“Logitech - H390 USB Headset with Noise-Canceling Microphone Purchased @Best Buy 45 days ago - unpackaged for use 7 days ago When pressing MUTE button will flash but not MUTE - tested it several times Should I contact Logitech or Best Buy?”

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• Logitech, sounds like a defeat in your headphones.

  Answered by Headphones 4 years ago

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• Hi Gigi, Sorry you are having some difficulties with your H390. Please visit the support page for this product: https://support.logi.com/hc/en-us/articles/360024321073 There is some great information there and if troubleshooting doesn't fix the problem you can file a warranty claim for that same page.

  Answered by Logitech 4 years ago

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