Asked by Barbosa.

    • Answer Hello, if you use the G Pro X on PS4, the dongle will not work, you will not be able to have 7.1 surround sound only stereo.

      Answered by Logitech

  • QuestionAm I the only experiencing echoing through my mic?

    Asked by Jonatan.

    • Answer You are able to adjust this in settings, it is a preference setting for those who wish to hear how loud they are speaking on the mic (this can be turned on or off). You will most likely hear an echo if you are too close to a loud tv with your mic on. To fix it you could play all audio through headphones or adjust mic sensitivity.

      Answered by Joshua

  • Questiondo they use dts headphone 7.1?

    Asked by Steve.

    • Answer Hello Steve, the G Pro X wired headset uses DTS HEADPHONE:X 2.0. It is the latest version of object-based sound imaging from DTS. Version 2.0 takes 7.1 channel surround sound further than ever with enhanced bass rendering, audio clarity and proximity cues. And most importantly, a new level of distance awareness differentiates between near field and far field audio, so your enemies location is pinpointed more than ever. Have a great day.

      Answered by Logitech

  • QuestionCan someone tell me how long the wire is because I don’t know weather to get a headset with a longer wire or a wireless one?

    Asked by Michael.

    • Answer Hello, Cable Length: 2 m (6.56 ft).

      Answered by Logitech

  • QuestionCan you connect this to a Xbox 1 also?

    Asked by Ryan.

    • Answer Yess you can with the included aux cable. Only downfall is you wont have toe blue technology for the mic to sound crisp clear which needs the usb dongle but it’s still better then many headsets. Its better then my turtle beaches thats for sure.

      Answered by Anthony

  • Questionwill, these for me I will be using them for taping my radio shows? I had behringer headphones but for some reason I had issuets with them.I called the place where I ordered them and got a new pair, But I still continue to have problems with them.

    Asked by Richard55.

    • Answer These headphones do not have a recording function. You're better off using 3rd party software.

      Answered by Concerned

  • QuestionAmazon sells a 2nd generation version... what generation is this one if i buy one right now?

    Asked by J.

    • Answer 2nd Gen

      Answered by Thesword

  • QuestionWill these work with the new Xbox 1 series X?

    Asked by Nildiz.

    • Answer Yes

      Answered by HoboKB

  • QuestionAre these just wired the whole time or can u hear when disconnected also?

    Asked by Hector1908.

    • Answer Hello Hector, the G-Pro X headset is a wired gaming headset. These headphones are not wireless and come equipped the necessary audio cables for you to use. Have a great day.

      Answered by Logitech

  • Questionare they comfortable

    Asked by Anonymous.

    • Answer Yes they are.

      Answered by Joey

  • QuestionIs it compatible with MacBook Pro

    Asked by Clqt.

    • Answer They will be compatible with Mac Pro as they have a 3.5mm jack for any type of device that supports it.

      Answered by Cuadra

  • QuestionHow to get the pc sound on the PS4?

    Asked by Rageoutt.

    • Answer You just can’t do that. Sorry it’s meant for pc when it comes to the audio, because the Logitech drivers will only work with pc.

      Answered by R8gonza

  • Question?Warranty? Will Geeksquad try to repair it, or will they take my defected headset and replace it? Repair would be unfortunate. The OGSquad was too troublesome in the past-(2 months to repair a phone screen & a 1hr drive one-way to a store W/repair techs).

    Asked by Rip2022UnalivedItself2024.

    • Answer GSPR is typically what is offered for headsets so there's a good bet that if you're still covered under a potential 24 month plan that they'll just give you a store credit back to replace it for a different headset altogether (they do not have any extra of the same headest to send.)

      Answered by Serendo

  • QuestionIs this mic compatible with Xbox series X (New Gen)

    Asked by Jacob.

    • Answer Only if you use the mobile audio cable and the mic is on the wire doesn’t use the mic on headset unfortunately.

      Answered by Fish