Questions & Answers

Q: QuestionDoes this case protect the screen from the keys in any way?

Asked 5 years ago by hayls22.

• A:Answer The bumpers on all four corners allow some space between the screen and the keyboard.

  Answered 5 years ago by sadgirl91Verified Purchase

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Q: QuestionHow do I charge the keyboard? It did not come with a charger and I’ve tried all the classic chargers and none seemed to work.

Asked 5 years ago by Anonymous.

• A:Answer Hello, the Slim Folio Pro keyboard case uses a USB Type C charging cable. It doesn't come with a charging cable out of the box. You would have to buy one separately or you can use the same USB-C cable as the iPad Pro.

  Answered 5 years ago by Logitech

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Q: QuestionDoes this connect via the ipad connector or via bluetooth

Asked 5 years ago by AppleKeyBoard.

• A:Answer Bluetooth only. After the one time set-up, it will re-connect automatically every time the case magnetically connects to the keyboard base.

  Answered 5 years ago by victor

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Q: QuestionSo this will fit the new 2019 iPad Pro model? just want to make sure before purchasing

Asked 5 years ago by Battle.

• A:Answer Works great on iPad Pro 11” model Great natural feeling backlit keys Recommend buying

  Answered 5 years ago by Dave

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Q: QuestionIs this the one that compatible with the latest ipad pro that it has large cam??... like this?

Asked 5 years ago by vvmay.

• A:Answer Does not fit the new 2020 model, as it covers the new wider camera area. I just tried it on and it fits nicely but covers camera. I'm a fan of the Logitech case on the old 9.7 iPad pro model. I had two of those cases (one went out after a year and a half (keyboard) and the other is still working nicely, so i was ordering this case hoping it would be a fit.) I think the new one comes out soon so I will return this one.

  Answered 5 years ago by Daniel

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Q: QuestionSince this keyboard connects via bluetooth, can you connect the Apple Pencil while the keyboard is connected? or can they not simultaneously be connected? Thank you!

Asked 5 years ago by Bluetooth.

• A:Answer Yes, you definitely can. I use my pencil all the time while the slim folio is on my iPad or “connected.”

  Answered 5 years ago by ThebozaVerified Purchase

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Q: Questionwhere is the ENTER key?

Asked 5 years ago by Nicky.

• A:Answer The return key is the enter key.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhat powers this keyboard?

Asked 5 years ago by JackXKodiak.

• A:Answer The iPad’s charger is used to charge up the keyboard which lasts for a couple months of use.

  Answered 5 years ago by MrsH

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Q: QuestionI want to know the weight of this keyboard

Asked 5 years ago by Yong.

• A:Answer It adds about 1.25lbs to (about 550 grams) to the overall weight of the iPad - not insignificant but the advantages of turning your iPad Pro into a mini laptop outweighs the weight concerns (pun intended).

  Answered 5 years ago by DaleB

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Q: QuestionMy screen is loose from the attached keyboard, how do i tighten it?

Asked 3 years ago by Louie.

Q: QuestionDoes work with the new iPad Pro 2020?

Asked 5 years ago by Min.

• A:Answer Yes :) it’s compatible with both the versions of the iPad pro’s

  Answered 4 years ago by MacBookAirVerified Purchase

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Q: QuestionDoes this keyboard works on the new iPad Pro 2020?

Asked 5 years ago by Keyboardquestion.

• A:Answer No. The camera cutout on this case will be too small. This is for the 2018 11” iPad Pro only.

  Answered 5 years ago by James

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Q: QuestionLooking for Logitech keyboard with track pad that fits iPad Air 3... also would this for 10.5 iPad Pro?

Asked 5 years ago by Pooky.

• A:Answer No, this Slim Folio Pro Keyboard Case will not fit the iPad Pro 10.5".

  Answered 5 years ago by Logitech

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Q: QuestionIs the keyboard waterproof, and is it removable?

Asked 5 years ago by Cloris.

• A:Answer Yes this is both removable and waterproof. Awesome keyboard case!

  Answered 5 years ago by LizB83

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Q: QuestionCan you use an IPad Air 2 with this case?

Asked 5 years ago by Wicket.

• A:Answer No. The case will not fit that model iPad.

  Answered 5 years ago by James

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Q: QuestionWhile the Slim Folio Pro is obviously used to connect a keyboard to the iPad Pro, it is also designed for me to store the iPad in this same case? Or should I get a separate case for the iPad Pro that is different from the case for this keyboard?

Asked 5 years ago by Michael.

• A:Answer This is an iPad case but the keyboard is built into it. it folds up and protects the iPad's screen and latches closed with a magnetic flap, but when you fold it out you can prop the iPad up on a little magnetic bar above the keyboard and use it.

  Answered 5 years ago by MusicLoverVerified Purchase

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Q: QuestionDoes this unit have Bluetooth 5?

Asked 5 years ago by Gramminator.

• A:Answer Yes

  Answered 5 years ago by Cano

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Q: QuestionYou have in Spanish keyboard .

Asked 5 years ago by Alberto.

• A:Answer Si

  Answered 5 years ago by Cano

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Q: Questiondoes this keyboard case come in any other colors sold by Best Buy? other websites have different colors

Asked 5 years ago by laurie.

• A:Answer No, only in black

  Answered 5 years ago by Anonymous

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Q: QuestionDoes anybody have problems to register all the keys except for the shortcut keys when you didn’t use the keyboard for a while?

Asked 4 years ago by Helen.

• A:Answer Yes

  Answered 4 years ago by DYocumVerified Purchase

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