Questions & Answers

Q: QuestionIs there any difference in feel between the tactile and clicky GL switch besides the click sound?

Asked 5 years ago by Stophe.

• A:Answer Not quite... same feel but with less clicky noise.

  Answered 5 years ago by NOShype

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Q: QuestionWill this work without the G Hub software? Like, can I just plug it in and use a generic driver?

Asked 3 years ago by Mitch.

• A:Answer Hello Mitch, yes this will work without the G-hub software. You just will not be able to customize the keys or RBG lighting without it. -Danielle from Logitech

  Answered 3 years ago by Logitech

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Q: QuestionDoes the G815 have the same problem after some time using it where it begins to "Double Type" letters? That was an issue I had with two of the G910 keyboartds I purchased.

Asked 1 year ago by DailyUser12007.

• A:Answer I bought this as a replacement for a keyboard that did accidental strokes. After a few months of using this at work every day, I haven't run into that issue, which I was very sensitive to. I can't say how long ten it will hold up, but it seems solid.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionAm I able to switch out the keycaps for other normal mechanical keyboard keycaps?

Asked 1 year ago by Buggy.

• A:Answer Hey! You will be able to replace the keycaps with G815 keycaps only.

  Answered 1 year ago by Logitech

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Q: QuestionO-Ring compatible?

Asked 2 years ago by PleaseIJustNeedAKeyboard.

• A:Answer Hello, the G815 was not designed to support O rings. If are looking to have quiet keys, we recommend either the Tactile or Linear switches that come with the G815. Thank you for your question, have a great day. -Ricky from Logitech

  Answered 2 years ago by Logitech

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Q: QuestionAny idea when/if this product will be back in stock?

Asked 4 years ago by Brandon.

Q: QuestionIs the tactile switch keyboard not available for purchase online? I only see an option for store pickup, which is like 85 miles away from me unfortunately.

Asked 4 years ago by Anonymous.

Q: QuestionIs this product available in Manchester Connecticut

Asked 4 years ago by Annonimus.

Q: QuestionIs this the one that causes a gradient glow effect when you type on it? Like, say I type "a" and the keyboard glows around the "a" after typing it. What keyboard would that be if not this one?

Asked 4 years ago by glow.

• A:Answer Hi Glow, The G815 LIGHTSYNC RGB Gaming Keyboard does have an Echo Press effect that you can access via the G Hub software. There are thousands of profiles and lighting schemes that other gamers have created and shared. As far as the gradient glow effect that you mentioned, I couldn't find one on there. Hope that this helped and that all is going well. - Richard from Logitech

  Answered 4 years ago by Logitech

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Q: QuestionHow well does the Logitech G502 work with the USB pass through? I currently have it plugged into a USB C port with a 3.0 adapter. Would I notice any significant latency if I run it through the 2.0 port on this keyboard?

Asked 4 years ago by RedHood95.

• A:Answer Hello, the G502 is a USB 2.0 mouse, so the USB pass-through on the G815 will not cause latency.

  Answered 4 years ago by Logitech

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Q: QuestionCan the G-Keys be used with Elgato streaming tablet? (like with the Corsair G-keys which actually specify that?)

Asked 1 year ago by Pete.

• A:Answer Hey! The device works only with Windows® 7 or later and macOS 10.11 or later.

  Answered 1 year ago by Logitech

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Q: QuestionIs this keyboard compatible with cherry mx keycaps without a converter?

Asked 3 years ago by Anonymous.

• A:Answer Hello, Unfortunately, Cherry MX keycaps are not compatible with the G815.

  Answered 3 years ago by Logitech

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