Questions & Answers

Q: QuestionHow do you plug it into the Xbox for me I cant use the mic or hear anything?!?!?

Asked 6 years ago by Evan.

• A:Answer It has both a 3.5mm plug and USB. If the Xbox has something else then you’re out of luck.

  Answered 5 years ago by Jaime

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Q: QuestionCan you use these on a desktop as reg. Headset and not gaming?

Asked 5 years ago by Trish18610.

• A:Answer yes they are very good. good sound flip up mike to mute volume control on headset

  Answered 5 years ago by dragonVerified Purchase

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Q: QuestionIs there anywhere I can get replacement cables for the headset?

Asked 4 years ago by Ben.

• A:Answer Hello Ben, you can go to Logitech's website and order new cables. They are listed under the G633, but they are the same cables. https://support.logi.com/hc/en-us/articles/360025258874--Spare-Parts-G633-Artemis-Spectrum-RGB-7-1-Surround-Gaming-Headset

  Answered 4 years ago by Logitech

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Q: QuestionDoes it work with Nintendo switch?

Asked 4 years ago by Brady.

• A:Answer It works with Nintendo Switch, Play Station 4, Xbox One, and PC.

  Answered 4 years ago by Kass

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Q: Questiondo these headphones come with an audio and mic splitter if not can u tell me what LOGITECH G headsets do?

Asked 5 years ago by Danny.

• A:Answer yes they do even tho I prefer the USB connector

  Answered 5 years ago by waltff

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Q: QuestionThree questions: 1: Does the headset connect with a headphone jack? 2: does the headset work on ps4? 3: how long is the wire that connects the headset to the device?

Asked 5 years ago by Lowell.

• A:Answer 1: The G635 can connect through a traditional 3.5mm headphone jack. 2: The G635 will definitely work with PS4! You can do this with the 3.5mm headphone jack cable or the included USB cable. 3: The headphone jack cable is 4.9-feet, the USB cable is a little over 9-feet.

  Answered 5 years ago by Logitech

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Q: QuestionHow long is the cord? 2 feet, 3 feet, ???

Asked 5 years ago by Kathy.

• A:Answer Hello, the cable length is 6.5 ft.

  Answered 5 years ago by Logitech

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Q: QuestionDoes this have a mute mic function? If yes, how to activate?

Asked 4 years ago by Daniel.

• A:Answer Just put the mic up to mute, lower it to unmute

  Answered 4 years ago by Alan

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Q: QuestionDoes This model have a switch to adjust the volume?

Asked 4 years ago by Joe.

• A:Answer It does. There a rotating volume knob easily reached on the back of the left earpiece. I like it there, rather than on the cord where other headsets have it.

  Answered 4 years ago by JamieTeeVerified Purchase

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Q: QuestionIs there a headphone jack in the usb so I can plug it into my ps4

Asked 5 years ago by William.

• A:Answer These headphones have both a USB and a headphone plug. My kids use it on the PS4 and PC.

  Answered 5 years ago by javdeVerified Purchase

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Q: QuestionWhat are the length and width measurements of the inner ear well please? I have trouble with over ear headsets being too small for my big ears

Asked 4 years ago by Dumbo.

• A:Answer Massive, largest over the ear cuffs I have seen yet and this headset is extremely comfortable.

  Answered 4 years ago by NolenVerified Purchase

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Q: QuestionCan I use this headphone with my iPhone?

Asked 5 years ago by BLH.

This question was asked about the related product: Logitech - G332 Wired Gaming Headset for PC - Black/Red

• A:Answer Yes, you can use the G332 with your iPhone, If your phone does not have a 3.5mm headphone port, you will need to use an adapter to plug the headphones in.

  Answered 5 years ago by Logitech

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Q: QuestionIs it OK for it to be plugged in (USB) all the time to my PC? The lights stay on that way. That's why I ask.

Asked 3 years ago by George.

• A:Answer It is okay. As long as the pc is on the light will stay on, otherwise will be off.

  Answered 3 years ago by SamsungOTRVerified Purchase

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Q: Question3 Questions: Question 1: Can I use the headphones with an adapter on my Samsung Note 10+? Question 2: Does this have a built in battery or does it have to be connected to power all the time. Question 3: If its compatible with Mobile Will the RGB Work.

Asked 3 years ago by BIGPAPI69.

• A:Answer Hello. The G635 is compatible with mobile devices using the 3.5mm (aux) cable. In 3.5mm (passive mode), the G635 gaming headset will operate in passive, unpowered mode. The headset will play audio from any device connected through the 3.5mm input on the headset. Features that require power, including 7.1 surround sound, custom sound profiles, on-headset buttons, volume wheel operation, and button/lighting customization functions are not available in this mode.

  Answered 3 years ago by Logitech

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Q: QuestionDoes this headset include a usb adapter so I can plug it in via usb?

Asked 4 years ago by Jake.

• A:Answer Yes, it includes a usb adaptor so you can use it either via the 3.5mm jack or a usb connection!

  Answered 4 years ago by KontrabanVerified Purchase

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Q: QuestionDo the headphones come with an attachable USB for the headphone jack?

Asked 4 years ago by Daniel.

This question was asked about the related product: Logitech - G332 Wired Gaming Headset for PC - Black/Red

• A:Answer Hello Daniel, the G332 does not come with a USB adapter. But our G432 headset does. I'll attach a link for you to check it out. Have a great day. https://www.logitechg.com/en-us/products/gaming-audio/g432-7-1-surround-sound-gaming-headset.981-000769.html#product-tech-specs

  Answered 4 years ago by Logitech

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Q: QuestionFor a laptop does this need a headphone port and a mic port or can one port be used for mic and audio

Asked 4 years ago by Sai.

This question was asked about the related product: Logitech - G332 Wired Gaming Headset for PC - Black/Red

• A:Answer All the G332 needs to function is a single 3.5 mm jack.

  Answered 4 years ago by Logitech

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Q: QuestionIs the wire durable because my last headset broke when I pulled it when it was stuck

Asked 4 years ago by Gamerboi.

This question was asked about the related product: Logitech - G332 Wired Gaming Headset for PC - Black/Red

• A:Answer Hi! The headset wire is very durable. However, if you have any issues with the build quality, you do have a 2 Year Limited Hardware Warranty for the headset. If you have any more questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360024319233.

  Answered 4 years ago by Logitech

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Q: QuestionDoes anyone have trouble with the cord twisting after using the Logitech G432 for a while? I had a cheaper version and it twisted so much the wires were coming out and would not work properly. Thanks

Asked 4 years ago by jjames.

• A:Answer Hi JJ! The G432 does have a rounded shaped rubber covered cable that is supposed to help prevent it from getting tangled and twisted. If you experience any malfunctions of the headset as a result, you do have a 2 year limited warranty with the purchase here: https://support.logi.com/hc/en-us/articles/360025072553-Warranty-G432 I hope that helps!

  Answered 4 years ago by Logitech

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Q: QuestionWill these work with a Nintendo switch?

Asked 4 years ago by bdaygift.

This question was asked about the related product: Logitech - G332 Wired Gaming Headset for PC - Black/Red

• A:Answer Yes they will work with the Switch via the 3.5mm headphone cable.

  Answered 4 years ago by Logitech

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